Title Page

  • HydroCare team Member.

  • Trainers Unique Compact Visit Serial Number.

  • Date of visit.

  • Prepared by.

  • HydroCare Manager.

  • New starter Month 1 or month 2 visit?

  • Job Types Visited.

  • Work Order Numbers.

Critical Visit Observations.

  • Electrical safety equipment:- All present and functioning and understood. Earth testing <1ohm, insulation testing >20Mohm. Voltage checking, polarity, plug tester, clamp meter. (Used as per RAMS requirements.) add notes.

  • Details of the warning given and how the HydroCare member will rectify the issue.

  • Revisit must be planned to action AT RISK issue and re check in less than 1 month. Select date of revisit. add notes.

  • PPE Use :- Cut gloves used, Heat gloves when required, Safety Glasses, Safety footwear, ear plugs. (Used as per RAMS requirements?) add Notes.

  • Details of the warning given and how the HydroCare member will rectify the issue.

  • Revisit must be planned to action AT RISK issue and re check in less than 1 month. Select date of revisit. add notes.

  • Barrier signs, barrier tape present and used to create safe area of work. (Used as per RAMS requirements?) add notes.

  • Details of the warning given and how the HydroCare member will rectify the issue.

  • Revisit must be planned to action AT RISK issue and re check in less than 1 month. Select date of revisit. add notes.

General Visit Observations. Add Comments where required.

  • Punctuality.

  • Van and Uniform Presentable.

  • Calling customers ahead.

  • Product Recognition.

  • Understanding water paths.

  • Checking Safety Solenoid.

  • Understanding Ventilation.

  • Diagnosing Faulty Components.

  • Using online spare parts list.

  • ServiceMax Understanding.

  • Leaving areas clean and tidy.

  • Work Order notes clear. (Model, serial, location and work performed, followed by E&I)

  • Informing customers after work completed.

  • SOPs Followed correctly.

Comments and Sign Off.

  • Comments.

  • Signed by Trainer

  • Signed by HydroCare Member.

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