Summary Page
-
Document Reference (do not change)
-
Branch Name & Code
-
Conducted on
-
Prepared by
-
Location & External Photos
-
CPSH representative name
Pre-site visit check
-
Asset details are recorded on Concept and are up to date?
-
PPM Planner and tasks are recorded on Concept and up to date?
-
P&H Compliance tracker includes the branch and PPM tasks that are applicable?
-
Select a recent Reactive/PPM remedial task from Concept to audit during the site visit. Include details of the task and the Task ID.
-
Check Site Master List information is accurate with the branch manager
Site Audit Questions
Cleaning and Hygiene
-
Is there a cleaning schedule for all internal areas of the branch?
-
Are high-traffic and sensitive areas (e.g. trade counter, showroom, restrooms) cleaned frequently?
-
Is there a cleaners' cupboard? Comment on tidyness and stock levels?
-
Does the operative(s) have the correct equipment to carry out their duties?
-
Are the branch satisfied with the cleaning company and operative?
-
What would they like to change or how can this be improved?
-
Are pest control check carried out regularly?
-
Are employee welfare facilities (kitchen, break-out rooms, bathrooms etc) clean and functional?
Planned Maintenance
-
Are regular maintenance schedules documented and followed?
-
Are the maintenance records updated consistently for all equipment?
-
Are there assets identified that are not on the Asset/PPM schedule on Concept?
-
Are there any recurring maintenance issues?
-
If yes, is the root cause known and recorded?
Safety and Compliance
-
Are fire extinguishers inspected and serviced regularly?
-
Is electrical wiring inspected to meet safety regulations?
-
Which type of HVAC system is installed?
- Air Conditioning
- Gas Boiler/ Central Heating
- Air Source Heat Pump
- Electric Heating
- Heat Recovery Unit - ventilation
- N/A
-
Is the FGas register up to date with the last service records?
-
Is the GasSafe certification in date and valid?
-
Are roller shutters doors inspected and serviced regularly?
-
Is the warehouse racking inspected annually and load notices visible?
Reactive Maintenance
-
Are there recurring reactive issues with the branch?
-
Please select from the below list
- Roofing
- Gutters
- Plumbing - internal
- Drainage - external
- Lighting
- Roller Shutter doors
- External grounds
- Other
-
Are the branch team familiar with the Macro FM Portal for logging requests?
-
Share the 'Macro - Who we are' flyer
Environmental & Sustainability Compliance
-
Are waste segregation and recycling processes in place?
-
Does the branch have internal and external Biffa waste and recycling bins?
-
Are energy-saving initiatives that could be considered for the branch?
-
Select all that apply;
- LED Lighting upgrade -Warehouse
- LED Lighting upgrade -Show room/Trade counter
- Air source Heat Pump install
- EV Charging point
- Lighting timers/sensors
- Other
Contractor Management
-
Are contractors completing Permits and providing RAMS?
-
Are service contract scopes up to date with this branch location and services required?
-
Are contractors booking in Planned Maintenance visits ahead of schedule?
Documentation and Reporting
-
Are all actions from previous Macro site audits completed/closed?
Employee Feedback and Satisfaction
-
Please share any comments or feedback from the branch team about the Facilities Management service provided by Macro?
-
Any other comments?