Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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QA Inspection Report - what score was achieved? (Use the lowest score submitted)
- 1%
- 2%
- 3%
- 4%
- 5%
- 6%
- 7%
- 8%
- 9%
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- 64%
- 65%
- 66%
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- 71%
- 72%
- 73%
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- 76%
- 77%
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- 79%
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- 82%
- 83%
- 84%
- 85%
- 86%
- 87%
- 88%
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- 100%
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Was the QA score above 85%?
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Were all Consumables and Equipment Orders placed with at least 1 weeks' notice?
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What the Communication Diary used appropriately on site?
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Is the cleaning room / trolley / bucket / equipment transport tidy and clean?
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Are the cleaning cloths clean and appropriately colour coded (not cross-contaminated)?
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Is the cleaner exceptionally presented (including uniform, shoes, hair, makeup)?
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Are the chemicals being diluted, used and labelled correctly?
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Is the cleaner using safe work practices?
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Has the cleaner received any unprovoked compliments and NOT received any unprovoked complaints?
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Did Cleanworks retain all contracts that this cleaner was assigned to? i.e., there was no unacceptable behaviour or performance issues that led to client termination
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Did the cleaner adhere to the Cleanworks Code of Conduct? i.e., no written warnings were issued
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Did the cleaner reply to all emails and phone calls on the same day?
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Has the cleaner submitted current test n tag details for all electrical equipment every 6 months?
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Has the cleaner demonstrated exceptional team effort and helpfulness?
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Did the cleaner identify a periodical or additional service that the client proceeded with?
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Did the cleaner refer a new team member who stayed with Cleanworks for at least 3 months?
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Has the cleaner assisted Cleanworks Management with a Special Request?
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Did the cleaner report an incident or near miss using the Cleanworks Incident Report Form within 24 hours?
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Did the cleaner report a hazard using the Cleanworks Hazard Report Form within 24 hours?
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How many shifts did the cleaner cover without receiving a complaint?
- 0 Shifts
- 1 Shift
- 2 Shifts
- 3 Shifts
- 4 Shifts
- 5 Shifts
- 6 Shifts
- 7 Shifts
- 8 Shifts
- 9 Shifts
- 10 Shifts
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Did the cleaner submit a current corporate headshot for the Cleanworks Wall of Fame and the Team Member Introduction Form (1 new photo per quarter)? (Must be wearing uniform)
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Did the cleaner provide all compliance documentation on time and in date?
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Did the cleaner attend the Cleanworks office based training session (1 per quarter)?
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Did the cleaner submit their Timesheets / Job Sheets / Invoices on time and accurately?
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Did the cleaner receive any positive feedback from the client (via inspection or phone call)?
