CCA Equipment Service In-Field Audit Form V1.0

• Coca-Cola Equipment Service
  Field Service In-Field Technician Audit

• Technician Name

• Team leader name

• State

• * All audits must be completed within 2 weeks of technician visit to an outlet.
  * All yes answers receive one point.
  * A total of 10 scores must be given at each outlet.
  * One in-field audit to be completed per trimester per technician in conjunction with coaching guide.
  

• Conducted on

  Date

Outlet Information

• Outlet Name

• Equipment Number

• Job Number

Generic Equipment Checks

• Equipment Model Type

• Is the equipment test and tag correctly within date?

  Yes

  No

  N/A

• Is the electrical power supply cord in good condition and anchored securely ?<br>Is the equipment level?

  Yes

  No

  N/A

• Is the drain and condensate tray clean and in good working condition?<br>

  Yes

  No

  N/A

• Has the unit been repaired to the correct standards and quality workmanship been displayed?

  Yes

  No

  N/A

• Did the technician leave the equipment including peripherals and site in a clean and tidy condition?

  Yes

  No

  N/A

• Has the service history card been fitted and completed?

  Yes

  No

  N/A

• Is the product dispensing as expected?

  Yes

  No

  N/A

• Are all lights working?

  Yes

  No

  N/A

Equipment Specific Checks

• Merchandiser

• Have the door/s been tensioned correctly?<br>Is the night curtain operating correctly?

  Yes

  No

  N/A

• Is the light box header working and in good condition?

  Yes

  No

  N/A

• Vender

• Does the vender have the correct set up installed (i.e shims,back space settings) for each product?

  Yes

  No

  N/A

• Are the correct vend prices and CCA contact number displayed on the vender?

  Yes

  No

  N/A

• Fountain

• Are all the pumps,pump covers,agitator/s and fan motors in good working condition?

  Yes

  No

  N/A

• Are the CO2 gas and water pressure regulators set at the correct operating pressure for the application?<br>Has periodic maintenance been carried out on the CO2 gas regulator board?

  Yes

  No

  N/A

• Coffee

• Are the seals,showers and grinder blades intact and in good condition?

  Yes

  No

  N/A

• Are the boiler and dynamic water pressures set for optimal performance?

  Yes

  No

  N/A

Sign Off

• Scores
  6-10 Meeting all competencies and expectation
  3-6 Meeting most competencies,specific coaching required
  0-3 Performance below expectations.Significant coaching/SMART action plan required

• Auditors comments

• Add signature

  Sign

• Review date

• Select date

  Date