Summary Page

  • Document Reference (do not change)

  • Branch Name & Code

  • Conducted on

  • Prepared by

  • Location & External Photos
  • CPSH representative name

Pre-site visit check

  • Asset details are recorded on Concept and are up to date?

  • PPM Planner and tasks are recorded on Concept and up to date?

  • P&H Compliance tracker includes the branch and PPM tasks that are applicable?

  • Select a recent Reactive/PPM remedial task from Concept to audit during the site visit. Include details of the task and the Task ID.

  • Check Site Master List information is accurate with the branch manager

Site Audit Questions

Cleaning and Hygiene

  • Is there a cleaning schedule for all internal areas of the branch?

  • Are high-traffic and sensitive areas (e.g. trade counter, showroom, restrooms) cleaned frequently?

  • Is there a cleaners' cupboard? Comment on tidyness and stock levels?

  • Does the operative(s) have the correct equipment to carry out their duties?

  • Are the branch satisfied with the cleaning company and operative?

  • What would they like to change or how can this be improved?

  • Are pest control check carried out regularly?

  • Are employee welfare facilities (kitchen, break-out rooms, bathrooms etc) clean and functional?

Planned Maintenance

  • Are regular maintenance schedules documented and followed?

  • Are the maintenance records updated consistently for all equipment?

  • Are there assets identified that are not on the Asset/PPM schedule on Concept?

  • Are there any recurring maintenance issues?

  • If yes, is the root cause known and recorded?

Safety and Compliance

  • Are fire extinguishers inspected and serviced regularly?

  • Is electrical wiring inspected to meet safety regulations?

  • Which type of HVAC system is installed?

  • Is the FGas register up to date with the last service records?

  • Is the GasSafe certification in date and valid?

  • Are roller shutters doors inspected and serviced regularly?

  • Is the warehouse racking inspected annually and load notices visible?

Reactive Maintenance

  • Are there recurring reactive issues with the branch?

  • Please select from the below list

  • Are the branch team familiar with the Macro FM Portal for logging requests?

  • Share the 'Macro - Who we are' flyer

Environmental & Sustainability Compliance

  • Are waste segregation and recycling processes in place?

  • Does the branch have internal and external Biffa waste and recycling bins?

  • Are energy-saving initiatives that could be considered for the branch?

  • Select all that apply;

Contractor Management

  • Are contractors completing Permits and providing RAMS?

  • Are service contract scopes up to date with this branch location and services required?

  • Are contractors booking in Planned Maintenance visits ahead of schedule?

Documentation and Reporting

  • Are all actions from previous Macro site audits completed/closed?

Employee Feedback and Satisfaction

  • Please share any comments or feedback from the branch team about the Facilities Management service provided by Macro?

  • Any other comments?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.