8D Problem Solving

• Yes

  No

  N/A

1. Define Quality Concern:

• Who Identified the issue?

• What is the issue?

• Where is it happening?

• When did it start?

  Date

• How often is it occurring?

• What is the Impact ($)?

2. Determine Team:

• Quality

• Maintenance-

• C.I.

• Engineering

• Production

• Supply Chain

• Maintenance

• Vendor

• Other

3. Develop Plan:

Describe Concern

• Activity

• Owner

• Date

  Date

Determine Cause

• Activity

• Owner

• Date

  Date

Develop Corrective Action

• Activity

• Owner

• Date

  Date

Deploy Corrective Action

• Activity

• Owner

• Date

  Date

Demonstrate Correction

• Activity

• Owner

• Date

  Date

4. Describe the Quality Concern:

• Issue?

5. Determine Root Cause:

• Machine

• Method

• Man

• Mother Nature

• Measure

• Material

6. Develop Corrective Action:

• Root Cause #1

• Corrective Action #1

• Root Cause #2

• Corrective Action #2

• Root Cause #3

• Corrective Action #3

• Root Cause #4

• Corrective Action #4

7. Deploy Corrective Action:

• Owner #1

• Date #1

  Date

• Results #1

• Owner #2

• Date #2

  Date

• Results #2

• Owner #3

• Date #3

  Date

• Results #3

• Owner #4

• Date #4

  Date

• Results #4

8. Demonstrate Correction:

Sustain/Check

SW/OPG

• Owner

• Date

  Date

• Results

  Pass

  Fail

Audit

• Date

  Date

• Results

  Pass

  Fail