CN HR Health Check - USA

• Conducted on

  Date

• Prepared by

• Location
  Address

• Store Turnover = 3 Month Rolling= 100 Day Turnover= Store Manager Turnover= Turnover Target=

Employee Basics

• Are lockers available for staff use?

  Yes

  No

  NA

• Are notice boards up to date?

  Yes

  No

  N/A

• Are back of house standards acceptable?

  Yes

  No

  N/A

• Are schedules displayed for the current and coming week?

  Yes

  No

  N/A

• Are there potential issues on the schedule (doubles, cl-opens, over 40 hours, etc.)? Please upload a photo of posted schedule

  Yes

  No

  N/A

• Have team members got enough uniforms?

  Yes

  No

  N/A

• Does the store have a good balance between FT (70%) & PT (30%) team members?

  Yes

  No

  N/A

• Has the Store Manager left in the last 6 months?

  Yes

  No

  N/A

• Is the store 4IAS compliant?

  Yes

  No

  N/A

• Are there any visible signs of employee recognition taking place in store?

  Yes

  No

  N/A

Recruitment & Selection

• Have interview documents been completed thoroughly?

  Yes

  No

  N/A

• Is the Store Manager conducting interviews?

  Yes

  No

  N/A

• Is the Store Manager actively utilizing hiring tools and resources? (Job boards, Zip Recruiter, Snag-a-job, Indeed, etc., and Hiring Fairs)

  Yes

  No

  N/A

• Are interviews being scheduled at a suitable time?

  Yes

  No

  N/A

• Are hiring posters on display if the store is actively recruiting?

  Yes

  No

  N/A

• Has any poaching taken place if the store is recruiting?

  Yes

  No

  N/A

• Do team members know about the Referral Bonus Program?

  Yes

  No

  N/A

On-Boarding

• Have new team members completed Maestro training days with a Maestro?

  Yes

  No

  N/A

• Have team members been introduced at the Team Meeting?

  Yes

  No

  N/A

• Have new baristas had their week 1, 3, 6 &12 week Coffee Chats where applicable?

  Yes

  No

  N/A

• Have quality Coffee Chats been completed by the Store Manager?

  Yes

  No

  N/A

• Do all team members know how to access their Self-Service Portal with Paylocity?

  Yes

  No

  N/A

• Has the Store Manager 'Buddy Shift' form been completed?

  Yes

  No

  N/A

• Has the Barista Assessment of the Barista workbook been completed?

  Yes

  No

  N/A

• Has the Area Manager met all new team members within their 1st week?

  Yes

  No

  N/A

• Are new team members schedules fair and practical?

  Yes

  No

  N/A

Store Operation

• Does the store have 2 or more trading floors?

  Yes

  No

  N/A

• Does the store have excessive outside seating? (+10 tables)

  Yes

  No

  N/A

• Is the dish wash area on the same floor as the bar?

  Yes

  No

  N/A

• Are the stock rooms easily accessible?

  Yes

  No

  N/A

• Is the kitchen on the same floor as the bar?

  Yes

  No

  N/A

• Does the store primarily operate a 2 - 2 schedule pattern?

  Yes

  No

  N/A

• Does the store suffer from high levels of antisocial behaviour?

  Yes

  No

  N/A

• Is the store impacted by seasonal trade e.g. events, university holidays etc?

  Yes

  No

  N/A

Store Manager

• Has the Store Manager had a PDR in the last 6 months?

  Yes

  No

  N/A

• Is the Store Manager new to role (Less than 1 year)?

  Yes

  No

  N/A

• Has any formal disciplinary action been taken against the Store Manager in the last 6 months?

  Yes

  No

  N/A

• Is the Store Manager on a Performance Improvement Plan (PIP)?

  Yes

  No

  N/A

Compliance

• Are all personnel files sent to Head Office to be held securely?

  Yes

  No

  N/A

• Do all team members have correct health department compliance certificates? (Food Safety Manager, Allergen, and Chokesaver)

  Yes

  No

  N/A

• Are all Personnel Action Form (PAs) processed and up to date?

  Yes

  No

  N/A

• Action to be Completed

• Action to be Completed

• Action to be Completed

• MOD

  Sign

• AM

  Sign

• Next HR Health Check Date (quarterly)

• Add media

  Media