Arrival Checklist

• Room Attendant Name

• Conducted on

  Date

• Prepared by

• Location

STANDARD

• Upon arrival, the room has an extremely fresh, comfortable atmosphere

  Select Yes No N/A

  • Yes
  • No
  • N/A

• A specific welcome gift or amenity is provided during the visit

  Select Yes No N/A

  • Yes
  • No
  • N/A

• If provided, the welcome amenity is of extremely high quality and distinctive in presentation

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The guest room is wellsoundproofed

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The hotel collateral in the room is elegant or distinctive in a way that is notable

  Select Yes No N/A

  • Yes
  • No
  • N/A

• If provided, printed products, such as stationery, postcards, envelopes, notepad paper or pens, are elegant and of high quality

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Printed collateral and reading material are in excellent condition

  Select Yes No N/A

  • Yes
  • No
  • N/A

• All collateral is accurate

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bed is clean and in excellent condition

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bed linens are of high quality and made of natural materials

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bed is exceptionally comfortable

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The room promotes good sleep with convenient blackout functionality and/or other elements

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The closets and shelves/drawers are generously spacious and very well lit

  Select Yes No N/A

  • Yes
  • No
  • N/A

• There are at least 10 hangers in the closet, convenient for both men and women, and all types of garments

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Fresh flowers or live plants are provided by the hotel in the guest room

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bedroom offers a comfortable place to relax, such as when watching television or dining, separate from the bed and desk areas

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The lighting in the bedroom is comfortable for the guest to complete all necessary daily tasks. The room has ample natural light during the day

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bedroom is exceptionally clean

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bedroom is extremely wellmaintained

  Select Yes No N/A

  • Yes
  • No
  • N/A

• If available, the outdoor balcony/patio is exceptionally clean and in excellent condition

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The room is supplied with a variety of high quality amenities and/or technology appropriate to the destination

  Select Yes No N/A

  • Yes
  • No
  • N/A

• All useful items are clean and in excellent condition

  Select Yes No N/A

  • Yes
  • No
  • N/A

• If provided, the technology is easy to use and navigate

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Electronic outlets are located in convenient locations for the guest

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Clocks display the time of day within two minutes of the time confirmed by the global time clock and prior alarms are cleared

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The requested newspaper is accurately delivered and presented in a thoughtful manner

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The architectural design style of the room is notable in interest or execution

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Exceptional attention to the interior design is evident, which may include interesting or notable pieces of artwork, excellent fabrics/upholstery on furniture, high quality window treatments, etc

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The entire room is true to the thematic elements. There are no unintentional mismatching styles of furnishings or indication of remodeling that is not thorough or done in cycles

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The grooming areas are generously spacious so that two persons could easily shower and dress in comfort

  Select Yes No N/A

  • Yes
  • No
  • N/A

• A notable variety of bathroom amenities is provided

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bathroom amenities are exceptionally luxurious

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Robes, slippers and ample towels are automatically provided

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Robes, slippers and towels are of extremely high quality

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Robes, slippers and towels are all clean and in excellent condition

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Strong water pressure and no vacillating water temperatures are present in showers; showers are easy to operate

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Placement of bathroom amenities is convenient and careful

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Placement of bathroom linens is convenient and careful

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The lighting in the bathroom is sufficient for all intended tasks, such as grooming and makeup application

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bathroom is exceptionally clean

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bathroom is extremely wellmaintained

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The bathroom design and appointments, such as counters, floors and fixtures, are exceptionally noteworthy

  Select Yes No N/A

  • Yes
  • No
  • N/A

• The guest is exceptionally comfortable in this room

  Select Yes No N/A

  • Yes
  • No
  • N/A