BWS Harden The Target

• Store number:

• Store name:

• Prepared by:

• Prepared by (position):

• Prepared by (contact details):

• Is the store classified 'HIGH RISK'

  Yes

  No

  N/A

• Type of visit?

  Select External observation Plain clothed/anonymous Official store visit

  • External observation
  • Plain clothed/anonymous
  • Official store visit

• How many Team members on duty?

  Select 1 2 3

  • 1
  • 2
  • 3

• Team members names?

• Report started on:

  Date

Please provide supporting media to questions as required

Clear line of site:

• Do tree branches hang lower than two (2) metres ?

  Safe

  At Risk

  N/A

• Are ground shrubs/bushes taller than one (1) metre?

  Safe

  At Risk

  N/A

• Can Registers be viewed from outside the business?

  Safe

  At Risk

  N/A

• Can store safe be viewed from outside the business?

  Safe

  At Risk

  N/A

• Do window advertising boards obstruct vision from inside the store?

  Safe

  At Risk

  N/A

Team car parking and external lighting:

• Is additional car park lighting required?

  Safe

  At Risk

  N/A

• Is additional external 'High Risk' area illumination required?

  Safe

  At Risk

  N/A

• Are Team members required to park their cars in/ near 'High Risk' areas?

  Safe

  At Risk

  N/A

Control of access:

• Does the store require height markers located at entrance?

  Safe

  At Risk

  N/A

• Does the store require the entrance to be fitted with a buzzer, sensor or door chime?

  Safe

  At Risk

  N/A

• Does the store require 'TEAM MEMBERS ONLY' signage where appropriate?

  Safe

  At Risk

  N/A

Cash registers:

• Are two (2) registers in use when only one Team member is working?

  Safe

  At Risk

  N/A

• Does the site require a duress alarm button installed?

  Safe

  At Risk

  N/A

• Are Team members aware of the register isolation process?

  Safe

  At Risk

  N/A

• Is the register isolation process in use?

  Safe

  At Risk

  N/A

• Are there excessive funds in the register? i.e. $200 float & pick-up policy.

  Safe

  At Risk

  N/A

CCTV:

• Are Team members trained in the use of CCTV software?

  Safe

  At Risk

  N/A

• Does the store have a customer monitor for viewing CCTV footage?

  Safe

  At Risk

  N/A

Behaviours:

• Did you site a Team member mobile phone during your visit?

  Safe

  At Risk

  N/A

• Where any Team members using their mobile phones during your visit?

  Safe

  At Risk

  N/A

Team service/security procedures and behaviours:

• Do Team acknowledge all Customers on entry?

  Safe

  At Risk

  N/A

• Do Team members actively engage Customers?

  Safe

  At Risk

  N/A

• Are Team members aware of the immediate external surrounds of the store?

  Safe

  At Risk

  N/A

• Are Team members active when no Customers are present?

  Safe

  At Risk

  N/A

• Are all entries to office and storeroom locked when not in use?

  Safe

  At Risk

  N/A

• Do Team members ensure the store is locked during 'cashing up' procedures?

  Safe

  At Risk

  N/A

• Were any form of weapons found in the store?

  Safe

  At Risk

  N/A

• Can Team member 1 recite the 5 C's ?

  Select CALM CO-OPERATE CONSERVE COMMUNICATE COMPLETE

  • CALM
  • CO-OPERATE
  • CONSERVE
  • COMMUNICATE
  • COMPLETE

• Did Team member 1 answer all 5 C's correctly and in order?

  Safe

  At Risk

  N/A

• Can Team member 2 recite the 5 C's ?

  Select CALM CO-OPERATE CONSERVE COMMUNICATE COMPLETE

  • CALM
  • CO-OPERATE
  • CONSERVE
  • COMMUNICATE
  • COMPLETE

• Did Team member 2 answer all 5 C's correctly and in order?

  Safe

  At Risk

  N/A

• Can Team member 3 recite the 5 C's ?

  Select CALM CO-OPERATE CONSERVE COMMUNICATE COMPLETE

  • CALM
  • CO-OPERATE
  • CONSERVE
  • COMMUNICATE
  • COMPLETE

• Did Team member 3 answer all 5 C's correctly and in order?

  Safe

  At Risk

  N/A

• Do Team members ensure all areas of the store are checked (including storeroom and toilets) prior to close?

  Safe

  At Risk

  N/A

• Notes:

• Supporting media

  Media

• Drawing:

  Drawing

• Report completed on:

  Date

• Liquor Manager sign:

  Sign

Document prepared by Matt Hadley