Ascott IFC Guangzhou

• Document No.

• Conducted on

  Date

• Prepared by

• Personnel

• Please email to all morning briefing team on the follow morning

audit

Residence Main Entrance

• Residence exterior<br><br>Drive-way clean and well presented <br>Exterior signage and all lighting working<br>Water figures are on and surrounding is clean<br>Plants looking fresh and well maintained<br>Doorman present and well presenting

  Yes

  No

  N/A

• Lobby<br><br>Lights working properly<br>Lobby cool & fresh<br>Cleanliness & Condition：<br>flooring/walls/doors/ceiling<br><br>

  Yes

  No

  N/A

Public Area

• Public rest rooms are clean and has fresh smell<br><br>

  Yes

  No

  N/A

• All lights are working

  Yes

  No

  N/A

• All information displayed in public area are correct

  Yes

  No

  N/A

• Clean & tidy, No cleanliness / condition defect

  Yes

  No

  N/A

Club House

• Arrival Experience<br>Greeting, Lighting, Scent, Music

  Yes

  No

  N/A

• Quality of Breakfast <br>Clean and tidy, all food are well displayed with label

  Yes

  No

  N/A

• Staff 员工<br><br>Attentiveness through out the service, anticipate and prompt response <br>On brand uniform and grooming

  Yes

  No

  N/A

• Clean & tidy, No cleanliness / condition defect

  Yes

  No

  N/A

Gymnasium

• Arrival Experience<br>Proper Lighting and Scent<br><br>

  Yes

  No

  N/A

• Temperature is comfortable

  Yes

  No

  N/A

• Clean & tidy, No cleanliness / condition defect

  Yes

  No

  N/A

Swimming Pool

• Changing room is clean and tidy

  Yes

  No

  N/A

• Life Saving Equipment clean and well presented

  Yes

  No

  N/A

• Life guard on duty<br>

  Yes

  No

  N/A

• Clean & tidy, No cleanliness / condition defect

  Yes

  No

  N/A

Guest Elevator inspection

• Emergency call work well and being responded immediately

  Yes

  No

  N/A

• Clean & tidy, No cleanliness / condition defect

  Yes

  No

  N/A

Back of House

• Lighting setting（energy saving）？ <br>Lights off while nobody presented

  Yes

  No

  N/A

• The air condition setting（energy saving）？

  Yes

  No

  N/A

• All electrical equipment in good working condition and energy saving setting

  Yes

  No

  N/A

• All office door locked after operation?

  Yes

  No

  N/A

• Clean & tidy, No cleanliness / condition defect

  Yes

  No

  N/A

Staff Canteen

• Fresh & Clean, No cleanliness / condition defect

  Yes

  No

  N/A

Changing room

• Clean & tidy, No cleanliness / condition defect

  Yes

  No

  N/A

FCC & Staff Entrance

• Security present with on brand uniform and grooming

  Yes

  No

  N/A

• All monitors are working<br>Any condition / facility defect?

  Yes

  No

  N/A

Guest Room Inspection

Room No. & Room Type

A. Room Door

• Door /Room No. /Fire Escape Instruction <br>Double lock work<br>Evacuation plan<br>Cleaning & DND sign in place <br>

  Yes

  No

  N/A

B. Closet

• Iron & board<br>Slippers: 2pairs for 1BR,4 pairs for 2BR,6 pairs for 3BR<br>Safe box functioning<br>2 laundry bag & 2 laundry list<br>Bathrobe: 2 for 1BR, 4 for 2BR, 6 for 3BR<br>6 wooden hanger+ 4 wooden hanger with clip+4 silk hanger (+2 suit hanger in master bedroom)<br>Electronic torch<br><br>

  Yes

  No

  N/A

C. Refreshment center

• Coffee bag, Black tea bag,other tea bag<br>Coffee cup*2, teaspoon*2, coaster*2<br>Brown sugar, white sugar, <br>Bottle water <br><br>

  Yes

  No

  N/A

D. TV

• Check 3 program channels randomly base on the channel list

  Yes

  No

  N/A

E. Work Station

• Lamp/ Cordless telephone is working<br>Internet cable/ Service Directory/ IRD Menu is clean<br><br>

  Yes

  No

  N/A

• Curtain & Sheers/ Window<br>Cleanness& Condition

  Yes

  No

  N/A

F. Bed

• Telephone / Clock <br>Lighting controller is working<br>Bed is presented nice

  Yes

  No

  N/A

G. Bath Room

• Bath amenity set *1, soap *1<br>Hair drier*1<br>Tissue box *1<br>Dental kit*2, shaving kit*1, comb *1, <br>Shower cap*1, vanity pack*1, shave pack*1<br>bath towel *2, bath mat*1<br>Wash cloth *2, hand towel *2<br>

  Yes

  No

  N/A

• Toilet<br>Roll paper *2, sanitary bag *1

  Yes

  No

  N/A

H. Overall Condition/ Cleanliness

Safety & Security

• All fire escape signage work well<br>No obstruction in fire exit<br><br><br>

  Yes

  No

  N/A

Any outstanding associate or case you would like to share?

Guest Comments/ Suggestion