Barista Assesment - duplicate

• Conducted on

  Date

• Barista

• Asses by

• Location
  Address

Customer Experience

• Enggages guest upon entering the store

  Good

  Fair

  Poor

  N/A

• Smiles and friendly gesture in professional way

  Good

  Fair

  Poor

  N/A

• Aware of what customer need

  Good

  Fair

  Poor

  N/A

• Acknowledge customer even in rush and prep time

  Good

  Fair

  Poor

  N/A

• Ability to speak clear with the right tone

  Good

  Fair

  Poor

  N/A

• Thanks customer before they leaving

  Good

  Fair

  Poor

  N/A

Bar

Espresso

• Grind adjustment

  Good

  Fair

  Poor

  N/A

• Properly understand calibration parameters

  Good

  Fair

  Poor

  N/A

• Tasting and explaining espresso

  Good

  Fair

  Poor

  N/A

• Explains flavor differences in each drink

  Good

  Fair

  Poor

  N/A

• Ability to make adjustment based on evaluation

  Good

  Fair

  Poor

  N/A

Milk Steaming

• Properly steams milk to standard temps for all cup

  Good

  Fair

  Poor

  N/A

• Proper texture for all drinks

  Good

  Fair

  Poor

  N/A

• Proper texture for all drinks – Oatmilk

  Good

  Fair

  Poor

  N/A

Other

• Keep the bar clean, organized, and stocked all the time

  Good

  Fair

  Poor

  N/A

• Communicates on bar well with other post

  Good

  Fair

  Poor

  N/A

• Serve drinks in proper time ( 7 minutes )

  Good

  Fair

  Poor

  N/A

• Acknowledge the standard for the glass

  Good

  Fair

  Poor

  N/A

• Efficient and effective on bar even in a rush

  Good

  Fair

  Poor

  N/A

Iventory

• Forecast bar stock

  Good

  Fair

  Poor

  N/A

• Counting real stock daily

  Good

  Fair

  Poor

  N/A

• Awareness of preparation stock

  Good

  Fair

  Poor

  N/A

• PO timeline by urgency

  Good

  Fair

  Poor

  N/A

Cashier

Cashier

• Ability to explain product in proper way

  Good

  Fair

  Poor

  N/A

• Maintain flow order

  Good

  Fair

  Poor

  N/A

• Arrange customer seating placement based on arrival time / reservation

  Good

  Fair

  Poor

  N/A

• Aware of brunch/pastry stock

  Good

  Fair

  Poor

  N/A

• Upselling product based on daily stock/daily brief

  Good

  Fair

  Poor

  N/A

• Text back all the whatsapp message – rsvp/order

  Good

  Fair

  Poor

  N/A

• Takes order while answering any and all questions

  Good

  Fair

  Poor

  N/A

• Ability to read whats customer need or preferences

  Good

  Fair

  Poor

  N/A

• Control all the FOH workflow

  Good

  Fair

  Poor

  N/A

• Ask feedback while customer pay

  Good

  Fair

  Poor

  N/A

• Good

  Fair

  Poor

  N/A

Petty

• Map out invoice from supplier

  Good

  Fair

  Poor

  N/A

• Balancing petty form with petty invoice

  Good

  Fair

  Poor

  N/A

• Balancing petty cash with drawer and cash sales

  Good

  Fair

  Poor

  N/A

Floor

Service

• Notice before clear up guest plate/glass

  Good

  Fair

  Poor

  N/A

• Called whats order before serve

  Good

  Fair

  Poor

  N/A

• Double check all item from bar and kitchen

  Good

  Fair

  Poor

  N/A

• Table clean up sequence

  Good

  Fair

  Poor

  N/A

• Handsanitizer/Hand wash after clear up

  Good

  Fair

  Poor

  N/A

• Ask feedback everytime's clear up the plate/glass

  Good

  Fair

  Poor

  N/A

Area Cleanliness

• Toilet clean up afer customer used

  Good

  Fair

  Poor

  N/A

• Stock up hand towel and tissue toilet

  Good

  Fair

  Poor

  N/A

• Wiped mirror and all the glass

  Good

  Fair

  Poor

  N/A

• Set up the table straight on right position

  Good

  Fair

  Poor

  N/A

• Sweep out indoor and outdoor area if its needed

  Good

  Fair

  Poor

  N/A

Attitude

• Willing to learn

  Good

  Fair

  Poor

  N/A

• Ability to absorb knowledge

  Good

  Fair

  Poor

  N/A

• Integrity

  Good

  Fair

  Poor

  N/A

• Honesty to accept the mistake

  Good

  Fair

  Poor

  N/A

• Being genuinenly good mood and spread the positive vibes

  Good

  Fair

  Poor

  N/A

• Willingness to help each other

  Good

  Fair

  Poor

  N/A

Groom

• Wear up proper clean casual clothes

  Good

  Fair

  Poor

  N/A

• Hair do

  Good

  Fair

  Poor

  N/A

• Nails cut

  Good

  Fair

  Poor

  N/A

• Awareness of using perfume in right amount

  Good

  Fair

  Poor

  N/A

• Re-groom after break

  Good

  Fair

  Poor

  N/A

Completion

• Additional Comments

• Barista ( Full Name & Signature )

  Sign

• PIC ( Full Name & Signature )

  Sign

• Manager ( Full Name & Signature )

  Sign