Have you shown how to use company mobile telephone?
Provided office contact number and assistant property managers details
Have you provided all access codes and/or keys?
If cannot be done today arrange a time, place and date for collection
Have you given a full explanation regarding tenants or leaseholders requesting fobs or access information?
Eg Contact office
Payment to be made etc
How to re programme fobs
Have you provided all information in regards to bin collection times, days and location of bin stores?
Have you provided your full cleaning schedule?
Location of cleaning products
Explained cleaning which is required daily, weekly etc
Externals as well as internals
All meter locations shown and method of delivery given eg slips or mobile phone
Have you Fully explained procedure of reporting any issues or maintenance issues into UB office to the relevant assistant site manager?
Full explanation given on testing fire panel (if requested)
Location of stopcocks shown in case of leaks