Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

My Review

  • Name

  • Branch

  • Select date

  • Uniform Spot Check

  • Uniform Compliant with Wearer Guide?

SMART People

  • STAR Timecard Compliance

  • Evidence of self-development though My Learning World

  • Contributes to FUN and ENGAGEMENT of team

SMART Customer

  • WCSS Wtd

  • WCSS expectations met? (80%)

  • Evidence of TRUST behaviours: SFL/Tariff Tailor/Upsell

SHARP Ops

  • Actively contributes to Operational Efficiency of the branch

SMART Selling

  • Notional Trading Margin Actual

  • NTM Target Achieved? (100%)

  • GEEK SQUAD - High Tier SR

  • HT Target Achieved? (50%)

  • GEEK SQUAD - Low Tier SR

  • LT Target Achieved? (25%)

  • Accessory Strike Rate

  • ASR Target Achieved? (40%)

  • Telco TM (Fixed Line Broadband)

  • TELCO Target Achieved? (10% of NTM Target)

  • SIMO TM (Postpay)

  • SIMO Target Achieved (10% of NTM Target)

  • Evidence of Profit Maximisation (Footfall Conversion, Up-Sell, Attach, Postpay Conversion, BB Health Check, ATV)

  • Agree a score the best reflects your Business Result Achievement last week

SMART Planning for Success

  • What areas do you feel you have been successful?

  • What areas do you feel you need to improve in and develop further?

  • What will you do over this week to improve in these areas?

  • Do you require any additional support?

RAG Score

  • Consultant

  • Manager

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.