BPA Q3

• Client / Site
  Address

• Conducted on

  Date

Administration

• Weekly Pure: information shared with team & actioned where necessary. Ops will ask team for knowledge of any changes .

  Yes

  No

  N/A

• You are prepared for weekly 'Set for success' meeting with your Ops Manager.

  Yes

  No

  N/A

• M.B.W.A. completed for the day and actioned. Available on the day for review.

  Yes

  No

  N/A

• Wunderlist is actively used for facilities: new jobs added, existing jobs updated and completed jobs closed.

  Yes

  No

  N/A

Team Management

• Detailed Shift Planner in use and everyone is aware of their given tasks.

  Yes

  No

  N/A

• Documented Weekly 1:1s for each Assistant Manager & Trainer

  Yes

  No

  N/A

• Rotas: 3 weeks available (current + 2 future weeks) & signed off by Ops. Evidence of use of sales forecasts to prepare rota.

  Yes

  No

  N/A

• Appropriate action is taken to follow up on lateness/sickness/absence, including 'Return to Work' interview if required.

  Yes

  No

  N/A

• All vacancies are added to Wunderlist, trials communicated and vacancies are closed when a position is filled.

  Yes

  No

  N/A

Training & Development

• NEW TMs: Pure Food Safety Level 2 final test on first day and on day 1 training completed (fire, knife, manual handling etc).

  Yes

  No

  N/A

• Family Tree: is it full? If not, what is the action plan to get it full and have a fully developed Plan B. Key here is to show evidence of planning.

  Yes

  No

  N/A

• Course planner over the next month communicated with team and organised. Key here is to show evidence of planning.

  Yes

  No

  N/A

• How To Cards are available, in good order and up to date and stored in correct location.

  Yes

  No

  N/A

• Development Meetings completed every 3 months for TMs, Guru's & Supervisors and every 6 months for PAM's & SAM's (instant fail if not uploaded on Selima).

  Yes

  No

  N/A

Production & Stocks

• Production: how has it been set for today? Is it appropriate given season, weather, school holidays and recent trading. Discussion with Ops Manager.

  Yes

  No

  N/A

• Ordering from suppliers: is this reviewed by the GM and orders made in-line with production?

  Yes

  No

  N/A

• Transfers: were the reasons over the last week within the control of the management team of the shop? Ops Manager discretion.

  Yes

  No

  N/A

• Waste: if over target, what action has been taken? If more than 5% below target is closing availability achieved?

  Yes

  No

  N/A

• Stock count results: have this been reviewed and documented action plan ready.

  Yes

  No

  N/A

• Labels sheet from PDM actively used. Is there is enough labels printed for the daily production considering on-demand?

  Yes

  No

  N/A

• Recipe Cards available, in good order and up to date and stored in correct location.

  Yes

  No

  N/A

• Goods-in weight checks completed.

  Yes

  No

  N/A

• Any goods shortages, substitutions or quality issues are reported and actioned correctly.

  Yes

  No

  N/A

C&D

• Quality of Catering is as per recipe cards.

  Yes

  No

  N/A

• Catering packaging, including delivery box/bag and delivery note is neatly presented.

  Yes

  No

  N/A

• Planning sheet being used and updated with new orders during the day. Review of the records from that day.

  Yes

  No

  N/A

• ALL delivery notes ticked off before any C&D is sent. Review of the records for that day.

  Yes

  No

  N/A

• Delivery Mobile Phones in use for orders delivered by Pure.

  Yes

  No

  N/A