Title Page
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Scheme conducted
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Conducted on
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Prepared by
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Location
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Score: Brilliant: 100%, Good 72%-99%, Inadequate: below 72%, Needs Improvement: below 20%
External & Entrance First Impressions
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Communal & Corridors First Impressions
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Communal Facilities First Impressions
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Restaurant/Kitchen
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Tables and chairs are positioned to appear presentable and welcoming
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Tables are dressed with table tops, placemats, condiment holders etc
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Floor is clear of debris and stains
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Decoration is in a high level of standard with no holes, plaster damage and paint has been correctly matched in the event of walls being patched
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Menus are in place and are at brand standard
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Evidence of events being planned and advertised within the restaurant relating to catering
Office Notice Boards
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TV licence (communal & concessionary)
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Bar Licence (If applicable)
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Employee Insurance
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ICO Certificate
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Corporate Plan Strategy
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Colleague Champion Information
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ERP
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OOH & On-call rota
Communal Notice Boards
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Meet the team poster in place (correct staff members in place with photo)
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Monthly you said we did
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Safeguarding information
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Lifestyle coach information - evidence of events, activity planner
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Damp & Mould guidance
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How to report ASB
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How to complain
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How to raise a repair
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Money advice support
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Environmental contractor sign in sheet (GM & Window cleaner)
Health & Safety
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HSE Health & Safety Law Poster in Place
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Up to date First Aiders & Fire Marshall register in place
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Push to exit on fire exit doors
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Salto software functioning correctly, staff can show how to program a door entry fob
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CCTV in place with clear monitoring footage, are the staff aware of how to use the software
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Battlebox in place and effectively stocked with up to date documentation including PEEP summary, ERP & fire evac plan.
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Contractor sign in book in place and being used correctly
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No smoking signs visible on front doors / communal
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Fire action notices throughout scheme
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Caution hot surface stickers visible on radiators/storage heater (if applicable)
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In date PAT testing labels visible on plugs/electronic devices
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GRIT bin stocked, winter contingency plan in place & relevant
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ERP in place and present within the housing office
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Fire assembly point in place & visible
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Fire panel free from faults and displaying healthy
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Red fire box in place and is locked
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10% spot check of fire door signage
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10% sample of fire doors not being wedged open
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10% check no amendments have been made to doors (communal of flat front doors)
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Contractor insurances (hairdresser public liability etc) Licences also saved within correct shared folder
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10% sport check on communal window restrictors
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Random spot check of fire extinguishers
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Visual check that no belongings are blocking fire exits
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Complete unannounced pull cord spot check
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Check for any evidence of fly tipping
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Correct master key sign in/out process being complete alongside weekly master key audit.
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Check that all BA's are being used correctly upon Northgate (ASB , SG, general)
AOB (Staff & Customer interaction or monitoring)
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