Information
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MRO Name
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Airport / Site
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Conducted on
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Address
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MRO Representative
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Telephone Number
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e-Mail
Quality Control Manager and Approvals
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Name
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e-Mail
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CAACI Approval Number
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EASA Approval Number
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FAA Approval Number
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Quality Approvals
General Operations Audit
Maintenance Management
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Examine the accuracy of the organizational chart
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How effective is maintenance management’s oversight of maintenance actions?
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Evaluate the cooperation and communication between maintenance management and the CAMO
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Determine if a process is in place to ensure company personnel and other applicable maintenance management SMS training requirements are met.
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Are there documented procedures in place to ensure that the responsibilities of key personnel are carried out during periods of absence? Are those procedures followed?
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Maintenance Personnel
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Evaluate the experience level of the personnel performing maintenance on company aircraft.
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Do maintenance supervisor(s) consider human factors in scheduling and work planning for employees? Do technicians indicate an appropriate awareness of human factors influences?
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Are there sufficient maintenance resources to conduct any required (double) inspection of work performed? Ensure sufficient oversight is provided and these inspections are completed correctly and documented properly.
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Are the inspections conducted by authorized maintenance personnel only?
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Is the policy followed that ensures maintenance personnel possessing maintenance release authority have recent experience in inspection, servicing, or maintenance?
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Is a policy in place describing specific procedures and limitations associated with maintenance personnel working alone?
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Quality Control System
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Is there documented evidence that the Maintenance system is being audited adequately?
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Is the an established Quality Control Program?
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Does the manual identify specific person by name, title, and their responsibility for various Quality Control functions and programs?
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Is there a formal maintenance tool/test equipment calibration program? Is this program documented in the appropriate company manual?
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Training
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Is there a current training program for all mechanics, inspectors and supervisors?
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Are both formal and on job training well documented and maintained?
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Does the Maintenance Manager ensure that Maintenance Personnel are trained and qualified for specific tasks?
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Are the training records available for review?
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Are any of the personnel properly trained for engine run and taxi of aircraft?
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Does the company verify, accomplish and document Maintenance technician training?
Aircraft
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Are aircrafts well prepared and adequately preserved before inspection?
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Are aircraft exteriors and interiors inspected before maintenance?
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Are aircraft exteriors and interiors inspected after maintenance?
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Customers customized Walk Around / Pre-Flight checklists are signed and documented before RTS ?
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Maintenance Records Program
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Are maintenance records audited internally to ensure compliance with manufacturers requirements?
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Are maintenance records consistently kept organized and well maintained?
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Is the operator’s aircraft maintenance program identified in the aircraft records?
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Aircraft Fueling and Service
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Does an appropriately qualified employee stay with the aircraft when fueling?
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Is there a process for verifying compliance with local environmental laws pertaining to fueling and disposal of waste fuel/fluids?
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Are personnel trained on aircraft specific fueling and servicing procedures?
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Maintenance Technical Data and Publication
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Is there a process to verify status and revision of all manuals
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Is there current and adequate technical data readily available to maintenance personnel?
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Are the manuals / CDs currently up to date with latest revisions levels?
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Does the MRO has a method of verifying ADs?
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Hangar / Maintenance Facilities
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Is the facility adequate for the work to be performed?
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Is the facility clean and tools organized?
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Does the facility have adequate lighting?
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Is there availability of equipment for containing hazardous material discharges/spills on the ramp and hangar areas?
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Are flammable items properly stored in approved cabinets?
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Are the fire stations identified, inspected and kept clear for access?
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Is the customer office and break area suitable?
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Are the aircraft parts and materials properly identified when being stored?
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Does the facility protect the materials, aircraft and aircraft parts from damage, contamination / deterioration?
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Is the customer office and break area suitable?
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Stores / Shelf-Life
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Verify that a tracking program exists to identify expired items and that these items are removed from inventory and not available for use on aircraft.
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Does the MRO perform an incoming/receiving inspection on items received?
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Is there an adequate inventory control method to ensure stock of parts?
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Are all unserviceable/non-repairable parts clearly segregated/separated from serviceable parts?
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Are the unserviceable/non-repairable serialized parts logged to prevent possible salvage?
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Silver Wings Aviation representative
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Name
MRO representative
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Name
