Title Page
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Audit Title
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Conducted on
Food Tastes Great
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Burgers - Neatly assembled, in the correct packaging
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Burgers - Burger is juicy, produce is crisp and the bread has a buttery toasted flavor
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Burgers - Burgers are 125° F or hotter when delivered to the guest
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Fries - Crispy, golden brown, with visibile salt
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Fries - Fries are 150° F or hotter when delivered to the guest
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Beverages - Ice cold, proper flavor and full
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Beverages - Coffee is served at 155° F or hotter when delivered to the guest
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Beverages - All advertised beverages available
Order Accuracy
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Guest receives what they ordered including condiment(s), napkins, straw and receipt
Well - Trained
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Team Members can quickly answer basic menu questions
Consistent & Quick
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All menu boards, OCS and speaker work and are in good repair with no missing numerals
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Music can be heard playing in the dining room
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All dine-in orders are served in a basket following current guidelines
Friendly
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Guest is greeted upon arrival
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Team Members make an effort to be friendly through smiling and/or conversation
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Guest is sincerely appreciated for their visit with some form of "thank you"
Neat & Well- Groomed
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Dumpster area clean, lids and gates are closed, and no visible trash on the ground
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Landscaping, garbage receptacles and parking lot are free of debris and in good repair
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Restroom sinks, changing tables, toilets and floors are clean or in the process of being cleaned
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Restrooms are stocked with soap, paper towels, toilet tissue and seat covers
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Tables, chairs and highchairs are clean or in the process of being cleaned
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Floors are dry and clean or in the process of being cleaned; wet floor signs are being used appropriately
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Beverage station (and sauce bar if applicable) is clean and stoced with supplies or in the process of being cleaned/stocked
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All kitchen areas in view of the guest are clean, organized and clutter free
