Coborns C-Store Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Store Exterior/Entrance

• Landscaping is maintained. (leaves, weeds, snow etc.)

  Yes

  No

  N/A

• Parking lot striped?

  Yes

  No

  N/A

• Ashtrays Clean?

  Yes

  No

  N/A

• Sidewalk free of debris and garbage streaks?

  Yes

  No

  N/A

• Windows and ledges clean?

  Yes

  No

  N/A

• Fire Safety Equipment in Good Condition? (E-phone, fire extinguisher, E-Stop)

  Yes

  No

  N/A

• Snow removed timely from pumps and walk ways?

  Yes

  No

  N/A

• If the store has posted open positions, is there now hiring signage visible outside the building?

  Yes

  No

  N/A

• Any additional comments or observations

Pump Area

• Yes

  No

  N/A

• Are all the pumps in working condition and clean?

  Yes

  No

  N/A

• GSTV working on pump screens?

  Yes

  No

  N/A

• Gloves and Sanitizer available?

  Yes

  No

  N/A

• Paper towel dispensers full?

  Yes

  No

  N/A

• Does the outside curb appeal represent the image to our guests that we want to give? (Weeds,trash)

  Yes

  No

  N/A

• Is there clean washer fluid available in buckets? Are they clean on the outside?

  Yes

  No

  N/A

• Is there a clean, unripped squeegee available in every bucket?

  Yes

  No

  N/A

• Are all the outside displays (salt, washer fluid, firewood, etc) full and signed? Are the salt pallets at least 3 levels high.

  Yes

  No

  N/A

• Garbage in cans at an acceptable level? 1/2 or less

  Yes

  No

  N/A

• Do the pumps have clean, unfaded, current nozzle talkers, pump talkers, pump toppers and ad signage?

  Yes

  No

  N/A

• Are all of the outside lights including gas pylon, canopy and building lights work?

  Yes

  No

  N/A

Carwash Area

• Is it open and appear to be in working condition?

  Yes

  No

  N/A

• When you ran thru the wash did it function correctly? Undercarriage, pre soak, tri foam, spot free, dryer and dryer timer all functional?

  Yes

  No

  N/A

• Is the wash clean up to our standards? **Doors,floors,walls clean and free of debris and build up

  Yes

  No

  N/A

• Have employees signed the Daily car wash checklist (please check files at the store)?

  Yes

  No

  N/A

• Is the vacuum and air machine working and clean?

  Yes

  No

  N/A

• Reporting current? CW money, car wash counts, chem count, cost per wash - Store specific

  Yes

  No

  N/A

Restrooms

• Is all the equipment and lights in working condition?

  Yes

  No

  N/A

• Garbage at an acceptable level? 1/2 or less

  Yes

  No

  N/A

• Floor around stool and sink clean?

  Yes

  No

  N/A

• Restroom clean and have soap etc?

  Yes

  No

  N/A

Coffee and Beverage Bar

• Stand alone coffee canisters fresh, with appropriate timers? (Where decaf is available - 3hrs)

  Yes

  No

  N/A

• Do we have the appropriate signage and is it clean and not worn?

  Yes

  No

  N/A

• Is the equipment including cappuccino and creamer clean?

  Yes

  No

  N/A

• Sink and counters clean?

  Yes

  No

  N/A

• BIB dates current?

  Yes

  No

  N/A

• Ice chute free of build up?

  Yes

  No

  N/A

• Drip tray clean and not clogged?

  Yes

  No

  N/A

• Underneath equipment clean?

  Yes

  No

  N/A

• Under cabinet storage clean and product stored correctly? (Beans)

  Yes

  No

  N/A

Beverage Cooler Area

• Is all the product faced,full and rotated? Please list amount of out of stocks. Less than 6 outs per 4 ft or 3 outs per door, is the goal.

  Yes

  No

  N/A

• Do the coolers have current signage and tags that are not missing, torn or faded?

  Yes

  No

  N/A

• Are the price tags,rails and glides in place and in good condition?

  Yes

  No

  N/A

• Dairy dates/rotation? 3 days

  Yes

  No

  N/A

General Store Sales Area

• Is the Coborns Bakery display full and signed? Store specific

  Yes

  No

  N/A

• Floors clean of debris?

  Yes

  No

  N/A

• Ceiling vents clean?

  Yes

  No

  N/A

• Is product around checkout area full and faced? Store Specific

  Yes

  No

  N/A

• Are the out of stocks acceptable? List outs by category

  Yes

  No

  N/A

General items and Reporting

• Observe guest interactions. Are all guests greeted?

  Yes

  No

  N/A

• Are guests asked for their MORE rewards?

  Yes

  No

  N/A

• Are guests offered a car wash?

  Yes

  No

  N/A

• Are guests given a sincere Thank you?

  Yes

  No

  N/A

• Is the Petro CTO up to date?

  Yes

  No

  N/A

• Is Tamper Tape reporting current?

  Yes

  No

  N/A

• Is Pump Speed reporting current?

  Yes

  No

  N/A

• Is Blended Fuel reporting current? Store specific

  Yes

  No

  N/A

• Is Fuel Inv reporting current?

  Yes

  No

  N/A

• Are Petro Inspections current? Monthly

  Compliant

  Non-Compliant

  N/A

• MPCA/ND/SD/WI/MI inspections folder current? Check quarterly

  Compliant

  Non-Compliant

  N/A

• Is the staff in the appropriate dress code with name tag?

  Yes

  No

  N/A

• Is the fuel supply shelf organized and have the appropriate tags and supplies available?

  Yes

  No

  N/A

Checkout Area

• Work space organized?

  Yes

  No

  N/A

• Displays faced and priced?

  Yes

  No

  N/A

• Lighting?

  Yes

  No

  N/A

• Fuel Manual available and visible?

  Yes

  No

  N/A

• SPA form/drive off log in use to prevent drive offs?

  Yes

  No

  N/A

• Bananas available? Store specific

  Yes

  No

  N/A

On the Go Cooler

• Proper product for On the Go?

  Yes

  No

  N/A

• Full and faced?

  Yes

  No

  N/A

• Proper rotation according to dates?

  Yes

  No

  N/A

Building and Maintenance

• Building and Grounds issues

• Car wash Concerns

• Parking lot Concerns

• Canopy Concerns