Information

  • Service Name

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Service Overview

Quality Area One: Educational Program and Practice

  • Information gathered through conversations with Educational Leader

  • How is your program organised to maximise opportunities for each child's learning to ensure children's interests are the base of the program?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are you and your Educators focused, active and reflective in designing and delivering the program

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are the Principles and Practices from My Time, Our Place reflected in your program?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is reflection on the outcomes undertaken at your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is critical reflection on children's learning and development gathered and how is this knowledge used to enhance the program design and delivery?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do you communicate the learning outcomes for children to the families at your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is information about cultures, community and their families at your Service gathered and used in the program?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are families, children and staff told about the routines at your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do you document each child's program and progress and how do you make it available to families?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • Do you have children with additional needs or requirements at your Service and how/what documentation do you have and how is this shared with your staff?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What is your Service's program cycle and how are your staff educated on this?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

Quality Area One - Observations of practices in Educational Program and Practices

  • Provide evidence of where the service is meeting or not meeting the statements listed.

  • Children explore aspects of identity through role play

  • Children express their opinions and make choices to resolve problems?

  • Children work collaboratively with others.

  • Educators and children engaging in activities.

  • Educators talking to children about concepts such as sharing

  • Educators encouraging children to make choices and decisions.

  • Educators extending children's communication by providing opportunities for children to express ideas.

  • Planning opportunities for children to relax through play and leisure.

  • Educators making use of spontaneous "teachable moments" to extend children's learning.

  • Including children's diverse experiences, expectations and skills in the program.

  • Educators collaborating with children about routines and procedures.

  • Educators noticing and listening carefully to children's concerns and discussing fair and unfair behaviour.

  • Notes:

Quality Area Two Children's Health and Safety

  • How is the Service's menu developed and how is it assessed against the relevant dietary guidelines - what is used?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are physical activities incorporated in the program for children at the Service and how/who comes up with these activities?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are staff educated in relation to their roles and responsibilities to child protection and what evidence do you have?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How often are the Service's Policies and Procedures reviewed and how are parents advised of this and what steps does the Service take in relation to this?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is information about a child's individual health requirements communicated to staff at your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • Does your Service have individual medical plans and medication authorisation for children requiring medication?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do you plan to ensure that all areas are used by children are effectively supervised?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What methods are used at your Service to identify, assess and manage hazards and potential risks for children?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are families informed at your Service about local community resources that may assist them with information to support them?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

Quality Area Two- Observations of practices in Children's Health and Safety

  • Provide evidence of where the service is meeting or not meeting the statements listed.

  • Checking that medication does not exceed its us-by date and is supplied in its original packaging

  • Medication is stored appropriately

  • Educators providing a range of active and restful experiences and supporting children to make appropriate decisions regarding participation.

  • Safe and hygienic storage, handling, preparation and serving of all food and drinks consumed by children.

  • Educators implementing the Service's health and hygiene procedures consistently.

  • Educators actively supporting children to learn hygiene practices (hand washing)

  • Children being provided with food that is consistent with the menu

  • Educators encouraging each child's level of participation in physical activities according to the child's abilities and level of comfort with the activity.

  • Children having frequent opportunities to engage in outdoor play.

  • Indoor and outdoor areas are set up in ways to promote safe physical play and activity for children of different age groups and capabilities.

  • Children are being supervised in all areas of the service at all times.

  • Educators consistently doing safety checks and monitoring the maintenance of building, equipment and the general environment.

  • Where transport is provided, it is suitable and safe for all children.

  • Emergency procedures displayed prominently throughout the premises.

  • Educators having ready access to emergency equipment, such as fire extinguishers and fire blankets.

  • Notes:

Quality Area Three Physical Environment

  • How is the physical environment evaluated to ensure each child's needs, interests and ideas are included?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are children in the Service educated on the environment

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What sustainable practices are embedded in the services practices

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What professionals have you consulted in relation to this - evidence?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are the children involved in experiences that engage them in appropriately sustainability practices at the Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are children educated at the Service to respect their natural environment? Why do they participate in to do this?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • With the set up of the Service environment who was involved in the way in which the Service is currently set up?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What risk assessments have been completed in relation to the physical environment?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is maintenance and safety checks conducted at the Service and how are the staff made aware of these and what documentation is in place?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do staff become educated on strategies for children with additional needs?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are families and children engaged with in relation to their views on the selection of materials, equipment and resources at the Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

Quality Area Three- Observations of Physical Environment

  • Provide evidence of where the service is meeting or not meeting the statements listed.

  • Environment is designed to foster children's learning and development.

  • Outdoor spaces include plants, trees etc and other elements from nature.

  • Environments are designed to assist educators to adequately supervise children.

  • Children have adequate and accessible toilet and hand washing facilities

  • There is a balance of natural and artificial lighting, good ventilation and fresh air.

  • Appropriate areas for food preparation and storage

  • Space available for administration, private conversations and consultation with parents and for staff respite.

  • Quiet area for children for resting or sleeping

  • Use of natural light.

  • Educators are supporting and encouraging children to participate in activities and experiences.

  • A relaxed and happy environment is maintained by using positive and effective strategies to modify inappropriate noise levels and activities.

  • Safe shelving and storage areas from which children can access equipment and resources that are age and capability appropriate.

  • Children engaging in mealtimes and other routine experiences that are pleasant and comfortable occasions with opportunities for relaxed conversations with adults and other children.

  • Educators plan learning environments with appropriate levels of challenge where children are encouraged to explore, experiment and take appropriate risks in their learning.

  • Educators demonstrate the potential of resources to children and suggest new and different ways to use them.

  • Sustainable practices - recycling, use of recycled resources, energy efficiency and water conservation - embedded in daily routines and practices at the service.

  • Children participating in planned experiences that engage them in appropriate sustainability practices within the service.

  • Educators sharing information and providing children with access to information about the environment and the impact of human activities on environments.

  • Educators provide opportunities for children to increase their knowledge and awareness and respect of their environments.

  • Notes:

Quality Area Four Staffing Arrangements.

  • How do you ensure that the Educator to Child ratio is maintained at all times?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What are the ratios required for School Age Care: Day to day operations: Walking? Bus? Excursion? Swimming?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What is the staff orientation process at the service and how long is it?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are new staff advised of the NQF and NQS?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are new and existing staff advised of any Service operational changes?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How does the Service acknowledge the personal strengths, professional experiences and diversity that each staff member has?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is new information and creative ideas and approaches gathered and shared at your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

Quality Area Four - Observing Staffing Arrangements

  • Provide evidence of where the service is meeting or not meeting the statements listed.

  • Effective communication systems are in place for families?

  • Educators discussing and reflecting on the needs of particular children and familes?

  • Educators sharing tasks and responsibilities and offering assistance to each other?

  • Educators have a positive working relationships?

  • Educators are assisting new staff members to belong as part of the team?

  • Orientation process in place at the Service and Educators are aware of this process?

Quality Area Five- Relationships with Children

  • How does your Service establish and maintain positive relationships with children?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is intentionality responded or observed at your Service with children needing assistance?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What is the new family orientation process at your service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are new families advised of the NQS and NQF?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How does your Service commit to protecting and ensuring every child's rights and dignity is maintained?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are your Service's routines and everyday experiences used to support children's learning?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How does your Service ensure some consistency between school and the Service in the approach taken to guide children's behaviour?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do the staff learn about children's shared interests and how do you use this information to plan further learning opportunities?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What collaboration does your Service have with schools, other professionals or support agencies to enable you to work with children who have diagnosed behavioural or social difficulties?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How does the Service support all staff to enhance their skills, and knowledge in relation guiding children's behaviour?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

Quality Area Five - Observations of Relationships with Children.

  • Provide evidence of where the service is meeting or not meeting the statements listed.

  • Educators initiate conversations with children during meal times?

  • Children initiate conversations with Educators about their experiences inside and outside of the Service?

  • Educators respond sensitively and appropriately to all children?

  • Educators respond to children's requests when asking for assistance as they try new things or challenge themselves?

  • Educators use techniques such as sign language and other resources and tools to support the inclusion of children with additional needs?

  • Educators support children in settling into the services each day?

  • Educators facilitate effective daily communication with families?

  • Educators acknowledge children's efforts and achievements?

  • Educators role model for children strategies to initiate interactions and join in play and social experiences with other children?

  • Educators encourage children to listen to other children's ideas, consider alternative behaviours and solve problems together?

  • Educators talk with children about the outcomes of their actions, and the rules and reasons for these?

  • Educators use positive language, gestures, facial expressions and tone of voice when redirecting or discussing children's behaviour with them?

Quality Area Six - Collaborative Partnerships with Families and Communities

  • How are families advised about the Service's operational changes?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is information gathered from families in relation to their expectations for their child/ren while they are attending your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What methods of communication are used with your families?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are your families provided information about the Community?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is your Service engaged in the wider Community?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What Partnerships do you have established?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What roles do families play in your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do you notify families of documentation available at your Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are families in your Service able to contribute to curriculum decision making?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are families able to contribute to the Service's self-assessment process and the development of the Quality Improvement Plan?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are families abel to contribute to the development and review of the service's philosophy, policies and procedures?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What opportunities are there for your families to have regular opportunities to provide feedback, make suggestions and contribute to curriculum decision making?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What is the procedure at your Service for when children have not arrived at the Service of for the bus?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

Quality Area Six - Observations on Collaborative Partnerships with Family and Community

  • Provide evidence of where the service is meeting or not meeting the statements listed.

  • Educators sharing information with families and about how their child is settling into the Service?

  • Enrolment and Orientation process for families is know by all Educators?

  • Educators create a welcoming environment for all families using service?

  • Educators communicate respectfully and sensitively with all families?

  • Educators contribute to plans for children's experiences and the documentation of children's learning?

  • Current information about the operations of the service displayed on noticeboards, charts or posters?

  • Newsletters, communication books or other methods of communication with families is present and used?

  • Educators exchange information daily with families at arrival and departure times about their child's day?

  • Educators assist families to locate, contact and/or access local community services?

  • Children are being supported and appropriately supervised when being transported to or from the service by cars, on foot or by bus?

  • Children with additional needs participating and engaging in group experiences?

  • Educators working with families, other professionals to ensure the environment and routines are adapted appropriately to facilitate the inclusion of children with additional needs?

  • Environment reflects the lives of the children and families using the service and the cultural diversity of the broader community?

  • Notes:

Quality Area Seven - Leadership and Service Management

  • How are stakeholders informed of governance arrangements?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • what is the induction process for new staff at your Service? How long is the Induction?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How is it identified for Educators professional development and what process is undertaken to provide Educators on performance?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How often are performance measures undertaken at the Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do you build staff cohesion and pride in the Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How does the Educational Leader promote children's learning and development to families?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How are complaints addressed at the Service?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • What is the Grievance process?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • On what occasions would you need to liaise with the Office for Early Childhood Education and Care?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • Who was involved in developing the Service Philosophy?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How did the service develop their Quality Improvement Plan - who was involved?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

  • How do you ensure that the Service is operated in compliance with the National Law, the National Regulations and the National Quality Standard?

  • Rate the response from 1 to 6 0 - No Comprehension of requirements and additional training required 2 - Some Comprehension of requirements 4 - Good Comprehension and some documentation 6 - Excellent Comprehension of requirements with evidence

Quality Area Seven - Observing Leadership and Service Management

  • Provide evidence of where the service is meeting or not meeting the statements listed.

  • Educator rosters identify Responsible Person, Qualifications, Hours to be worked?

  • Educational Leader promotes children's learning and development to families?

  • Documentation that provides awareness of Educators knowledge and their understanding of responsibilities under the relevant Child Protection Legislation?

  • Service's Individual Service Philosophy is in place?

  • Performance appraisals for all Educators was sighted?

  • Educators use information about children's learning and development based on reflection and documentation to inform and evaluate programs and to support children in achieving outcomes?

  • QIP is reviewed regularly - at least annually - has progress dates and notes?

  • Service has facilities for storage of confidential records?

  • Staff Meeting minutes process is in place?

  • Information displayed in designated staff area about operational changes?

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