Audit

Entry/Foyer/Reception

Entrance glass - including frame and hardware on both sides

Reception desk - front (customer facing) all surfaces visible to customers free from dust and marks

Reception desk - back (reception side) - desk and computer equipment free from dust and marks

Floors - vacuuming including the edges and corners

Floors - mopping including the edges and corners

Skirting boards - dusted and wet wiped

Windows - spot cleaned

Window sills, frames and ledges - dust free (including full height window ledges and window tracks)

Doors - including glass, door frame, hardware, top of door, air vents and behind door

Power points and light switches - free from dust and marks

Walls - spot cleaned

Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

All other furniture - free from dust, dirt and marks

Cobwebs - removed from corners (high and low) and under/around furniture and fittings

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Offices, meeting and boardrooms, and common areas

Doors - including glass, door frame, hardware, top of door, air vents and behind door

Power points and light switches - free from dust and marks

General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)

Desks - free from dust and marks (where clear) including the back of desks, under keyboard and mouse

Computer/printer equipment - top, back, sides and bases free from dust, keyboard wiped and tipped upside down to remove debris

Phones - free from dust and marks; buttons, receiver and cradle disinfected and wiped over

Floors - vacuuming

Floors - mopping including the edges and corners

Skirting boards - dusted and wet wiped

Windows - spot cleaned

Window sills, frames and ledges - dust free (including full height window ledges and window tracks)

Walls - spot cleaned

Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

Cobwebs - removed from corners (high and low) and under/around furniture and fittings

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Kitchens/staff rooms

Doors - including glass, door frame, hardware, top of door, air vents and behind door

Power points and light switches - free from dust and marks

Cupboard/drawer fronts and handles - spot cleaned, particularly around handles

Dishwasher - external surfaces wiped over, streak free

Dishwasher/Dishes - washed and put away (if applicable)

Splashback - visibly wiped over each clean to remove marks and stains, grout cleaned

Sink/drain/tap spout/tap handle- scrubbed, free from build up and food stains

Kitchen bench tops - visibly clean including under small appliances, canisters and other easy to remove items

Small appliances - wiped over externally

Hand towel dispenser - adequately stocked and cleaned, free from dust and marks on, under and around dispenser

Soap dispensers - adequately stocked and cleaned, free from dust and marks on, under and around dispenser

Microwave - external surfaces

Microwave - internal surfaces including inner roof and door

Fridge - external surfaces spot cleaned (especially around handles), top free from dust

Fridge - internal (if applicable)

General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)

Furniture - wiped over, free of dust and marks

Walls - spot cleaned from dirty hand prints, coffee spills etc

Windows - spot cleaned

Window sills, frames and ledges - dust free (including full height window ledges and window tracks)

Floors - vacuuming

Floors - mopping including under accessible areas and in corners

Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

Cobwebs - removed from corners (high and low) and under/around furniture and fittings

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Toilets

Doors/cubicle walls - including door frame, hardware, top of door, door vents and behind door

Sanitary bins (Cleanworks supplied only) - evidently serviced as per contract schedule, flap clean, external surfaces clean and free of dust, marks and odour

Toilet paper dispensers - adequately stocked and cleaned, free of dust and marks on, under and around dispenser

Toilet - clean, scrubbed & free from build up around hinges & base

Urinal internal & external surfaces - clean, scrubbed and free from drip marks

Floors - vacuuming in accessible edges/corners

Floors - mopping including accessible edges/corners

Skirting boards - wet wiped and dust free

Mirrors - polished and free from dust, marks and streaks

Basin splashback - visibly clean and free of dust, marks and build up, grout scrubbed

Basin - internal/external surfaces, taps, drain and plug - visibly clean and free of soap scum residue, calcium/lime, plug removed and cleaned

Benches - wiped over and free of dust and dirt

Soap dispensers - adequately stocked and cleaned, free of dust and marks on, under and around dispenser

Hand towel dispenser - adequately stocked and cleaned, free of dust and marks on, under and around dispenser

Hand dryer - free of dust and marks on, under and around hand dryer

Air vents - dust and build up free, vacuumed

Showers - walls, floors and fixtures scrubbed to remove soap scum, calcium/lime, build up and dirt

Lockers - fronts spot cleaned, tops free from dust

Odours - not present/air fresheners operational (if provided by Cleanworks)

Power points and light switches - free from dust and marks

Windows - spot cleaned

Window sills, frames and ledges dusted and wet wiped (as required)

Walls - spot cleaned

Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

Cobwebs - removed from corners (high and low) and under/around furniture and fittings

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Exterior areas

Doors - including glass, door frame, hardware, top of door, air vents and behind door

Floors - vacuuming

Floors - mopping/spot mopping (as required)

Balustrades/rails - free of dust, dirt and droppings

Walls - spot cleaned

General surfaces (including other furniture) - free from dust and marks (all horizontal surfaces to 2m high)

Bins - emptied and bin liners changed if required, bin spot cleaned, floor underneath and wall behind bin clean

Cobwebs - removed from corners (high and low) and under/around furniture and fittings

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Professionalism

Communication diary - being used appropriately and professionally

Communication - cleaner communicating professionally with client and Cleanworks management

Cleaning specifications - being met consistently

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Health and safety

Cleaners room/trolley- tidy, organised, clean (including sink)

Equipment - clean, well maintained, chemicals diluted correctly

Test and tag - all electrical items in date

Uniform and PPE - cleaner dressed professionally with clean, well maintained clothing, shoes, socks and appropriate PPE

Site inductions - all staff inducted as per site requirements

Hazard prevention and reporting - hazards prevented where possible and reported to Cleanworks if they occur

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Security

Locking and alarms - all doors locked and alarms set properly

Other - please detail anything not covered above

Comments - please provide any compliments and constructive criticism here

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.