CMO List Picking (AWMS) - Rev A

Personnel Section

• Facility Name:

• Associate Name:

• Employee Status:

  Full Time

  New Hire

  Temp

• ID Number:

• Conducted by:

• Document No.

Reason for Observation

• New Employee

• New Job Assignment

• Job Performance Review

• Other (Describe)

• Other reason for observation

Method Grades

• Not Applicable (N/A)
  Below (B) = somewhat clumsy, fumbles, hesitations (loses time)
  Meet (M) = steady, proficient, average (neither gains or loses time)
  Exceed (E) = safely reduces motion, quick, smooth (gains time)

• Observed Activity:

  List Pick

  DSD Pick

  Pallet Pick

• Start Time:

  Date

Method Steps

• 1. Confirms assignment on the VMU without undue delay and fills out shipping label accurately.

  B

  M

  E

  N/A

• 2. Operator selects efficient picking order and start location.

  B

  M

  E

  N/A

• 3. Travels to empty pallet area to obtain correct platform type using a direct route (if required by pick).

  B

  M

  E

  N/A

• 4. Travels to selected pick location in most direct route possible.

  B

  M

  E

  N/A

• 5. Operator scans to verify product lot and location are correct before picking cases.

  B

  M

  E

  N/A

• 6. If picking all remaining cases, operator obtains full pallet (proceed to step 15).

  B

  M

  E

  N/A

• 7. If required to pull pallet from ground or air location, operator sets down customer pallet near pick location.

  B

  M

  E

  N/A

• 8. Repositions pick location pallet as required to gain access to all cases.

  B

  M

  E

  N/A

• 9. Parks lift next to customer pallet to reduce walking distance and motion.

  B

  M

  E

  N/A

• 10. Cut and remove plastic wrap as necessary to start pick.

  B

  M

  E

  N/A

• 11. Places cases upright on customer pallet, minimizing touches and excess movement.

  B

  M

  E

  N/A

• 12. Builds shippable ready pallet with one piece of wood.

  B

  M

  E

  N/A

• 13. Returns remaining pallet quantity to original storage location.

  B

  M

  E

  N/A

• 14. Selects all cases within two bays without moving equipment.

  B

  M

  E

  N/A

• 15. Clean and remove dunnage from pick area, before proceeding to next location.

  B

  M

  E

  N/A

• 16. Enters in picked quantity on VMU and proceeds in direct route to next pick location.

  B

  M

  E

  N/A

• 17. If count back, operator accurately counts remaining quantity and enters in correct quantities.

  B

  M

  E

  N/A

• 18. If inventory issues exist follow appropriate warehouse procedures to resolve.

  B

  M

  E

  N/A

• 19. Once complete, wraps pallet with 6 wraps and no more than 9, in a tight pattern from bottom to top.

  B

  M

  E

  N/A

• 20. Scans shipping label and places label on top right corner of completed pallet.

  B

  M

  E

  N/A

• 21. Proceeds to designated staging area in direct route depositing pallet in the correct lane requested on VMU.

  B

  M

  E

  N/A

• 22. Scans the correct stage location to complete the pick and proceeds to next assignment in an efficent manner.

  B

  M

  E

  N/A

• Stop Time:

  Date

• Delay Minutes (observed)

Safety Elements

• Safety remarks required

  Off

  On

• Scoring Safety Elements
  Below (B) = does not comply and/or understand
  Meet (M) = understands and performs most of the time
  Exceed (E) = understands and performs all the time

• 1. Demonstrated properly lifting techniques, when applicable.

  B

  M

  E

  N/A

• 2.

  B

  M

  E

  N/A

• 3.

  B

  M

  E

  N/A

Performance Grades

• Scoring Performance Estimate
  Below (B) = less than 0 Meet (M) = greater than 0 but less than +10 Exceed (E) = greater than +10

• Skills in Methods

  Below

  Meet

  Exceed

• Method Characteristics:
  Below = somewhat clumsy, adds motion, fumbles, hesitation, errors
  Meet = follows methods, proficient, consistent, steady, average
  Exceed = precise and smooth, quick and sure, reduces motions, smart, perfection

• Effort Level

  Below

  Meet

  Exceed

• Effort Characteristics:
  Below = slow, not best effort, slow motion
  Meet = steady, enthusiastic, average
  Exceed = fast, focused, sometimes too much

• Time Utilization

  Below

  Meet

  Exceed

• Utilization Characteristics:
  Below = does not try to avoid delay, exceeds delay allowances, stops working to talk
  Meet = minimizes delay by following the methods, continues working while talking, sometimes successful at avoiding delay
  Exceed = eliminates delay by eliminating motion, always works - never talks, always successful at avoiding delay

Overall Performance Score

• Performance Estimate =

  Select 20 10 0 -10 -20 -30

  • 20
  • 10
  • 0
  • -10
  • -20
  • -30

• Actual Performance from LMS

Review Coachable Behavior with associate

• 5-Step Coaching Model
  1) Convey Positive Intent
  2) Describe behavior and actions observed
  3) State impact of desired coachable behavior(s)
  4) Ask associate to respond
  5) Focus discussion on solution

• Was a Coachable Moment Observed:

  Yes

  No

• Coachable category:

  Method

  Effort

  Time Utlization

• Coachable Behavior (Additional notes about employee's performance during this observation)

• Follow-Up required:

  Off

  On

• Planned date for Follow-up:

  Date

• Associate Signature:

  Sign

• Supervisor Signature:

  Sign

• Quality Audit by Manager

  Off

  On

• CMO Quality Feedback

• Manager Signature:

  Sign