Customer Complaint Ver1.2

• Document No.

• Audit Title

Complainant Details

• Complainants Full Name

• Complainants Contact Number

• Complainant Address

• Complainant Email Address

• Complaint Recieved

  Date

Complaint Details

• Type of Complaint

  Select Noise Property Damage Retic Damage Service Damage

  • Noise
  • Property Damage
  • Retic Damage
  • Service Damage

• Date and Time of Event

  Date
• Location of Complaint
  Address

• Details of Complaint

• Photos of Complaint

  Media

• Crew Leader responsible for the site

  Select Darren Hort Stevan Burkin Tye Anslow Matt Treasure Adam Merriman Simon Davies Damian Rees Graham Tooke Chris Davies Brad Saggers Tommy Prentice Brian Humberstone Michael Wilson John Fox Karl Nuske

  • Darren Hort
  • Stevan Burkin
  • Tye Anslow
  • Matt Treasure
  • Adam Merriman
  • Simon Davies
  • Damian Rees
  • Graham Tooke
  • Chris Davies
  • Brad Saggers
  • Tommy Prentice
  • Brian Humberstone
  • Michael Wilson
  • John Fox
  • Karl Nuske

• Job Name and Number

Resolution

• Has the issue been resolved?

• Date and Time of Resolution

  Date

• Details of resolution

Continuous Improvement

• Do you believe that this complaint could have been avoided? (provide recommendations)

  Yes

  No

  N/A

• What action have you taken/plan to take to prevent this from happening in the future

  Yes

  No

  N/A

• Supervisor

  Sign