On - Macro Retail FM Audit

• Document Reference (do not change)

• Store Name & Location

• Conducted on

  Date

• Prepared by

• Location & External Photos
  Address

• On representative name:

• Asset details are recorded on Service Channel and are up to date?

• PPM Planner and tasks are recorded on Service Channel and up to date?

• Select a recent Reactive/PPM remedial work order from Service Channel to audit during the site visit. Include details of the work order and ref no.

Cleaning and Hygiene

• Is there a cleaning schedule for all internal areas of the store?

  Yes

  No

  N/A

• Are high-traffic and sensitive areas (e.g. Shop floor, Elevators, community space, & restrooms) cleaned frequently?

  Yes

  No

  N/A

• Is there a cleaners' cupboard? Comment on tidyness and stock levels?

  Yes

  No

  N/A

• Does the operative(s) have the correct equipment to carry out their duties?

  Yes

  No

  N/A

• Are the store satisfied with the cleaning company and operative(s)?

  Yes

  No

  N/A

• What would they like to change or how can this be improved?

• Are pest control inspections carried out regularly?

  Yes

  No

  N/A

• Are employee welfare facilities (kitchen, break-out rooms, bathrooms etc) clean and functional?

  Yes

  No

  N/A

Building Fabric

• Please rate the overall condition of the external facade incl glazing and store entrances/exits

  Good

  Fair

  Poor

  N/A

• Please rate the overall condition of the guttering - add comments for excess vegetation, damages and consider the location. Should this branch be considered for PPM inspection?

  Good

  Fair

  Poor

  N/A

• Please rate the overall condition of the roof - look for obvious signs of water ingress and deterioration/H&S concerns

  Good

  Fair

  Poor

  N/A

• Please rate the overall presentation of the external landscaping (if applicable)

  Good

  Fair

  Poor

  N/A

• Please rate the overall condition of the internal floor coverings in all areas

  Good

  Fair

  Poor

  N/A

Planned Maintenance

• Are regular maintenance schedules documented and followed?

  Yes

  No

  N/A

• Are the maintenance records updated consistently for all equipment?

  Yes

  No

  N/A

• Are there assets identified that are not on the Asset/PPM schedule on Service Channel?

  Yes

  No

  N/A

• Are there any recurring maintenance issues?

  Yes

  No

  N/A

• If yes, is the root cause known and recorded?

  Yes

  No

  N/A

Safety and Compliance

• Are fire extinguishers inspected and serviced regularly?

  Yes

  No

  N/A

• Is electrical wiring inspected to meet safety regulations?

  Yes

  No

  N/A

• Which type of HVAC system is installed?

  Select Air Conditioning Gas Boiler/ Central Heating Air Source Heat Pump Electric Heating Heat Recovery Unit - ventilation N/A

  • Air Conditioning
  • Gas Boiler/ Central Heating
  • Air Source Heat Pump
  • Electric Heating
  • Heat Recovery Unit - ventilation
  • N/A

• Is the FGas register up to date with the last service records?

  Yes

  No

  N/A

• Is the GasSafe certification in date and valid?

  Yes

  No

  N/A

Reactive Maintenance

• Are there recurring reactive issues with the branch?

  Yes

  No

  N/A

• Please select from the below list

  Select Roofing Gutters Plumbing - internal Drainage - external Lighting Roller Shutter doors External grounds Other

  • Roofing
  • Gutters
  • Plumbing - internal
  • Drainage - external
  • Lighting
  • Roller Shutter doors
  • External grounds
  • Other

• Are the store team familiar with the Service Channel for logging requests?

  Yes

  No

  N/A

Environmental & Sustainability Compliance

• Are waste segregation and recycling processes in place?

  Yes

  No

  N/A

• Does the branch have internal and external Biffa waste and recycling bins?

  Yes

  No

  N/A

• Are energy-saving initiatives that could be considered for the store?

  Yes

  No

  N/A

• Select all that apply;

  Select LED Lighting upgrade -Warehouse LED Lighting upgrade -Show room/Trade counter Air source Heat Pump install EV Charging point Lighting timers/sensors Other

  • LED Lighting upgrade -Warehouse
  • LED Lighting upgrade -Show room/Trade counter
  • Air source Heat Pump install
  • EV Charging point
  • Lighting timers/sensors
  • Other

• Please rate the condition of the lighting in the Sales floor area and include photographs and asset details

  Good

  Fair

  Poor

  N/A

• Please rate the condition of the External lighting and include photographs and asset details

  Good

  Fair

  Poor

  N/A

• Please rate the condition of the lighting in the Stockroom area and include photographs and asset details

  Good

  Fair

  Poor

  N/A

• Please rate the condition of the lighting in the Offices/Staff areas and include photographs and asset details

  Good

  Fair

  Poor

  N/A

Contractor Management

• Are contractors completing Permits and providing RAMS?

  Yes

  No

  N/A

• Are service contract scopes up to date with this store location and services required?

  Yes

  No

  N/A

• Are contractors booking in Planned Maintenance visits ahead of schedule?

  Yes

  No

  N/A

Documentation and Reporting

• Are all actions from previous Macro site audits completed/closed?

  Yes

  No

  N/A

• Please share any comments or feedback from the branch team about the Facilities Management service provided by Macro?

• Any other comments?