Title Page

  • Scheme conducted

  • Conducted on

  • Prepared by

  • Location
  • Score: Brilliant: 100%, Good 72%-99%, Inadequate: below 72%, Needs Improvement: below 20%

External & Entrance First Impressions

  • undefined

Communal & Corridors First Impressions

  • undefined

Communal Facilities First Impressions

  • undefined

Restaurant/Kitchen

  • Tables and chairs are positioned to appear presentable and welcoming

  • Tables are dressed with table tops, placemats, condiment holders etc

  • Floor is clear of debris and stains

  • Decoration is in a high level of standard with no holes, plaster damage and paint has been correctly matched in the event of walls being patched

  • Menus are in place and are at brand standard

  • Evidence of events being planned and advertised within the restaurant relating to catering

Office Notice Boards

  • TV licence (communal & concessionary)

  • Bar Licence (If applicable)

  • Employee Insurance

  • ICO Certificate

  • Corporate Plan Strategy

  • Colleague Champion Information

  • ERP

  • OOH & On-call rota

Communal Notice Boards

  • Meet the team poster in place (correct staff members in place with photo)

  • Monthly you said we did

  • Safeguarding information

  • Lifestyle coach information - evidence of events, activity planner

  • Damp & Mould guidance

  • How to report ASB

  • How to complain

  • How to raise a repair

  • Money advice support

  • Environmental contractor sign in sheet (GM & Window cleaner)

Health & Safety

  • HSE Health & Safety Law Poster in Place

  • Up to date First Aiders & Fire Marshall register in place

  • Push to exit on fire exit doors

  • Salto software functioning correctly, staff can show how to program a door entry fob

  • CCTV in place with clear monitoring footage, are the staff aware of how to use the software

  • Battlebox in place and effectively stocked with up to date documentation including PEEP summary, ERP & fire evac plan.

  • Contractor sign in book in place and being used correctly

  • No smoking signs visible on front doors / communal

  • Fire action notices throughout scheme

  • Caution hot surface stickers visible on radiators/storage heater (if applicable)

  • In date PAT testing labels visible on plugs/electronic devices

  • GRIT bin stocked, winter contingency plan in place & relevant

  • ERP in place and present within the housing office

  • Fire assembly point in place & visible

  • Fire panel free from faults and displaying healthy

  • Red fire box in place and is locked

  • 10% spot check of fire door signage

  • 10% sample of fire doors not being wedged open

  • 10% check no amendments have been made to doors (communal of flat front doors)

  • Contractor insurances (hairdresser public liability etc) Licences also saved within correct shared folder

  • 10% sport check on communal window restrictors

  • Random spot check of fire extinguishers

  • Visual check that no belongings are blocking fire exits

  • Complete unannounced pull cord spot check

  • Check for any evidence of fly tipping

  • Correct master key sign in/out process being complete alongside weekly master key audit.

  • Check that all BA's are being used correctly upon Northgate (ASB , SG, general)

AOB (Staff & Customer interaction or monitoring)

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