Coast View

Park Entrance

• Is the front verge cut and looking good

  Yes

  No

  N/A

• Road free of pot holes

  Yes

  No

  N/A

• Planting free from weeds

  Yes

  No

  N/A

• Signage clean and up to date

  Yes

  No

  N/A

• Promotional material current and present

  Yes

  No

  N/A

• Hedges and edges looking tight

  Yes

  No

  N/A

• Menu displayed at entrance

  Yes

  No

  N/A

• Car park weed free and looking tidy

  Yes

  No

  N/A

• Yes

  No

  N/A

Reception

• Customers greeted in a professional manner

  Yes

  No

  N/A

• Check in, following agreed welcome plan

  Yes

  No

  N/A

• Signage and promotional material in place

  Yes

  No

  N/A

• Area is properly lit and at the right temperature

  Yes

  No

  N/A

• Desks are clutter free

  Yes

  No

  N/A

• Team in correct uniform

  Yes

  No

  N/A

• Key release schedule being used and updated

  Yes

  No

  N/A

• Gym customers being logged in correctly

  Yes

  No

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A

Holiday homes

• Parking bay and pathway tidy and weed free

  Yes

  No

  N/A

• Decking clean and cob web free

  Yes

  No

  N/A

• Lodge clean and cob web free

  Yes

  No

  N/A

• Lodge numbered

  Yes

  No

  N/A

• Patio furniture present and in good order

  Yes

  No

  N/A

• Inventory present and in good condition

  Yes

  No

  N/A

• Wi-Fi router present and working

  Yes

  No

  N/A

• Living area, clean, dust free and furniture in good condition

  Yes

  No

  N/A

• Windows and mirrors clean and smear free

  Yes

  No

  N/A

• Television and remotes working

  Yes

  No

  N/A

• Beds made and looking good

  Yes

  No

  N/A

• Point of sale present

  Yes

  No

  N/A

• Extraction vents clean of dust

  Yes

  No

  N/A

• All drains flowing ok

  Yes

  No

  N/A

• Bins clear

  Yes

  No

  N/A

• All windows and doors opening ok

  Yes

  No

  N/A

• All lamps present and working

  Yes

  No

  N/A

Bucket and Spade

• Team in correct uniform

  Yes

  No

  N/A

• Branded glasses being used for drinks

  Yes

  No

  N/A

• Bar tariff on display

  Yes

  No

  N/A

• Front and back of bar clean and clutter free

  Yes

  No

  N/A

• Area is well lit and at the right temperature

  Yes

  No

  N/A

• No open tabs on Square

  Yes

  No

  N/A

• Glass wash area clean and tidy, seal clean and detergent level ok

  Yes

  No

  N/A

• Fridges stocked

  Yes

  No

  N/A

• Coffee area clean and organised

  Yes

  No

  N/A

• Cellar organised, all kegs in date.

  Yes

  No

  N/A

• Gas levels ok

  Yes

  No

  N/A

• Bar/restaurant area clean and tidy

  Yes

  No

  N/A

• Menus in good order, not stained or dog eared

  Yes

  No

  N/A

• Point of sale material present

  Yes

  No

  N/A

• Tables be cleared in a timely fashion

  Yes

  No

  N/A

• Cutlery and condiments clean and well presented

  Yes

  No

  N/A

• Yes

  No

  N/A

Leisure (Changing rooms)

• Cleaning records up to date

  Yes

  No

  N/A

• Dryers working, toilet roll holders and soap dispensers are replenished

  Yes

  No

  N/A

• Changing room locks are working

  Yes

  No

  N/A

• Lockers all in order

  Yes

  No

  N/A

• Changing rooms are clean and rubbish free

  Yes

  No

  N/A

• Sanitary bins are clean and emptied regularly

  Yes

  No

  N/A

• Showers all working

  Yes

  No

  N/A

• Area is well lit at the right temp and smells clean

  Yes

  No

  N/A

• Wash basins and toilets clean

  Yes

  No

  N/A

• Steam Room and Sauna working and clean

  Yes

  No

  N/A

Leisure (Pool)

• Water quality is clear, pool area in clean and safety equipment present

  Yes

  No

  N/A

• Chemicals are secured accordioning to guidelines

  Yes

  No

  N/A

• Scum line, surfaces and windows are clean

  Yes

  No

  N/A

• Pool and air temp ok and recorded

  Yes

  No

  N/A

• Lights all working

  Yes

  No

  N/A

• Blue show coverings available

  Yes

  No

  N/A

• Opening and closing procedure recorded and up to date

  Yes

  No

  N/A

• Yes

  No

  N/A

Leisure (Gym)

• Area clean and tidy

  Yes

  No

  N/A

• Correct lighting and temperature

  Yes

  No

  N/A

• All machines operational

  Yes

  No

  N/A

• Water and blue roll available

  Yes

  No

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A

General Park

• Empty pitches are clear and presentable

  Yes

  No

  N/A

• Park roads and markings are in good order

  Yes

  No

  N/A

• Bins are not overflowing and area is clean and tidy

  Yes

  No

  N/A

• Curbing is clear and well maintained

  Yes

  No

  N/A

• Park stores are tidy and organised

  Yes

  No

  N/A

• Maintenance equipment, buggies and all vehicles are in good repair

  Yes

  No

  N/A

• Grass/hedges looking managed

  Yes

  No

  N/A

• Team in uniform

  Yes

  No

  N/A

• Owner jobs being managed

  Yes

  No

  N/A

• Staff kitchen clean and tidy

  Yes

  No

  N/A

• Play park tidy and equipment in good order

  Yes

  No

  N/A

• Yes

  No

  N/A

Holiday Home Sales

• Sales literature current and present

  Yes

  No

  N/A

• Homes are clean and dressed

  Yes

  No

  N/A

• For Sale signs present

  Yes

  No

  N/A

• Website current and up to date with offers

  Yes

  No

  N/A

• Keys labelled and readily available

  Yes

  No

  N/A

• Buggy charged and clean

  Yes

  No

  N/A

• POS material present and accurate

  Yes

  No

  N/A

• Pipeline deals organised

  Yes

  No

  N/A

• HubSpot and ParcVu are accurate

  Yes

  No

  N/A

• Yes

  No

  N/A

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• Yes

  No

  N/A

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• Yes

  No

  N/A