Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • MOD on DUTY

  • Drive Thur Shop

  • Parking Lot

  • Dumpster Area

  • Landscaping-No weeds, No litter, all plants living

  • No cigarette butts

  • Correct POP/Reader Board-including spelling All lights working

  • DT Menu & Window clean

  • 4 Points of Guest Interaction being executed

  • Correct Uniforms w / name tags POP verified

  • Appropriate Staffing Levels

  • Cash Handling procedure followed

  • 3-4 headsets being worn at all times

  • Stock for revenue period only

  • QB Position executed correctly ( up front Mgmt/ Slide Deployment)

  • Position Chart utilized with GSTP assigned

  • 4 Points of Guest Interaction being executed

  • Hospitality Path being executed

  • DRT clean with back up bus tubs

  • Drink/Condiment station cleaned &stocked

  • Table checks every 7-10 minutes, Timers used as reminders

  • All lights working

  • Music at appropriate level

  • Furniture and tables clean

  • Restroom checks every 30 minutes

  • Temperature 72-74

  • Stocked & Revenue Ready

  • Proper hand washing & glove usage

  • Product Quality-taste test

  • Oil Quality

  • Hold timers and cook timers being used for quality

  • Product and Fryer at correct temps

  • All equipment in working order

  • Accurate portioning size & plate appearance

  • Proper food procedures being followed

  • Food contact surfaces clean and sanitized

  • CAYG being practiced

  • Prep & Thaw Sheets used correctly

  • Use by Stickers used correctly

  • Area clean and organized

  • Food contact surfaces clean & sanitized

  • Walk in Coolers /Freezers clean,organized and labeled

  • CAYG. Being practiced

  • No out of date product

  • 3 compartment sink& Dishwasher set up and in use

  • Communication clipboards in use and up to date- Review with MOD

  • Compass posted -utilzed for improvement

  • Safety Focus posted

  • GSTP /Training Tracker reviewed and verified

  • Cash Audits reviewed-validate voids

  • Schedule built to grow sales and achieve labor standards Review days on hand inventory

  • P&L reviewed and plan for improvement

  • Best on Block Appearance

Systems to Check:

  • Opening Optimization , Rush Readiness/Detail Maintenance Duties

  • Position Chart, Rush Readiness, QB Position, LAMAR

  • Daily/Rush Readiness, Hospitality Specialist / Hospitality Path, Closing Optimization ,LAMAR, PF3NC

  • Daily/Rush Readiness PF3NC

  • Prep and Thaw Sheets Resource Center and Job Aids Up to date

  • RLS Scheduler, RLS Live, P&L Binder. GSTP Folders, Training Tracker, Communication Clipboards, Cash Audit Binder

Zones

  • Zone 1-Exterior Park in back and walk property

  • Zone 2- See, hear & feel what the quest does

  • Zone 3- Dining Room Complete the Hospitality Path -4 Points of Guest Interaction

  • Zone 4- Kitchen See and Taste what the Guest does

  • Zone 5-Prep Serve properly prepared & safe food

  • Zone 6 - Storage, Office , Tools

AD Visitation Notes

  • Positive From Visit

  • Opportunity/Deficient Areas

  • Action Step/Commitment & Goal Date (1-4)

  • Opportunity/Deficient

  • Action Steps/Commitments & Goal Date (1-4)

  • Avg Sales Ideal Actual Staff +/- 0-$15000-$900 $18001-$22000=$1000 $15001-$18000= $950 $22001-up =$1150

  • People & Bench plan Review Action Steps/Commitments (1-4) Goal Date

  • Repairs/Replace

  • P&L Review and Commitments Food : Labor : R&M: Supplies: Replacements: $ Lost PTD/YTD Make UP &

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