Customer Contact
Face to Face
Over Phone
No Contract
Fault type
Loss
Integration
Equipment
Internal Wiring
Fault fix location "Trouble Found"
Select
No Fault Found 243
FDH Splitter 221
FDH Pigtail 220
FDH Tray 220
Pedestal or Mini Cabinet 220
ABF from FDH to ETP 222
Micro Duct Boundary to ETP 225
ETP 227
LSZH From ETP To ONT 230
Splice in ONT Backing Tray Or ETP 231
Replacement ONT 235
Replacement STB 272
Proven End User CPE "Alarm" 224
Prem Wiring 250
Proven RSP CPE 270
No Fault Found 243 FDH Splitter 221 FDH Pigtail 220 FDH Tray 220 Pedestal or Mini Cabinet 220 ABF from FDH to ETP 222 Micro Duct Boundary to ETP 225 ETP 227 LSZH From ETP To ONT 230 Splice in ONT Backing Tray Or ETP 231 Replacement ONT 235 Replacement STB 272 Proven End User CPE "Alarm" 224 Prem Wiring 250 Proven RSP CPE 270
Cause
Select
RSP / Front Office 10
End Customer 20
3rd Party 21
Technician 30
Deterioration 31
Corrosion 32
Defect 33
Missing 36
Incorrect 37
Damage 38
Other Please note
RSP / Front Office 10 End Customer 20 3rd Party 21 Technician 30 Deterioration 31 Corrosion 32 Defect 33 Missing 36 Incorrect 37 Damage 38 Other Please note
Action
Under Obbs 10
Changed 11
Repaired 12
Installed 13
None 19
Billing
Select
No Billing, BRS or Contractor UFFNB
Replacement Splitter or Splitter Port UFFM1
Damaged Micro Duct UFFM2
Damaged 24way/ 12 way duct UFFM3
ABF Re Blow UFFM5
ADSS Drop Lead UFFM7
ADSS Road Crossing UFFM9
FDH, ETP, LSZH, ONT UFFM10
No Fault Found, Cust CPE UFFM11
Time and Materials UFFM12
Exchange Fault UFFM13
No Billing, BRS or Contractor UFFNB Replacement Splitter or Splitter Port UFFM1 Damaged Micro Duct UFFM2 Damaged 24way/ 12 way duct UFFM3 ABF Re Blow UFFM5 ADSS Drop Lead UFFM7 ADSS Road Crossing UFFM9 FDH, ETP, LSZH, ONT UFFM10 No Fault Found, Cust CPE UFFM11 Time and Materials UFFM12 Exchange Fault UFFM13
Billing Multiple, UFFM12, UFFM13
Old Equipment SN
New Equipment SN
Power Reading -- Dbm
Fault sign off Text
Photo of Fault
Media
Photo of Fault
Media
Photo of Fault
Media
PDR
Media
link copied
Cameron Childerhouse
BRS UFF TGA Faults
Tauranga UFF Faults Sign offs
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