Title Page

  • Client / Site
  • Conducted on

Administration

  • Weekly Pure: information shared with team & actioned where necessary. Ops will ask team for knowledge of any changes .

  • You are prepared for weekly 'Set for success' meeting with your Ops Manager.

  • M.B.W.A. completed for the day and actioned. Available on the day for review.

  • Wunderlist is actively used for facilities: new jobs added, existing jobs updated and completed jobs closed.

Team Management

  • Detailed Shift Planner in use and everyone is aware of their given tasks.

  • Documented Weekly 1:1s for each Assistant Manager & Trainer

  • Rotas: 3 weeks available (current + 2 future weeks) & signed off by Ops. Evidence of use of sales forecasts to prepare rota.

  • Appropriate action is taken to follow up on lateness/sickness/absence, including 'Return to Work' interview if required.

  • All vacancies are added to Wunderlist, trials communicated and vacancies are closed when a position is filled.

Training & Development

  • NEW TMs: Pure Food Safety Level 2 final test on first day and on day 1 training completed (fire, knife, manual handling etc).

  • Family Tree: is it full? If not, what is the action plan to get it full and have a fully developed Plan B. Key here is to show evidence of planning.

  • Course planner over the next month communicated with team and organised. Key here is to show evidence of planning.

  • How To Cards are available, in good order and up to date and stored in correct location.

  • Development Meetings completed every 3 months for TMs, Guru's & Supervisors and every 6 months for PAM's & SAM's (instant fail if not uploaded on Selima).

Production & Stocks

  • Production: how has it been set for today? Is it appropriate given season, weather, school holidays and recent trading. Discussion with Ops Manager.

  • Ordering from suppliers: is this reviewed by the GM and orders made in-line with production?

  • Transfers: were the reasons over the last week within the control of the management team of the shop? Ops Manager discretion.

  • Waste: if over target, what action has been taken? If more than 5% below target is closing availability achieved?

  • Stock count results: have this been reviewed and documented action plan ready.

  • Labels sheet from PDM actively used. Is there is enough labels printed for the daily production considering on-demand?

  • Recipe Cards available, in good order and up to date and stored in correct location.

  • Goods-in weight checks completed.

  • Any goods shortages, substitutions or quality issues are reported and actioned correctly.

C&D

  • Quality of Catering is as per recipe cards.

  • Catering packaging, including delivery box/bag and delivery note is neatly presented.

  • Planning sheet being used and updated with new orders during the day. Review of the records from that day.

  • ALL delivery notes ticked off before any C&D is sent. Review of the records for that day.

  • Delivery Mobile Phones in use for orders delivered by Pure.

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