Title Page
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Store
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Store Manager
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Supervisor in Charge
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Date
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Auditor
Front of House
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Are the tables and chairs arranged correctly?
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Is the floor swept, mopped, and clean?
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Are the chairs, tables, cushions in good condition (not damaged)?
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Are the umbrellas and bases in good condition (not damaged) and clean?
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Are the fans and heaters clean and free of visible dust accumulation?
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Are speaker and spotlights free of visible dust accumulation?
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Are windows clean and free of dust and fingerprint accumulation?
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Is music playing, and is the volume set to the proper level?
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Are the fences and flower pots clean ?
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Are the outside condiment unit cleaned inside and out and fully stocked?
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Are the ashtrays placed on tables?
Back of House
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Are the fly traps free of insects and without visible dust accumulation?
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Are both the ice machine and the side filters clean and free of visible dust accumulation?
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Is the ice quality up to standards?
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Is softener in good condition and fully stocked?
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Are the storage rooms clean and tidy?
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Is the kitchen washing area clean and tidy? Did the follow the correct color coding?
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Is the dishwashing machine clean and working properly?
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Is the office clean and tidy?
Walk-in Fridge
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Is FIFO technique being followed?
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Are there any expired products?
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What is the quality of products?
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Is the walk-in fridge clean?
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Is the walk-in fridge tidy and well-maintained?
Walk in Freezer
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Is FIFO technique being followed?
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Are there any expired products?
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What is the quality of products?
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Is the walk-in freezer clean?
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Is the walk-in freezer tidy and well-maintained?
Kitchen
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What is the quality of products on prep table?
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Are there any expired products?
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Are kitchen fridge clean and free of crumbs or visible dirt?
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Is kitchen toaster clean?
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Are both the microwave and oven clean inside and out?
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Are the metal kitchen shelves clean and free of dirt or dust?
Interior
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Are bookshelves free of dust and tidy?
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Is the fireplace clean?
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Is the floor swept, mopped, and clean?
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Are spotlights and speakers free of dust?
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Are furniture and cushions clean and tidy?
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Are flower pots cleaned?
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Is the store's ambiance satisfactory? Including music, lighting, and temperature
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Are the inside condiment unit cleaned inside and out and fully stocked?
Retail Corner Section
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Is there enough quantity of products?
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Are there any expired products?
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Is the FIFO technique being followed?
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What is the condition and placement of the labels?
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Are the products free of dust accumulation?
Toilet Section
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Are the equipment items (toilet brush, seats, bins, and soap dispensers) working properly and in good condition?
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Is there toilet paper, soap, and handsand available for use?
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Is the mirrors clean?
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Sinks cleanliness
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Are the ceiling and walls clean?
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Is the floor swept, mopped, and clean?
Bar Section
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Are the microwave, oven, and toaster clean?
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Is the coffee machine clean and tidy?
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Are the Bar metal surfaces clean and free of visible dust or dirt?
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Are the upper shelves clean and free of visible dust accumulation?
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Is the POS area clean and tidy?
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Is the floor swept, mopped, and clean?
Sandwich Display
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What is the quality of products?
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Is the FIFO technique being followed?
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Is there any expired products?
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Is there enough quantity of products?
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What is the condition and placement of the labels?
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Is the display clean and tidy?
Sweets Display
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What is the quality of products?
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Is there any expired products?
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Is there enough quantity of products?
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What is the condition and placement of the labels?
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Is the display clean and tidy?
Pastry box display
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What is the quality of products?
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Any expired muffins?
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Is there enough quantity of products?
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What is the condition and placement of the labels?
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Is the pastry box clean and tidy?
Lobby Fridge
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What is the quality of products?
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Is the FIFO technique being followed?
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Is there any expired products?
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Is there enough quantity of products?
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What is the condition and placement of the labels?
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Is Lobby fridge clean and tidy?
Brand Standards & Paperwork
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Does the barista's appearance follow brand standards?
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Is the customer service provided according to Caffe Nero standards ?
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Does barista offered Single Origin Coffee?
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Does the notice board have all the necessary files posted? (Staff meals,units,annual leave balance)
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Is marketing boards in place, good condition and updated?
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Is allergens table printed and placed in bar drawer?
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Is coffee check, fridge temperature and daily tasks file printed and placed in bar drawer?
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Does store has delivery channels online? (Aggregators)
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Do all employees have valid health certificates?
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Does the store have valid licences ?
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Does the store follow energy consumption measures to save electricity?