Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

SIGNAGE

  • The neon signs are switched on.

  • All the neon letters are working.

  • The signs are in a good condition.

  • The OPEN-sign is switched on.

  • The OPEN-sign and the main signs are on different switches.

  • Take pictures of the signage.

ENTRANCE

  • The front windows are clean.

  • The front windows are free of damage/cracks.

  • The decal on the windows are in a good condition.

  • The front doors are open.

  • The shop entrance is clean and neat.

  • Take pictures of the front of the shop and the entrance.

  • The necessary signs are on display.

  • The window display area is neat and clean.

  • The banners in the display area are in a good condition.

  • The security gate is closed.

  • The security gate is operatonal.

COUNTER

  • The kettle is clean and neat and in a working condition ?

  • The counter tops are clean and neat.

  • The Lelo display on the counter is switched on and locked.

  • The counter area is clear of battery/pill stands.

  • The counter area appears neat and clean from the customers' point of view.

  • Take pictures of the counter from the customers' view.

  • The computer equipment is clean and organized according to specifications.

  • The computer equipment is clear of prestik and prestik-marks.

  • The glass tops of the displays in the counter are free of clutter.

  • The floor area behind the counter is clear of boxes.

  • The counter area is clean and neat when checked from behind the counter.

  • Take pictures of the counter area from behind the counter.

  • The fridge is operational.

  • There is a shelf allocated only for the stock.

  • The fridge is clear of empty containers/bottels.

  • The fridge is clear of any rotten food or sour milk.

  • The fridge is clean and clear of ice build-up.

  • All the drawers and shelves in the counter are neat and clean.

  • All paperwork is filed neatly in files, and information is quickly available.

  • The electrical cords in the counter are neatly bundled together and safe.

  • The electrical power points are being used safely.

  • The damaged stock items are handled according to the procedures.

SECURITY

  • Money drops are being done correctly.

  • The running total on the drop summary sheet is correct.

  • The correct procedures are followed when the deposits are collected by Coin Security.

  • The safe is locked.

  • The float in the till is correct.

  • Customers bags are placed safely behind the counter.

  • The personal items/bags of staff members are placed in the correct location under camera view.

  • The panic button is working.

  • Is the alarm fully functional and does the staff all have their own alarm codes ?

  • All refuse bags are checked by the manager before it is taken outside.

SHOP

  • The overall impression of the shop as you enter is that it is neat and clean.

  • Take pictures of the inside of the shop.

  • The shop smells clean and fresh as you enter.

  • A clear copy of the FPB license is on display.

  • A clear copy of the business license is on display.

  • The floor tiles are cleaned properly.

  • The carpets are cleaned properly.

  • The vacuum cleaner is clean and in an acceptable condition.

  • The filters of the vacuum cleaner are cleaned regularly.

  • The vacuum cleaner's container is clean.

  • The walls are clean and clear of marks.

  • All the walls, cabinets and glass are clear of prestik & prestik-marks.

  • The shelving and cabinets are being cleaned properly.

  • The shop is clear of clutter/boxes.

  • All the lights in the shop are operational.

  • The necessary emergency lights are installed.

  • The necessary emergency signs are installed.

  • The necessary fire equipment is installed and serviced.

  • Note the date of the last service.

  • The necessary fire equipment signs are installed.

STOCK

  • There are signs in the shop indicating the different DVD categories & prices.

  • The DVD tally is correct.

  • DVD runs are done monthly.

  • DVD and magazine exchanges are booked in regularly.

  • Enter the date of the oldest exchange to be booked in (magazine/DVD).

  • The stock levels of cleaning products are sufficient.

  • The stock levels of toys are sufficient.

  • The stock levels of the lingerie are sufficient.

  • The stock levels of stationery are sufficient.

  • The stock levels of DVD's are sufficient.

  • Note the total amount of DVD's in the shop

  • Are the new release DVDs allocated in each price range with their applicable new release sticker on the bottom righthand side of each DVD ?

  • Stock orders are placed in accordance to Head Office requirements.

  • Stock ordered has been received up to date.

  • The orders and usage of toilet paper are normal.

  • The orders and usage of cleaning products are normal.

  • The prices displayed on the products are correct.

MERCHANDISING

  • The packing/display of condoms and batteries is acceptable.

  • Take a picture of this display area.

  • The packing/display of the glass cabinets is acceptable.

  • Take a picture of this display area.

  • The packing/display of toys is acceptable.

  • Take a picture of this display area.

  • The packing/display of the lingerie is acceptable.

  • Take a picture of this display area.

  • The packing/display of the DVD's is acceptable.

  • Take a picture of this display area.

  • The packing/display of magazines is acceptable.

  • Take a picture of this display area.

BACKROOMS

  • The backrooms are clean and odour-free.

  • There are NO SMOKING-signs on display.

  • All the lights in this area are operational.

  • There are movies playing in the lounges/cinema's.

  • There are free condoms available in this area.

  • The emergency lights are installed.

  • The emergency signs are installed.

  • The electronic equipment for this area is operational.

  • The private viewing booths are cleaned regularly.

  • All the private viewing booths are operational.

Scanning Register,incident booklet and training recording book

  • Has the scanning register been filled in and is up to date ?

  • Add media

  • Have all the incidents and appropriate information(incident and information book) been passed on to the Regional or Area Manager ?

  • Add media

  • Has the training been logged and signed off by the manager ?

  • Add media

STAFF

  • The staff on duty corresponds with the shift roster.

  • The shift roster is on site and in order.

SHOP MANAGER / SUPERVISOR

  • Take a picture of the staff member.

  • Enter the staff member's full names.

  • The staff member is wearing a name badge.

  • The staff member is presentable.

  • The staff member has acceptable verbal/communication skills.

  • The staff member has enough product knowledge.

  • The staff under the manager/supervisor's control is satisfied with him/her (note any complaints).

  • The attitude of the staff member is acceptable.

SHOP ASSISTANT 1

  • Take a picture of the staff member and note their full names.

  • Enter the staff member's full names.

  • The staff member is wearing a name badge.

  • The staff member is presentable.

  • The staff member has acceptable verbal & communication skills.

  • The staff member has enough product knowledge.

  • The manager/supervisor is satisfied with the staff member (note any complaints).

  • The attitude of the staff member is acceptable.

SHOP ASSISTANT 2

  • Take a picture of the staff member and note their full names.

  • Enter the staff member's full names.

  • The staff member is wearing a name badge.

  • The staff member is presentable.

  • The staff member has acceptable verbal & communication skills.

  • The staff member has enough product knowledge.

  • The manager/supervisor is satisfied with the staff member (note any complaints).

  • The attitude of the staff member is acceptable.

SHOP ASSISTANT 3

  • Take a picture of the staff member and note their full names.

  • Enter the staff member's full names.

  • The staff member is wearing a name badge.

  • The staff member is presentable.

  • The staff member has acceptable verbal & communication skills.

  • The staff member has enough product knowledge.

  • The manager/supervisor is satisfied with the staff member (note any complaints).

  • The attitude of the staff member is acceptable.

SHOP ASSISTANT 4

  • Take a picture of the staff member and note their full names.

  • Enter the staff member's full names.

  • The staff member is wearing a name badge.

  • The staff member is presentable.

  • The staff member has acceptable verbal & communication skills.

  • The staff member has enough product knowledge.

  • The manager/supervisor is satisfied with the staff member (note any complaints).

  • The attitude of the staff member is acceptable.

SUMMARY

  • FINAL COMMENTS/CONCLUSION

  • NOTES FOR NEXT AUDIT

  • INSPECTOR

  • SHOP MANAGER

  • SHOP ASSISTANT 1

  • SHOP ASSISTANT 2

  • SHOP ASSISTANT 3

  • SHOP ASSISTANT 4

  • CLEANER 1

  • CLEANER 2

FOR OFFICE USE ONLY

  • POSITIVE RESPONSES

  • NEGATIVE RESPONSES

  • TOTAL RESPONSES

  • SHOP RATING

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.