Audit

INSPECTION DETAILS

CARRIED OUT BY

TITLE

ELEVATOR

Are cabin doors clean?

Is the cabin interior clean?

The area is free from any unpleasant odours?

ELEVATOR FOYER

Is the area clear of marks and dust?

Has the area been mopped/vacuumed?

STAIRWELLS/HARD SURFACES

Are the walls and vertical surfaces free from marks, scuffs and dust?

Has the area been mopped/vacuumed?

Are there any cobwebs?

MANGER'S CARPARK - IF APPLICABLE

Have oil stains been removed?

Has the floored been cleared of leaves and debris?

MEETING ROOMS

Are bins being emptied?

Have the tables been cleaned?

Has the area been mopped/vacuumed?

Are there any cobwebs?

MAIN FOYER

Are bins being emptied?

Is the leather furniture free from marks and scuffs?

Has the area been mopped/vacuumed?

Are there any cobwebs?

OFFICE AREAS

Are all horizontal and vertical surfaces including glass clear of marks, fingerprints and dust?

Are bins being emptied?

Has the area been mopped/vacuumed?

Are there any cobwebs?

BREAKOUT AREAS, KITCHENS AND LUNCHROOMS

Are regular bins and recycle bins being emptied?

Has the area been mopped/vacuumed?

Are there any cobwebs?

TOILETS

Are bins being emptied?

Have soap and hand towels been replenished?

Has the area been mopped/vacuumed?

Are there any cobwebs?

KEY PERFORMANCE INDICATORS

KPI 1 - Management and Supervision

Contractor complies with Principal direction within the directed timeframe.

KPI 2 - Service Delivery - General

Services are carried out in accordance with the cleaning outcomes detailed in Schedule 1 of the cleaning contract, as well as any additional service requests.

KPI 3 - Service Delivery - Site

Services for each site are carried out in accordance with the requirements of the Schedule for the relevant site.

KPI 4 - OH & S

Contractor ensures that there are no potential OH&S incidents in relation to the services. All OH&S incidents are reported to the Principal.

KPI 5 - Administration

Contractor produces and maintains accurate log books, job cards, service completion reports, invoices and other reports and documentation.

KPI 6 - Customer Satisfaction

There are no reported incidents of customer dissatisfaction. All requests in Site Communications books are satisfactorily addressed.

KPI 7 - Environmental

Contractor has not caused any breaches of environmental laws.

KPI 8 - Improvements

Number of recommendations and area improvements (to improve overall standard of cleanliness and improve customer satisfaction). Identification of cost saving measures for both parties.

KPI 9 - Periodical Services

All periodical services delivered in accordance with the planned timings.

KPI 10 - Reporting and Meetings

Regular cleaning reports are delivered in accordance with the required timings and meetings between the Principal and the Contractor are held as requested by the Principal.

4. AREA SPECIFIC REQUIREMENTS

Specific Requirement 1

Add any specific requirement unique to the area that is being inspected. (included due date)

Specific Requirement 2

Add any specific requirement unique to the area that is being inspected. (included due date)

Specific Requirement 3

Add any specific requirement unique to the area that is being inspected. (included due date)

5. SUMMARY
The above Safety Inspection was conducted:

The Cleaning Audit results have been reviewed and actions required will be implemented.

Program Leader's Signature
Manager's Signature
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.