Customer Upgrade Survey

CUSTOMER INFORMATION

• Customer Name:

• Contact Name & Phone:

• Customer Address:
  Address

TECHNICIAN INFORMATION

• Technician Name:

• Document No.

• CONTINUE TO NEXT SECTION >>>
  

CUSTOMER INFORMATION

• Dialer #:

• Square footage:

• Is there attic access to run new cables?

  Yes

  No

• Is the attic contiguous?

  Yes

  No

• Explain attic access restrictions:

EXISTING PANEL INFORMATION

• Panel manufacture:

• Panel model:

• Is the panel Total Connect compatible?

  Yes

  No

• View TC2.0 compatibility details:

  Off

  On
Tap to enter information

• Panels:
  - FA148CP / VISTA15P = revision 9.12
  - FA168CPS / VISTA20P = revision 9.12
  - FA1660CT / VISTA128FBT / VISTA250FBT = revision 10.1
  - L5100 = all revisions
  
  Automation:
  - Tuxedo (TUXWIFI) keypad required for automation on all panels listed above (except the L5100 which has a slot for a Z-wave card).
  - TC2.0 Thermostats = 3 max
  - TC2.0 Dimmers / Switches = 40 max
  - TC2.0 Locks = 4 max
  - TC2.0 Scenes = 20 max (triggered by alarm event, time schedule, or zone status change)
  
  Cameras:
  - Total Connect cameras or Encoders (for analog cameras) = 6 max
  - Triggered clip duration = 10-second max (user adjustable pre / post recording)
  - Video storage = 100MB
  

• Is the panel Alarm.com compatible?

  Yes

  No

• View Alarm.com compatibility details:

  Off

  On
Tap to enter information

• Panels:
  - 2GIG = all versions
  - Interlogix NetworX 4,6,8 and 8E = version 1.1 and higher
  - Interlogix Concord = version 4.0 and higher
  - Interlogix Simon XT/XTi = all XTi and for the XT versions 0.0H and higher
  
  Automation (requires Z-wave enabled panel or Z-wave enabled radio):
  - Alarm.com Thermostat = 5 max
  - Alarm.com Light Switches / Dimmers = 50 max
  - Alarm.com Locks = 5 max
  
  Cameras:
  - Alarm.com cameras or Encoders (for analog cameras) = 8 max
  - Triggered clip duration = 10-40 seconds (user adjustable)
  - Video storage = 50MB (standard with 1-4 cameras), 250MB (standard with 5-8 cameras). Video storage can be upgraded in increments of 250MB to a max of 2000MB (2GB).
  

• Panel location:

• Panel zone capacity:

• Does the panel have a wireless receiver?

  Yes

  No

• Quantity of keypads on the system?

  1

  2

  3

  +

• Keypad quantity:

UPGRADE INFORMATION

• Notes / Upgrade details discussed with the customer:

• Services required for the upgrade?

  Select Total Connect iView iCommand (2GIG) iManage (2GIG) iKnow (2GIG) Other

  • Total Connect
  • iView
  • iCommand (2GIG)
  • iManage (2GIG)
  • iKnow (2GIG)
  • Other

• Other services:

• Parts required for the upgrade?

Part

• Part #:

ADDITIONAL DETAILS

• Any photos that may be helpful....

  Media

• E-mail the completed form to NCS@SAFEGUARD.US