Makita Powertools Philippines

  • Site conducted

  • Company Name

  • Contact Person

  • Designation / Title

  • Address
  • Primary Telephone Number

  • Business Mobile numbers

  • Email Address

Questionnaire

  • Please choose which type of client you would like to visit today?

  • Please state the account status with CLK?

  • Account status with CLK?

  • Account status with CLK?

  • Who is their supplier? Please specify the name of their sub-dealers. Please write as many as possible.

  • Please choose one major brand displayed inside their shop.

  • How does the Makita display look and our competitor? Take clear pictures

  • Makita (%)

  • Bosch (%)

  • Dewalt (%)

  • Milwaukee (%)

  • Hilti

  • Stihl

  • Chinese brand (%)

  • Chinese brands?

  • Do they sell OPE products?

  • Which Outdoor Power Equipment (OPE) are they selling?

  • What are the brands and models?

  • What is the average sales for total and fast moving product? MONTHLY

  • Do they sell vacuum cleaners?

  • What type of vacuum cleaners they are selling?

  • What are the brands and models?

  • Do they sell cordless powertools?

  • What are the brands and models?

  • What is the average sales for total and fast moving products? Monthly

  • What is the sales ratio?

  • Powertools

  • Generators

  • Hardware Products

  • What is the average monthly sales?

  • Powertools

  • Generators

  • Hardware Products

  • Does this store have sales agents? Or promodisers?

  • How many and who do they visit?

  • What brand do they carry?

  • Do they need sales promodiser?

  • Is Makita products well displayed and organized

  • Is there a Makita signage outside the Store?

  • Do we have catalogue inside the store?

  • How do they feel about our ordering system?

  • Why is the ordering system poor and what are customers recomendation?

  • What do you like most on the ordering system?

  • Why is the ordering system fair and what are customers recomendation?

  • Delivery?

  • Why is the delivery process poor and what are customers recomendation?

  • Why is the delivery process good and what made them happy?

  • Why is the delivery process fair and what are customers recomendation?

  • Is the client looking for specific items?

  • What is the specific item being requested?

  • How often does the sales specialists visit the store?

  • Is there any hardware shop, depot stores in the area?

  • Can you give us the name?

  • Send photo

  • How can we improve our service to your shop to increase our sales? What are the suggestion?

Modern Channel

  • Absenteeism/tardiness

  • No excessive tardiness/absenteeism in previous 5 weeks

  • Showed up on time

  • Merchandising

  • Fast moving items are in stock

  • Makita products are well displayed and appealing

  • Price tag is correct and displayed properly

  • Other

  • Updated sales report

  • Updated inventory report

  • Price comparison

  • Summary of report

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