Contact Lens Shop Checklist

• Shop

• Prepared by

• Inspection Date

  Date

Machine

• Slit Lamp Microscope<br><br>Rubric:<br>Focusing test rod and cover lid are in good condition.<br>Forehead Pad must be in a good condition.<br>Functions properly (light, focus, and movement)<br>No visible damage or malfunctions.<br>Machine is clean and power cable is neat.<br>Turn off the machine when not in use.

  Pass

  Fail

  N/A

Equipment

• Vertex Distance Compensation Chart<br><br>Rubric:<br>Good condition and clean kept at eyetest room only.

  Pass

  Fail

  N/A

• Contact lens Color Name Guideline<br><br>Rubric:<br>Good condition and clean.

  Pass

  Fail

  N/A

• Gloves<br><br>Rubric:<br>Enough stock available.<br>No damage and no contamination (dirty, wet, or expired)

  Pass

  Fail

  N/A

Contact lens Solution

• Multipurpose solutions (MPS) <br><br>Rubric:<br>Enough stock available.<br>Expiration dates checked and valid.<br>Stored properly (cool, dry place).<br>Write the expiration date on the MPS bottle immediately after opening.

  Pass

  Fail

  N/A

• Contact lens Case<br><br>Rubric:<br>Enough stock available.<br>Neatly arranged and organized.

  Pass

  Fail

  N/A

Display

• Contact lens wall Shelf<br><br>Rubric:<br>Clean, neat and well-organized<br>Almost no dust, stained on wall shelf<br>Under stocks are clean and kept neatly. <br>Light work properly.

  Pass

  Fail

  N/A

• Contact lens Display <br><br>Rubric:<br>Display the contact lens in the correct way following the guideline.<br>Clean, neat and well-organized.<br>No Pen stains and dirt on the box

  Pass

  Fail

  N/A

• POP<br><br>Rubric:<br>The acrylic plates must be almost neat, clean, not covered in dust, no scratch.<br>Display the correct & updated POP.<br>The condition of POP must not get dusty, splashed or ripped off.

  Pass

  Fail

  N/A

Product Knowledge

Color Contact lens

• Staff understand about key features, series, and all available colors

  Pass

  Fail

  N/A

• Staff knows the selling price and all current promotions

  Pass

  Fail

  N/A

Clear Vision Contact lens

• Staff understand about key features

  Pass

  Fail

  N/A

• Staff knows the selling price and all current promotions

  Pass

  Fail

  N/A

Practice Test

• Eyehelth Examination

  Pass

  Fail

  N/A

• Fitting Examination

  Pass

  Fail

  N/A

Sale Report of Branches

• Sales data reviewed and Noted

  Yes

  No

  N/A

Contact Lens Issues

• Customer Complaints

  Yes

  No

  N/A

• Problem investigated and Solutions implemented

  Compliant

  Non-Compliant

  N/A

Staff Feedback

• Staff can openly share feedback

  Encouraged

  Not Encouraged

  N/A

• Any concerns addressed and recognized for good performance

  Yes

  No

  N/A

Shop Feedback (by Trainer)

• Identify strengths

• Areas to improvement

• OWNDAYS Advisor

  Sign

• L&D Trainer

  Sign

• Shop Manager

  Sign