• Freight shed Ramp

  • Port

  • Flight Number

  • Movement

  • A/C

  • Scheduled Flight Period Date

Ramp and Aircraft Arrival

  • Are ramp staff ready in sufficient time for the aircraft arrival and safely positioned for the aircraft arrival?

  • Are stairs in a serviceable condition prior to use ie:- rubber buffers, slide rails?

  • Check the serviceability of GSE. Are tyres, lights, rubber buffers, safety rails and vehicles serviceable?

  • Safety zone clear

  • Is the Ramp area properly cleared in preparation for aircraft arrival; ie:- all equipment behind limit lines including rolling stock?

  • Is the apron clear of FOD (including general rubbish around the building line, uncollected equipment; eg:- wooden pallets, catering items, waste)?

  • Do staff pick-up FOD? Are there FOD bins?

  • Was the aircraft correctly Marshall using correct hand signals onto bay or stand?

  • Is a clear thumbs-up given by handling staff for clearance to approach aircraft after the aircraft’s anti-collision lights are turned off, the engines shutdown and chocks inserted?

  • Have safety cones/ witches hats been deployed in front and behind engines or strategically positioned?

  • Are operators complying with the Standard Operating Procedure for Circle of Safety?

  • Is the marshalling of vehicles such as high-lifts and stairs done in a consistent, professional manner when equipment is positioned to the aircraft?

  • Are NO SMOKING regulations strictly enforced around our aircraft operations?

  • Are vehicles and equipment on the Ramp operated at a safe speed (ie:- walking speed around )?

  • Is the tarmac clear of grease/oils that could result in a slippery surface (particularly under engines and near GSE parking)?

  • Do Ramp staff wear Personal Protection Equipment (PPE) as required ie:- hearing protection, safety shoes, hi-vis vests, and where appropriate, bump hats?

  • Do staff observe the “no seat no ride” rule?

  • Are safety rails used on equipment fitted with them, especially when being operated in a raised position?



  • When servicing the toilet system, do the staff wear appropriate Personal Protection Equipment (PPE) ie:- face shield, gloves, apron, hearing protection?

  • Are ramp staff aware of the procedures when either the forward or rear lower cargo doors have a faulty latch or unserviceable counter balance.

  • Additional information

  • Pictures taken

Unloading/ Loading

  • Is the Cargo Door Opening procedures completed by Flight Crew or Engineers (not ramp staff)?

  • Is the correct gap maintained between the rubber bumper of the GSE equipment and the aircraft?

  • Do operators of high-lift equipment ie:- passenger steps and catering vehicles, ensure guard/hand rails are fully retracted before positioning to the aircraft and are they fully extended to aircraft fuselage after positioning to the aircraft?

  • Are equipment, work stands and vehicles positioned in such a way as to prevent aircraft door damage should the aircraft settle during unloading/loading?

  • Are they monitored?

  • Are container loader guides used on JCPLs for off and on loading of ULDs?

  • Are belts in fully down position and handrails lowered when mobile beltloaders (conveyors) are driven around the apron?

  • Do drivers towing baggage carts/rolling stock follow a safe path when approaching and leaving the aircraft?

  • Do drivers come to a complete stop before releasing rolling stock from tugs?

  • Are brakes/chocks applied (where fitted) to rolling stock when parked?

  • Are all stabilisers deployed when GSE positioned at aircraft (where fitted)?

  • Is the fuelling vehicle provided with a clear exit from the aircraft? (nothing blocking it in vehicles/rolling stock)

  • Do operators observe the no parking/no go, hazard zone areas of under aerobridges?

  • Do all unattended motorised vehicles/equipment have engines off and hand brakes applied?

  • Do Ramp staff avoid the jet blast and engine intake areas?



  • Is the person responsible for supervising the loading of the aircraft in attendance at all times when loading is in progress?




  • Is the aircraft inspected to check for main deck cargo lock configuration and determination of any lock movements requirements? Are lock movements coordinated with the Engineers?

  • Is the aircraft loaded according to ALM/ RHM loading procedures?

  • Are supernumerary passengers who walk across the Ramp to/from the aircraft escorted and directed away from hazards eg:- fuel vents, jet blast?

  • Are the correct container cards used for baggage & cargo? Are the container cards marked with Flight No., Date, Destination and Weight?

  • Are cargo ULDs/barrows crosschecked and validated against the corresponding LIR?



  • Does the Loading Supervisor inspect all ULDs for damage or deformation prior to loading?

  • Does the Loading Supervisor inspect all Horse Containers for serviceability in accordance with the ALM?


  • Do ULD’s properly secure their contents, are all restraining straps in position.

  • Is the Aircraft Loading Checklist completed correctly and signed on completion?

  • Has the Loading Supervisor noted the container volumes/pieces and any deviations in the Departure Report field on the LIR?

  • Was the provisional load sheet/ Captain's Update, LIR, and NOTOC provided to operating crew prior to departure? Note time provided at time of departure.

  • Has the Loading Supervisor printed their name and signed the LIR on completion of loading?

  • Are livestock secured correctly?

  • Are any special loads secured correctly? (Engines, overhangs, etc.)

  • Does the Loading Supervisor enter the hold to check locks are activated where there are no fits and ensure door sills and bulk webbing is properly done up?

  • Did all loading staff receive a copy of Load Instruction Report (LIR) before loading commenced?

  • Additional Information

  • Pictures

Freight shed / Paperwork

  • Record the number of the latest revision for;

  • ALM Manual

  • Ramp Handling Manual

  • Standing Orders for weight and balance manual or ALM

  • Weight and Balance Important Notices

  • Qantas Group Dangerous Goods Manual

  • Have staff completed a self audit in the last 6 months. Note date of self audit and obtain results

  • List the Audit Findings (Item Number only) from the preceding mandatory submission of the Ramp Self-Audit Checklist?

  • Are the Corrective Actions associated with previous audits finalised? If “No”, must provide reason(s).

  • Has the Loading Supervisors of the flight/flights observed completed Loading Supervisor training? Obtain name and crosscheck against training records.

  • From a sample of four operators, have they completed appropriate Ramp and ALM training for the equipment they operated and the loading/unloading tasks? Obtain names and crosscheck with records.

  • From the last five (5) flight files, is there a copy of the:-

  • Signed NOTOC?

  • Provisional Loadsheet/ Captain's update

  • Signed copy of LIR

  • Completed Aircraft Loading Checklist?

  • Signed Aircraft Loading Checklist?

  • How long are copies of documents kept? Site oldest document (must keep up to 90 days)

  • Is filing system for documents accessible and functional?

  • Service Provider will ensure that suitable equipment is used for the accurate weighing of cargo. Such equipment must be inspected and calibrated on a regular basis (at a frequency prescribed by local weights and measures authorities) and where applicable tagged or labelled to indicate calibration currency. Proof of such is to be available for inspection.

  • Service Provider will ensure that they have a satisfactory communications system in place between Load Control and Ramp, to ensure that relevant uninterrupted information can be relayed quickly and effectively.

  • Sight Dangerous Goods Training records for Ramp staff

  • Discuss with Ramp staff process for advising of a loading or dangerous goods Incident. Confirm staff are aware of process and know where appropriate notification form resides.

  • Additional Information

Summary / Additional comments

  • Additional comments about audit

  • Add media

Sign Off

  • Enter the date and time

  • Comments

  • Represenattive Signature

  • Auditor Signature

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