Information

  • Retail Account Name

  • Conducted on

  • Prepared by

  • Account Manager

  • Location

PRIME

  • Are you surveying a sales call with an AM or retail execution without an AM?

  • P - Prepared<br>Does the Account Manager have the sales planner and tools ready?

  • R - Research<br>Did the Account Manager check all code dates?

  • I - Improve Condistions<br>Did the Account Manager do everything at the Account without asking (POS, Rotate, etc...)

  • M - Make the Sale<br>

  • Enter the Sales Objective

  • Opening
    The Account Manager demonstrated the following during the sales call:

  • Reaffirmed the relationship

  • Got customer involved/Asked questions

  • Summarized the situation and used IBS (initial benefit statement)

  • Proposal
    The Account Manager demonstrated the following during the sales call:

  • Features of Product/Program

  • Benefits of Product/Program<br>Why does the retailer care?

  • Evidence of Product/Program<br>Use visual aids (RBG Mobile, IRI, etc...)

  • Close
    The Account Manager demonstrated the following during the sales call:

  • Did the AM ask for the sale?

  • Got Commitment

  • Secured price and positioning

  • Execution <br>Did the Account Manager take notes during the call to help him remember what was agreed upon?<br>

  • Other - check all that apply during this sales call

Space Management / Merchandising

  • Is this an On Premise or Off Premise account?

  • Space Management

  • Is cooler set by a schematic?

  • Cooler set in price flow?

  • Is the back room organized?

  • Merchandising

  • Zone 1<br>First Impact Area

  • Zone 2<br>Entire store, not including the cooler

  • Zone 3<br>Cooler including pricing, stickers, etc...

  • Are all suppliers represented with POS?

  • Is all POS current

  • Segment opportunities

  • Displays

  • Do the displays meet supplier standards?

  • Does CBY displays outnumber the competition?

  • Miller/Coors Display?

  • Crown Display?

  • HUSA Display?

  • Craft Display?

  • Are all Ad Features on display?

  • # of Ads:

  • # of ad displays

  • Segment Opportunity

  • Pricing

  • Are all price tags/sales sheets up?

  • Is pricing competitive across all segments?

  • Is all POS current

  • Zone 1<br>First Impact Area

  • Zone 2<br>Table top, bathroom, dining area

  • Zone 3<br>Features and Promotions

  • Do we represent a minimum of 50% of the draft lines?

  • Is the account in a territory where the full footprint of products are sold?

  • Core Package Distribution in Account

  • Core Draft Priorities Distribution in Account

  • Core Craft Draft/Package Distribution in Account

  • Core Package Distribution in Account

  • Core Draft Priorities Distribution in Account

  • Core Craft Draft/Package Distribution in Account

  • Are the draft priorities executed?

  • Do we have all craft distribution?

  • Segment opportunities?

Pricing / Product Quality

  • Product Quality

  • Out of Code Product

  • Good Rotation

  • Out of Stocks

Customer Relationship / Follow Up

  • Customer Relationship Section
    Please rate the following engagement points from Chesbay on a scale from 1 to 5 (1 worst and 5 best) compared against all companies the retailer interacts with on a regular basis.

  • Is this an On Premise or Off Premise Account?

  • Please rank our Account Managers.

  • If applicable, please rank our Inside Sales Representatives.

  • Please rank our Delivery Driver

  • Please rank our Draft Tech

  • Please rank your overall experience with Chesbay

  • Please rank our Account Managers.

  • Please rank our Delivery Driver

  • Please rank your overall experience with Chesbay

  • Enter Comments and Follow Up

  • Sales Manager Signature

  • Account Manager Signature

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