1.1- Are the Operatives in full PPE uniform presenting a smart and professional image at all times ?
1.2 - Is the Operatives time keeping and attendance of an acceptable standard ?
1.3 - Do the Operatives have a good, 'Yes can do' type attitude and approach to the role - detail any issues or concerns raised with the operatives attitude ?
1.4 - Do the Operatives demonstrate good interaction and communication skills- colleagues, centre management, tenants, the public etc ?
1.5 - Is the Operatives performance to the required standard - any issues or concerns raised concerning their performance ?
1.6 - Have all Operatives been fully site trained?
1.7- Are the Operatives fully aware of the centres emergency plans - fire, bomb threats, flooding etc ?
2.1 - Scenario one - Was the response of the required standard
2.2 - Scenario Two - was the response of the required standard
3.1 - Are all the Operatives fully aware of the current daily routines / specifications in place ?
3.2 - Are the Operatives trained to use all equipment - evidence required
3.3 - Is the cleaner fully trained in COSHH
3.4 - Have all Operatives been trained to LCA 7139 cleaning standard ?
3.5 - Can the Operatives explain how they go about cleaning certain areas - test their knowledge and approach
3.6 - Inspect the areas last cleaned by the operative - is it to a good standard ?
3.7 - Are the Operatives aware of what to do when dealing with a spillage - actions required as well as how it's reported ?
4.1 - Are there any other outstanding issues or concerns not already discussed ?
4.2 - Do the Operatives have any issues or concerns to discuss ?
4.3 - Are there any additional actions, targets or objectives set for the Operatives based upon this assessment - detail below, I.e. Is there a requirement for refresher training, if so record proposed actions: