Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
SAFETY
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Check current RTW plans
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Check certificates are up to date
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Check Safety minutes
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Fire evacuation drills
COMPLIANCE
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Trolley checks completed and filed
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Tobacco signage in place
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Product recall completion. Current signage in place
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CSA tool completion and filing
PRESENTATION
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AAEC compliance
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Event Tie up
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Standards in Apparel<br>
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Standards in Leisure
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Standards in Home
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Store cleaning standards, GAP checks
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Price integrity
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POG Compliance
CARS
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Health check/AQM's
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Not on shows
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Pallet ID summary up to date
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Pallets listed
FULFILMENT
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Fixtures room standards
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Brownbuilt standards
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Receiving area and parcel pickup
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Pallets wrapped correctly, heights below 1.8m
OPERATIONS
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Out of date
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Front end manned correctly
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Courtesy desk - no stock build up, neat and tidy
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Register results - Check follow up and action
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Leader audit completion
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Review last internal audit action plan
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Review shrinkage action plans, current and valid
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Layby walk - Clear and tidy, no build up, returns up to date.
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S&D area up to date and maintained
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Repairs room up to date and maintained
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Return Bulletins up to date
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Goods outwards anything older than 2 weeks
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All stock in Goods outwards has claim attached
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All stock recorded in GOR
PEOPLE
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Talent review and succession planning
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Development plans in place and progressing
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Customer Champion / Service Associates
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Engagement survey action plans
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Preferred dress standards
