BP Operational Night Safety Visit

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1.0 - HSSE

• 1.1 - Does the team member know the procedure to use in an emergency?<br>(Emergency Flip Chart, Duress Alarm, Safe Haven, Evacuation Point)

  Yes

  No

  N/A

• 1.2 - Is the team member wearing the portable duress alarm?

  Yes

  No

  N/A

• 1.3 - Is the team member completing regular safe drops, not greater than $200? Is there less than $350 in active cash drawers?

  Yes

  No

  N/A

• 1.4 - Is the team member aware of BP Incident Reporting Procedures?

  Yes

  No

  N/A

• 1.6 - Is the CCTV operational and recording?<br>(all cameras clear, monitors working, front door monitor displaying and facing entry)

  Yes

  No

  N/A

• 1.8 - Are the storeroom and console doors closed? <br>(exemption for night pay window stores: console door)

  Yes

  No

  N/A

• 1.9 - Is safety equipment and PPE is being used appropriately? <br>(team wearing vests etc)

  Yes

  No

  N/A

• 1.10 - Are the switchboard area, meter box, safe haven door and emergency exit(s) clear?

  Yes

  No

  N/A

• 1.11 - Is the console area clear and free of clutter?<br>(emergency buttons clear and accessible, no calculators located near cash drawers)

  Yes

  No

  N/A

• 1.14 - Are the safe and cigarette cabinets locked?

  Yes

  No

  N/A

• 1.15 - Is the team member adhering to Locked Door Policy? <br>(9pm-6am in WA, review store specific exemptions)

  Yes

  No

  N/A

• 1.17 - Lighting: Can you see clearly into the store from the forecourt?<br>(Deterent for offenders)

  Yes

  No

  N/A

• 1.18 - Lighting: Does the CSR have a clear view outside to the forecourt?<br>(Fuel Authorisation and view of events occurring on the forecourt)

  Yes

  No

  N/A

• 1.19 - Are the storeroom and BOH doors in good working order and alarmed if appropriate?

  Yes

  No

  N/A

• 1.20 - Is the night pay window being utilized and is the exterior signage correct?

  Yes

  No

  N/A

2.0 - Customer Experience

• 2.21 - Is the team member providing customer service with a smile? <br>(observe 3 customers)

  Yes

  No

  N/A

• 2.22 - Is the team member Upselling/suggestive selling?<br>(observe 3 customers)

  Yes

  No

  N/A

• 2.24 - Are management and team members compliant with uniform standards?

  Yes

  No

  N/A

• 2.31 - Is the overall presentation of the food service offer clean, organized and uncluttered? Are the food display cabinets well displayed and adherent to zoning requirements?

  Yes

  No

  N/A

• 2.39 - Does the team member have any questions regarding their role/activities?

  Yes

  No

  N/A

• 2.40 - What does the team member like about their role?

  Yes

  No

  N/A

• 2.41 - What could we do differently to assist the team member in their role?

  Yes

  No

  N/A

• 2.42 - Is the team member comfortable in completing their role/activities?

  Yes

  No

  N/A

3.0 - Store Processes

• 3.44 - Are the reference cards being utilized to complete activities?

  Yes

  No

  N/A

• 3.52 - Are staff purchases check sealed or have a receipt attached?

  Yes

  No

  N/A

4.0 - Other Observations & Notes

• Notes