Information
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Document No.
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Conducted on
DM Checklist
Open DM 7:30am - 12:30pm
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Who are you
- Jack
- Pat
- Gianni
- Sam
- Michael
- Kat
- Sean
- Brendan
- Hannah
- Luke
- David
- Imogen
- Mike
- Gemma Craven
- Nick
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Turn on Centre lights
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Read DM diary & memo folder
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Grab bumbag & distribute 2 way radios
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Check bumbag contents
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Help LG set up pool (remove covers & take out vac)
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Pool tests
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Ensure Gym & cafe are set up
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Ensure Links access is on at gym door & turnstile
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Turn on any required lights in the stadium
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Open up centre
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Any problems?
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What's the issue?
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Organise your shift- plan breaks & bookings
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Catch up with all staff on duty around the Centre
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Complete plant room & change room checklist - IMS
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Run an eye over the LG checklist & sign it off
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Grab the tank and count
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Is it correct?
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What's the issue?
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Complete oxygen & defib checklist - iAudit
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Enter pool tests & change room checklists - IMS
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Pool tests ok?
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Details please
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Any maintenance or OHS issues to report
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Please detail- let Ops know of urgent issues immediately
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Any staffing issues or examples of excellence
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Please detail
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Patron feedback
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Please explain
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Day to day centre observations
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Please detail
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Re-stock first aid kits (10 minimum) & ice-packs if necessary
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Walk through car park and clear of rubbish
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Please initial
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Thanks, enjoy the rest of your day!
Afternoon DM 12:30pm - 5:30pm
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Who are you
- Jack
- Pat
- Gianni
- Sam
- Michael
- Kat
- Sean
- Brendan
- Hannah
- Luke
- David
- Imogen
- Mike
- Gemma Craven
- Nick
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Read DM diary & memo folder
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Grab bumbag
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Fully loaded?
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Check stadium and MPR changes to be done on shift
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Organise your shift- plan breaks & bookings
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Ensure tills have sufficient change and drop if over $500 in cash.
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Catch up with all staff on duty around the Centre
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Make sure all radios in use are charged & working
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Complete plant room & change room checklists - IMS
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Collect change & tokens from lockers and put through till
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Check ice-packs (10 minimum) & re-stock if necessary
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Health Club walk through between 2pm - 4pm
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Enter pool tests & change room checklist - IMS
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Pool tests ok?
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Details please
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Walk through car park and clear of rubbish
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Any maintenance or OHS issues to report
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Please detail- let Ops know of urgent issues immediately
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Any staffing dramas or examples of excellence
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Please detail
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Day to day centre observations
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Please detail
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Patron feedback
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Go on...
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Run your eye over the morning checklists, anything missed?
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Please complete
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Please initial
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Thanks, enjoy the rest of your day
Close DM 5:30pm - 10:00pm
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Who are you
- Jack
- Pat
- Gianni
- Sam
- Michael
- Kat
- Sean
- Brendan
- Hannah
- Luke
- David
- Imogen
- Mike
- Gemma Craven
- Nick
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Read DM diary & memo folder
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Grab bumbag
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Check the contents
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Organise your shift- plan breaks & bookings
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Catch up with all staff on duty around the Centre
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Call all opening staff for tomorrow
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Duty Manager
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Health Club
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Lifeguard
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CSO
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Complete plant room & change room checklist - IMS
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Check membership lockbox and ensure CSO staff have entered all forms for the day
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File all completed membership forms in management office filing cabinet number 1
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Run an eye over the LG checklist & sign it off
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Enter pool tests & change room checklist - IMS
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Pool tests ok?
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Details please
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Pool Closure
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Close toddlers pool
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Close 50m pool
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Assist LG to put covers on & to start pool vac
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Check bookings for next morning & set up courts if possible
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Next time
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Check Cafe area and till
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Take out bins - Wednesday night only
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Pack up chairs after Karate and stack neatly, ensure the storage room is neat & tidy for crèche the next day. Set up trestle table. Monday & Wednesday only.
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Close till - CSO to count cash in office and reconcile eftpos/credit receipts
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Does everything balance
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What's the issue?
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Close Health Club
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Raise treadmills to incline of 15.0
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Turn off TV, music, fans & lights
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Close up
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You've locked all external doors right
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So go lock them
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Final walk through of all cubicles and change rooms - check that the whole Centre is empty
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Any maintenance or OHS issues to report
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Please detail- let Ops know of urgent issues immediately
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Any staffing dramas or examples of excellence
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Please detail
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Patron feedback
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Go on...
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Day to day centre observations
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Please detail
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Please initial
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Thanks, enjoy the rest of the night
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Please remember to send this via email
Oxygen & Defib
First Aid Room
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Tidy?
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Give it a once over please
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Are there at least 4 ice packs in the freezer
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Please restock them
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Any comments
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They are?
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Please sign here
Oxygen- First Aid
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Adult mask
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Child mask
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Bottle volume
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Replace bottle
Defibrillator
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Green circle showing
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Scissors present
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Towel present
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Pad expiry ok