• QA Inspection Report - what score was achieved? (Use the lowest score submitted)

  • Was the QA score above 85%?

  • Were all Consumables and Equipment Orders placed with at least 1 weeks' notice?

  • What the Communication Diary used appropriately on site?

  • Is the cleaning room / trolley / bucket / equipment transport tidy and clean?

  • Are the cleaning cloths clean and appropriately colour coded (not cross-contaminated)?

  • Is the cleaner exceptionally presented (including uniform, shoes, hair, makeup)?

  • Are the chemicals being diluted, used and labelled correctly?

  • Is the cleaner using safe work practices?

  • Has the cleaner received any unprovoked compliments and NOT received any unprovoked complaints?

  • Did Cleanworks retain all contracts that this cleaner was assigned to? i.e., there was no unacceptable behaviour or performance issues that led to client termination

  • Did the cleaner adhere to the Cleanworks Code of Conduct? i.e., no written warnings were issued

  • Did the cleaner reply to all emails and phone calls on the same day?

  • Has the cleaner submitted current test n tag details for all electrical equipment every 6 months?

  • Has the cleaner demonstrated exceptional team effort and helpfulness?

  • Did the cleaner identify a periodical or additional service that the client proceeded with?

  • Did the cleaner refer a new team member who stayed with Cleanworks for at least 3 months?

  • Has the cleaner assisted Cleanworks Management with a Special Request?

  • Did the cleaner report an incident or near miss using the Cleanworks Incident Report Form within 24 hours?

  • Did the cleaner report a hazard using the Cleanworks Hazard Report Form within 24 hours?

  • How many shifts did the cleaner cover without receiving a complaint?

  • Did the cleaner submit a current corporate headshot for the Cleanworks Wall of Fame and the Team Member Introduction Form (1 new photo per quarter)? (Must be wearing uniform)

  • Did the cleaner provide all compliance documentation on time and in date?

  • Did the cleaner attend the Cleanworks office based training session (1 per quarter)?

  • Did the cleaner submit their Timesheets / Job Sheets / Invoices on time and accurately?

  • Did the cleaner receive any positive feedback from the client (via inspection or phone call)?

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