Information
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Site Details
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Prepared by
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Conducted on
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Location
INSPECTION DETAILS
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CARRIED OUT BY
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TITLE
ELEVATOR
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Are cabin doors clean?
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Is the cabin interior clean?
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The area is free from any unpleasant odours?
ELEVATOR FOYER
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Is the area clear of marks and dust?
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Has the area been mopped/vacuumed?
STAIRWELLS/HARD SURFACES
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Are the walls and vertical surfaces free from marks, scuffs and dust?
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Has the area been mopped/vacuumed?
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Are there any cobwebs?
MANGER'S CARPARK - IF APPLICABLE
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Have oil stains been removed?
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Has the floored been cleared of leaves and debris?
MEETING ROOMS
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Are bins being emptied?
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Have the tables been cleaned?
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Has the area been mopped/vacuumed?
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Are there any cobwebs?
MAIN FOYER
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Are bins being emptied?
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Is the leather furniture free from marks and scuffs?
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Has the area been mopped/vacuumed?
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Are there any cobwebs?
OFFICE AREAS
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Are all horizontal and vertical surfaces including glass clear of marks, fingerprints and dust?
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Are bins being emptied?
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Has the area been mopped/vacuumed?
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Are there any cobwebs?
BREAKOUT AREAS, KITCHENS AND LUNCHROOMS
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Are regular bins and recycle bins being emptied?
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Has the area been mopped/vacuumed?
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Are there any cobwebs?
TOILETS
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Are bins being emptied?
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Have soap and hand towels been replenished?
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Has the area been mopped/vacuumed?
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Are there any cobwebs?
KEY PERFORMANCE INDICATORS
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KPI 1 - Management and Supervision
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Contractor complies with Principal direction within the directed timeframe.
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KPI 2 - Service Delivery - General
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Services are carried out in accordance with the cleaning outcomes detailed in Schedule 1 of the cleaning contract, as well as any additional service requests.
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KPI 3 - Service Delivery - Site
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Services for each site are carried out in accordance with the requirements of the Schedule for the relevant site.
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KPI 4 - OH & S
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Contractor ensures that there are no potential OH&S incidents in relation to the services. All OH&S incidents are reported to the Principal.
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KPI 5 - Administration
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Contractor produces and maintains accurate log books, job cards, service completion reports, invoices and other reports and documentation.
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KPI 6 - Customer Satisfaction
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There are no reported incidents of customer dissatisfaction. All requests in Site Communications books are satisfactorily addressed.
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KPI 7 - Environmental
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Contractor has not caused any breaches of environmental laws.
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KPI 8 - Improvements
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Number of recommendations and area improvements (to improve overall standard of cleanliness and improve customer satisfaction). Identification of cost saving measures for both parties.
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KPI 9 - Periodical Services
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All periodical services delivered in accordance with the planned timings.
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KPI 10 - Reporting and Meetings
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Regular cleaning reports are delivered in accordance with the required timings and meetings between the Principal and the Contractor are held as requested by the Principal.
4. AREA SPECIFIC REQUIREMENTS
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Specific Requirement 1
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Add any specific requirement unique to the area that is being inspected. (included due date)
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Specific Requirement 2
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Add any specific requirement unique to the area that is being inspected. (included due date)
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Specific Requirement 3
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Add any specific requirement unique to the area that is being inspected. (included due date)
5. SUMMARY
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The above Safety Inspection was conducted:
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The Cleaning Audit results have been reviewed and actions required will be implemented.
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Program Leader's Signature
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Manager's Signature
