ENGINEERS DAILY LOG

• ENGINEERS DAILY LOG. TEAM NUMBER.

• Date.

  Date

• Engineers name completing audit.

Start-Finish times and support. You should be on site at first customer no later than 8:30. We need to work as a team and if you are finished then we need to support those that are still out working.

• What time did you attend first job?

  Date

• What time did you complete last job?

  Date

• When you finished your last job did you check in with TM and call round team to check to see if anyone was needing help?

  Yes

  No

  N/A

Ladder set up, eyebolts and roof working. Our highest priority is that everyone is working safely at all times. If in doubt you must escalate to TM.

• Were there any jobs that required a non standard ladder, eyebolt or roof ladder set up? ie high level eyebolt as there was a window at normal level. Add pictures of set up.

  Yes

  No

  N/A

• Was the issue discussed team manager or TM cover.

  Yes

  No

  N/A

Quality of Work. We want to provide the best possible service in the country for all our customers.

• Have you check IKnow2 today for any updates on TV Status page?

  Yes

  No

  N/A

• Were all screw on F connectors replaced with compression F's. If NO please detail reason why and was TM informed.

  Yes

  No

  N/A

• Were all HDMI and power cables replaced where required? If NO please add details.

  Yes

  No

  N/A

• Were all dishes, lnb's and cables replaced where necessary. If NO add details.

  Yes

  No

  N/A

• Was a Data Logger carried out and uploaded on every job. If NO add details why not carried out.

  Yes

  No

  N/A

• Were there any jobs you feel may result in a Revisit i.e. Customer has no active Broadband. If YES add details.

  Yes

  No

  N/A

• Did you ask all customers if they were interested in upgrading package or Sky Go Extra. Add details of any issues that you feel may have stopped a customer being interested in upgrading.

  Yes

  No

  N/A

• Were all customers left a NPS card and was the account holder made aware that survey only relates to your visit?

  Yes

  No

  N/A

Stock Management. You are responsible for your own stock management. ALL stock must be receipted on the day of delivery. UTL- 08447252227 option 1.

• Did you collect and receipt all stock on delivery to lock box. If NO add details on reason why.

  Yes

  No

  N/A

• Was stock delivered correct and totals exactly what you ordered.

  Yes

  No

  N/A

• If not correct did you contact UTL to inform them that stock was missing from order requested.

  Yes

  No

  N/A

• You can scan details of STB's used today into this section. You will then be able have a daily record of boxes used.

• Signature.

  Sign