Area 13 Euro 2016 DOM visit checklist .

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Area to review and discuss:-

• Is the window marketing correct?

  Yes

  No

  N/A

• Is the new football dispenser and zone set up in the correct position and correctly marketed ?

  Yes

  No

  N/A

• Have you received / taken pictures to confirm the zone?

  Yes

  No

  N/A

• Is the football bunting secured in the correct position and not obscuring CCTV ?

  Yes

  No

  N/A

• Is there any handwritten signage?

  Yes

  No

  N/A

Staff scheduling:-

• Is the staff scheduling completed for the tournament ?

  Yes

  No

  N/A

• Are the manager / deputy staffed In to manage for key games?

  Yes

  No

  N/A

Pre tournament warm up- from the briefer/ guides:- Are the shop teams aware of:-

• Football rules / markets / translation guides?

  Yes

  No

  N/A

• Players guide/ coupon guide?

  Yes

  No

  N/A

• Have they read the briefer?

  Yes

  No

  N/A

• Have they completed the briefer quiz/ who is their team for glory?

  Yes

  No

  N/A

Kick on NPS:-

• What was the shops last KO NPS score ?

  Yes

  No

  N/A

• What is the plan for offering the daily focus?

  Yes

  No

  N/A

• Are the team members aware and using the KO tool kit on a daily basis?

  Yes

  No

  N/A

• Observe - is it HABIT? Is it happening?

  Yes

  No

  N/A

Promo slips :- what is the shop action plan for the following promotional bet slips ?

• Bet £10 win £100 treble ?

  Yes

  No

  N/A

• Score and wincast?

  Yes

  No

  N/A

• Anytime Triple scorecast?

  Yes

  No

  N/A

• Are the slips on the counter - ready for promoting?

  Yes

  No

  N/A

SSBT,s:-

• Is the SSBT in the correct position and is all the marketing correct?

  Yes

  No

  N/A

• Are the team hosting ?

  Yes

  No

  N/A

• How is the performance of slips and stakes so far? <br><br><br>

  Yes

  No

  N/A

• Observe- can the team demonstrate the key features and markets ?

  Yes

  No

  N/A

FTD,s

• Are the team fully aware of and comfortable with the registration process?

  Yes

  No

  N/A

• Is the marketing correctly positioned?

  Yes

  No

  N/A

• How many new FTD sign ups so far?

  Yes

  No

  N/A

• Observe - what is their 'sales pitch' like with customers?

  Yes

  No

  N/A

Gaming machines:-

• What are the shop team plans for the gaming machine tournaments - savage wilds/ big match/ find the ball roulette ?

  Yes

  No

  N/A

• How is the current performance of the bet £10 win £100 treble/ cash codes?

  Yes

  No

  N/A

• What is their action plan for reel King potty?

  Yes

  No

  N/A

• Observe - can they conduct an effective demo for current game?

  Yes

  No

  N/A

Shop team incentive :-

• Do team members understand each part of the incentive and what their targets are?

  Yes

  No

  N/A

• What ideas/ plans do they have to win?

  Yes

  No

  N/A

Follow up actions :-

• Are there any follow actions to be completed after today's visit ? If so by when?

  Yes

  No

  N/A