Weekly Pure: information shared with team & actioned where necessary. Ops will ask team for knowledge of any changes .
You are prepared for weekly 'Set for success' meeting with your Ops Manager.
M.B.W.A. completed for the day and actioned. Available on the day for review.
Wunderlist is actively used for facilities: new jobs added, existing jobs updated and completed jobs closed.
Detailed Shift Planner in use and everyone is aware of their given tasks.
Documented Weekly 1:1s for each Assistant Manager & Trainer
Rotas: 3 weeks available (current + 2 future weeks) & signed off by Ops. Evidence of use of sales forecasts to prepare rota.
Appropriate action is taken to follow up on lateness/sickness/absence, including 'Return to Work' interview if required.
All vacancies are added to Wunderlist, trials communicated and vacancies are closed when a position is filled.
NEW TMs: Pure Food Safety Level 2 final test on first day and on day 1 training completed (fire, knife, manual handling etc).
Family Tree: is it full? If not, what is the action plan to get it full and have a fully developed Plan B. Key here is to show evidence of planning.
Course planner over the next month communicated with team and organised. Key here is to show evidence of planning.
How To Cards are available, in good order and up to date and stored in correct location.
Development Meetings completed every 3 months for TMs, Guru's & Supervisors and every 6 months for PAM's & SAM's (instant fail if not uploaded on Selima).
Production: how has it been set for today? Is it appropriate given season, weather, school holidays and recent trading. Discussion with Ops Manager.
Ordering from suppliers: is this reviewed by the GM and orders made in-line with production?
Transfers: were the reasons over the last week within the control of the management team of the shop? Ops Manager discretion.
Waste: if over target, what action has been taken? If more than 5% below target is closing availability achieved?
Stock count results: have this been reviewed and documented action plan ready.
Labels sheet from PDM actively used. Is there is enough labels printed for the daily production considering on-demand?
Recipe Cards available, in good order and up to date and stored in correct location.
Goods-in weight checks completed.
Any goods shortages, substitutions or quality issues are reported and actioned correctly.
Quality of Catering is as per recipe cards.
Catering packaging, including delivery box/bag and delivery note is neatly presented.
Planning sheet being used and updated with new orders during the day. Review of the records from that day.
ALL delivery notes ticked off before any C&D is sent. Review of the records for that day.
Delivery Mobile Phones in use for orders delivered by Pure.