Information

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location

Facility Cleaning

General Cleaning

  • Are the chemical storage containers and spray bottles labeled properly

  • Are “Wet Floor” signs and Safety Cones and/or barricades available and utilized?

  • Is the general appearance of the housekeeping / mechanical room(s) neat and orderly

  • Storage areas and service carts are 5S

  • "Wet Floor" Signs Used When Appropriate

  • Are work orders called in for any broken or missing items

  • Are resilient floor surfaces thoroughly swept and free of dust, dirt, or debris

Restrooms

  • Are ALL soap dispensers adequately filled?

  • Tissue and towel dispensers stocked with product to ensure availability for each shift. To be inspected and restocked 2 x per shift.

  • Have restroom floors been adequately swept and mopped; grout lines clean?

  • Are restroom floors clean and dry

  • Is feminine napkin disposal clean and have a liner installed?

  • Is the restroom cleaning schedule and service sheet posted/up to date?

  • Are partitions/locker tops clean and dust free?

  • Have the fixtures been cleaned and polished?

  • Has trash been emptied and a new liner placed in receptacle?

  • Shower walls and floors scrubbed/clean?

Office / Lobby Areas

  • Have tables/desks been cleaned/dusted, phones sanitized?

  • Have tops of door jambs, pictures, name placards etc. been dusted?

  • Has trash been emptied and a new liner placed in receptacle?

  • Is floor surface thoroughly swept/vacuumed and free of dust, dirt, or debris (check corners)

  • Is room neat/orderly with chairs placed under table/desks according to design standards?

Cafeteria / Dining / Break Areas

  • Have tables/chairs been wiped clean?

  • Has trash been emptied and a new liner placed in receptacle?

  • Have floors been adequately swept and mopped in the dining area?

  • Dining area setup (Tables, Serving Stands, etc.) to Site Standard at end of each shift.

  • Cleanliness of food service area of satellite break rooms is maintained.

  • Are the water coolers, filtered water, and drinking water stations clean neat and fully operational.

  • Have floors been adequately swept and mopped on both sides of the serving line?

  • Are appliances (i.e. microwaves, refrigerators) clean, dust free and wiped down on the interior?

Production Area

  • Are aisles clear of debris and soil build-up?

  • Has trash been emptied and a new liner placed in receptacle and emptied according to volume level. Receptacles will not be emptied until at least half full or as mutually designated (1/2 of container capacity or maximum acceptable weight)

  • Receptacles Provided in Sufficient Size/Quantity

  • Aisle demarcation lines are defined. Cleaning crew will report any deterioration issues for resolution.

  • Base trim Free of Obvious Damage or Marks

  • Water Fountains - Clean, Functional, Filter is current

  • Door frames free of dust buildup

  • Lighting adequate / No burned out bulbs

  • Are the chemical storage containers labeled properly

  • Are SOP's developed and routinely updated?

  • Are sanitation cleaning resources tested to ensure compliance with standards?

  • Are sanitation cleaning resources trained to SOP's?

Showers / Locker Rooms

  • Are ALL soap dispensers adequately filled?

  • Are tissue and towel dispensers stocked with product?

  • Have restroom floors been adequately swept and mopped; grout lines clean?

  • Is feminine napkin disposal clean and have a liner installed?

  • Is the restroom cleaning schedule and service sheet posted/up to date?

  • Are partitions/locker tops clean and dust free?

  • Have the fixtures been cleaned and polished?

  • Has trash been emptied and a new liner placed in receptacle?

  • Shower walls and floors scrubbed/clean?

Window Washing

  • Schedule compliance 100% or excused noncompliance?

Workplace Security

Workplace Security

  • Post Procedures in place and updated and implemented as requested, with training records indicating all Security employees know, understand and have executed successfully all post procedure tasks with refreshers as needed to insure capability

  • Adequate Security Personnel are available per SOW

  • Weather Alert Monitoring

  • Demonstrates knowledge of Visitor Access procedures

  • Demonstrates knowledge of Authorized Entry requirements

  • Security personnel adhere to site safety protocols.

  • Are all security guards in proper uniform?

  • Are all badging files up to date and accurate?

  • Security area is neat and organized.

  • Security Supervisor demonstrates knowledge of Communication Procedures

  • Demonstrates Knowledge of Job Tasks, Hazards

  • Performs Safe Emergency Response using Proper PPE and/or routine drills conducted to ensure compliance.

  • Stops all non site dedicated vehicle entry and directs visitors to designated parking area.

  • Performs visual inspection of transport vehicles. External inspection only.

  • Security personnel demonstrates professional behavior, are efficient, friendly, polite, helpful and informative.

  • Takes necessary precautions to protect workers and property

  • Monitors critical alarms and systems

  • Emergency Equip. Inventory

  • All badging equipment is maintained and is proper working order?

  • Are keys and pass cards assigned to Security personnel routinely inspected to ensure their operation and availability?

  • Are all site patrols (tours) documented and maintained for review?

  • Are all security incident report completed as required and electronically forwarded to client?

  • Are all site sign in logs maintained and up to date?

Landscape Maintenance

Grounds

  • Turf Areas well maintained to a specific and uniform height Primary turf will be maintained at a height no shorter than 3” and shall not be taller than 6” in height.

  • Weed/Pest Control Program

  • Are SDS Sheets up to date and chemicals approved to be used on site?

  • Are shrubs trimmed and shaped properly?

  • Are trees trimmed to ensure "line of site" visability?

  • Are fence lines free of vines and weed intrusion?

  • Do mowers, weed eaters, edgers and other equipment have factory installed guards in place?

  • Is building perimeter being maintained foliage free? (2-3 feet)

  • Fertilization Program maintained.

  • Trees/Shrubs/Bed Management. All ornamental beds and tree aprons will be maintained to near 0% weed free. All tree aprons will be mulched on an annual basis. All plantings will be cut back and have leaves removed for winter lay up.

  • Mulching/pre-em herbicide program. Site will be presented with report indicating what type and amount of product was used and adherence to application schedule.

  • Watering Program - Only to be implemented during extreme weather conditions to protect sensitive plants. Sensitive planting will not display signs dues to lack of hydration.

  • Is smoking area free of liter/cigarette butts?

  • Exterior Appearance/Condition

  • Trash receptacles are clean and functional

Grounds Equipment

  • Turf equipment is clean and free of clipping build up. This measure applied if site equipment is utilized operator will clean equipment after each use to ensure mower deck is free of clipping build up. Operator will complete inspection report after turf maintenance activity. DTZ site management to routinely audit and report.

  • Equipment PM Program - PMs assigned to turf equipment issued and adhere to compliance standard of 95%.

  • Shop Area Clean - Space will adhere to standard organization methodology (5S). Inspection report to indicate noncompliance.

  • Equipment Storage - Space will adhere to standard organization methodology (5S). Inspection report to indicate noncompliance.

Management Control

  • Grounds Management Plan - Plan is developed to include tasks and schedule and updated seasonally.

  • Grounds Inspection Plan - Plan is developed to include tasks and schedule and updated seasonally.

  • Grounds Employee Training - Personnel are required to adhere to client nd industry safety protocols

Roads and Walkways

Roads and Walkways

  • Are parking lot lights working properly?

  • Are flags out, in good shape and match the proper pole?

  • No debris is accumulating in corners.

  • Is smoking area free of litter/cigarette butts?

  • Are sidewalks free of danger? (slips, trips and falls)

  • Are signs visible and in good condition?

  • Are lots and curbs painted and stripes visible?

  • Are all flat surface areas (parking areas, sidewalks, macadam) free of potholes and/or curb damage?

  • Parking lot lighting is adequate and well maintained.

Pest Control

Pest Control

  • Pest control systems are in place to prevent, control and monitor pest activity.  <br>Local pest control system includes the following:<br>- A documented control procedure.<br>- A plan of the site showing the locations of all pest control devices.  These types devices are specified, located and installed in an effective manner.<br>- Data on the use and operation of pesticides and control devices. Report to indicate if and what ype of pesticides were applied if any.<br>- Details of the inspection and maintenance of all control devices. Inspection report to indicate all traps were visit by pest control technician.<br>- Review of inspection data highlighting the risk areas of infestation.<br>- Recommendations for facility improvements to minimize infestation risks and prevent repeat infestation.<br>- Timetable or plan for inspection and treatment.  Inspections are documented to determine potential high-risk areas for proper follow-up<br>Local pest control system includes the following:<br>- A documented control procedure.<br>- A plan of the site showing the locations of all pest control devices.  These types devices are specified, located and installed in an effective manner.<br>- Data on the use and operation of pesticides and control devices. Report to indicate if and what ype of pesticides were applied if any.<br>- Details of the inspection and maintenance of all control devices. Inspection report to indicate all traps were visit by pest control technician.<br>- Review of inspection data highlighting the risk areas of infestation.<br>- Recommendations for facility improvements to minimize infestation risks and prevent repeat infestation.<br>- Timetable or plan for inspection and treatment.  Inspections are documented to determine potential high-risk areas for proper follow-up.

  • Are SDS Sheets up to date and chemicals approved to be used on site<br>Local pest control system includes the following:<br>- A documented control procedure.<br>- A plan of the site showing the locations of all pest control devices.  These types devices are specified, located and installed in an effective manner.<br>- Data on the use and operation of pesticides and control devices. Report to indicate if and what ype of pesticides were applied if any.<br>- Details of the inspection and maintenance of all control devices. Inspection report to indicate all traps were visit by pest control technician.<br>- Review of inspection data highlighting the risk areas of infestation.<br>- Recommendations for facility improvements to minimize infestation risks and prevent repeat infestation.<br>- Timetable or plan for inspection and treatment.  Inspections are documented to determine potential high-risk areas for proper follow-up.

  • Pest Control reports include what was found and what actions were taken.  DTZ ensures that action is taken on all recommendations and actions implemented are documented.<br>Local pest control system includes the following:<br>- A documented control procedure.<br>- A plan of the site showing the locations of all pest control devices.  These types devices are specified, located and installed in an effective manner.<br>- Data on the use and operation of pesticides and control devices. Report to indicate if and what ype of pesticides were applied if any.<br>- Details of the inspection and maintenance of all control devices. Inspection report to indicate all traps were visit by pest control technician.<br>- Review of inspection data highlighting the risk areas of infestation.<br>- Recommendations for facility improvements to minimize infestation risks and prevent repeat infestation.<br>- Timetable or plan for inspection and treatment.  Inspections are documented to determine potential high-risk areas for proper follow-up.

  • The storage, consumption and disposal of food is managed to minimize the potential for contamination of product and attracting of pests.

  • Pest control devices are used in a way that do not attract pests into the facility.

  • All pesticides have regulatory approval for their intended use and method of application.  Preventive measures are employed to prevent contamination of products.  Exterior doors (including dock doors) are not left open unless they are protected by effective insect/pest control devices (such as screens or other methods proven to provide a barrier to insect/pest entry).

  • Incoming and outgoing trucks and incoming materials are inspected to be sure they are free of pests.  If pests are found, the truck is rejected or delivery is refused.

  • The UV bulbs in insect traps are replaced at least annually, preferably at the beginning of the insect season.

  • Pest control devices are protected from damage.  They are inspected regularly to determine the types of pests being caught and to ensure they still work.

  • - Walls, roofs and ceilings are kept clean and free from leaks and chipped or peeling paint. 

  • - A perimeter around the buildings is kept free of vegetation to discourage the presence of pests (excluding appropriately designed office areas). 

  • - Grounds and roadways are properly maintained to prevent standing water. 

  • - Cracks/crevices/penetrations are sealed.

Site Mail Services

Site Mail Services

  • Was the mail picked up and delivered per established schedule.

  • Was all undeliverable mail investigated and resolved

  • Was mail delivered to the local post office per established schedule

  • Assisted and performed special mailings as requested by client?

Archive Management (Label, Document Destruction)

  • Schedule Compliance Target 100%

Water Systems

  • % Work Orders Completed On-Time by Priority Target 90%

HVAC Systems

Compliance with Environmental Standards Target 99.9%

  • Compliance with Environmental Standards Target 99.9%

% Work Orders Completed On-Time by Priority Target 90%

  • % Work Orders Completed On-Time by Priority Target 90%

Interior / Exterior Non-Mechanical Maintenance

Interior / Exterior Non-Mechanical Maintenance

  • % Work Orders Completed On-Time by Priority Target 90%

  • Carpentry - Repair – Major Fabrication, wall repairs, etc.<br>

  • Carpet - Repair – Minor Repairs and or replacement of floor coverings damaged or new installations.<br>

  • Ceiling Tile – Repair/Replacement Repairs and or replacement of ceiling tiles damaged stained or new installations.<br>

  • Caulking - Repair – Minor Seal cracks in walls, partitions, etc.<br>

  • Door Repairs - Minor Repair passage doors to ensure proper entering and egress. <br>

  • Floor Tile Installations Repairs and or replacement of floor coverings damaged or new installations<br>

  • Floor Coatings Applications Installation of floor coating systems in manufacturing areas. <br>

  • Furniture Repairs Repairs to existing office furniture wood panels, handles, locking mechanisms, etc. <br>

  • Furniture Installations Installations of office occupancy systems,<br>

  • Furniture/Appliance Moving – Minor Relocate furnishings due to churn.<br>

  • Glazing - Minor Window repairs<br>

  • Installations - Fixtures, Wall Hangings, Art Work, etc. Proper installation of white boards, pictures, plaques, restroom handrails, dispensers, etc.<br>

  • Lighting - Re-lamping Replacement of burnt out lamps <br>

  • Locksmithing - Locks - Repair – Minor Installation of door locksets and hardware and rekeying.<br>

  • Masonry - Repair – Minor Brick repointing, flat surface repairs.<br>

  • Personnel Moving and Relocations - Box Relocating office content.<br>

  • Painting/Refinishing Wall, floor refinishing.<br>

  • Plumbing/Stoppages/Installations – Minor Clear restroom fixture/drains stoppages.<br>

  • Roof Inspections Routine inspections of roofing surfaces and flashing to identify any potential areas of concern.<br>

  • Roof Repairs – Minor Spot repairs to minimize damage, installation of roof coating materials. <br>

  • Signage – Repairs and Installations Interior and exterior signage<br>

  • Wall Covering Repairs Installation or repairs to vinyl wall surfaces. <br>

Building Automation

  • Customer Environmental Calls (Hot / Cold / Airflow) Target 90%

Security Systems

  • % Security System Downtime Caused by Breakdowns Target 99.9%

Vertical Transportation, Docks, Cranes, and Doors

% Equipment Downtime Caused by Breakdowns Target 90%

  • % Equipment Downtime Caused by Breakdowns Target 90%

% Work Orders Completed On-Time by Priority Target 90%

  • % Work Orders Completed On-Time by Priority Target 90%

Metrology and Calibration Services

  • Schedule Compliance Target 100%

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