Title Page
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Store name and number
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Conducted on
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Prepared by
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Location
PFS
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Forecourt is clean, clear of weeds and rubbish?
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Air line and water hose are ckean and good working condition
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Gantry is clean, in good working order with correct prices displayed?
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Pumps and crowners are clean and un-damaged with current prices displayed?
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All gloves and towel dispensers are full?
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Fire extinguishers and sands are readily available?
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Flowers and newspaper bins are full and merchandised correctly
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tobacco is fully stocked with no gaps
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PFS shopfloor merchandised to plan
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Additional next steps
Car Park
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All signages are in good working conditions?
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Landscaping is well maintained and clear of any rubbish and weeds?
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Cash machines are clean and free of old receipts?
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Recycling unit in clean, with no rubbish on floor
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directions arrows are easily visible and thete are no pot holes
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Car park banners are taut, level abd in good conditions
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Disabled/parents bays are in use correctly
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Zebra crossing are clearly visible
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Area around click and collect point is clean
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Additional next steps
Outside Store
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Main entrance is clean and clear of clutter, including ceiling?
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Kiddies rides, photo booth, coin star, cab phone and stamp machines are in good working order
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Trolleys are clear of rubbish and all styles readily available?
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Baskets are available and not obstructing door?
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Cyclone and A-frame are clean and display up to date POS?
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bins are cleaned and cleared regularly
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broken trolleys are tagged and removed from main fleet
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Additional next steps:
Foyer
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CSD is clean and clear of any clutter and easily accessible?
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Kiosk had age restricted and legal point of sale on display?
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Here to help board is in good conditions and up to date with all photos and name plates in place?
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CCTV station and community board is clean,tidy and up to date?
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Newspaper cube is full, trade adverts are displayed and there is no loose leaflets
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community board and CCTV station is clean, tidy and up to date
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Direct catalogue screens are in working conditions
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Additional next steps
Customer Facilities
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All toilet furniture is in good working order?
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Toilet walls, floors and all surfaces are clean and free debris?
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Toilet papers are available in all toilets? Soap dispensers are in good working order?
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All concessions are open and clean
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Additional next steps
Front End
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Selfservice tills are clear, clean with carrier bags available?
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SAYS areas are clean and scanners available?
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No products are left behind on tills and waste products are regularly removed?
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Consumables (i.e. carrier bags, wine carrier, till rolls) readily available?
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Bags for life are displayed on the end of every checkouts?
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Leaflets holders are fully, tidy and displayed as per current POS brochure?
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Additional next steps
Produce
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Bag holders positioned every two modules of loose products?
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Promo ends are as per plan?
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Quality and Freshness check to be completed three times a day?
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Country of origin and date codes are correct and clearly displayed on loose products
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All SELs and POSes are correctly displayed and in date
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Horticulture and plants are clear of debris and excess water?
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Zone plan is displayed and clearly visible?
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Banana fixture is fully stocked and clean?
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Scales are clean and in good working order?
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Dollie fixtures are clean (pullout dollies to check)
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Additional next steps
Bakery
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Colleagues are dressed for service?
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Shelves, tables and towers are clean and crumb free?
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Bags and tongs are available?
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Products has been baked and finished to specification?
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Bakery clean and tidy with no visible rubbish?
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All product have right SEL displayed?
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Colour and allergic warning SELs are displayed one every mod/location?
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Additional next steps
Counters
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Colleagues are dressed for service?
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Counter tickets are present and are clear and good condition
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Counters, cabinet glass and backbars are clean and clear?
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No smear and splash on walls?
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Pots and lids are readily available for olivers and salads?
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Hot deli chicken are not kept more than 2hrs/4hrs for portions/whole birds?
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A quality and freshness check is completed three time a day?
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All counters are single manned?
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Opening hours on all counters are clearly displayed?
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All labels are checked and displayed straight
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Additional next steps
Shopfloor
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Congestion plan is up to date and followed?
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Promotional space/foyer/ PAs are well presented and replenished?
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Backstock filled before delivery?
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Fresh Food availability is strong?
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Floor is clean , including corners and edges?
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All refrigeration canopies, light fitting and CCTV screens are clean and dust free?
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All shelving are kept clean and damaged stripping replaced. Check flour, oil, rice, frozen, fresh and world food.
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Ceiling and fixture lights are all cleans and in good working conditions?
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Ceiling is clear of clips and wires from old POS?
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RTC cabinet and all flat tops are clean?
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No unattended cages left in aisles?
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There are no damaged floor tiles, kick rails, walls or other areas in need or repair or maintenance
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Additional next steps
Clothing
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Styles are blocked into the correct looks, following the principle s in the VM Guide, with appropriate point of sale is displayed?
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Styles are displayed in size order, starting with smallest at the front, with hangers all facing the same way?
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All fixtures are clean, tidy and reflect excellent retail standards?
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Fitting room has a colleague available?
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Essentials are fully stocked as per VM guide?
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Additional next steps
Warehouse
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All trays and cages are segregated for return and stored neatly?
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Yard is clean and clear of loose rubbish?
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Additional next steps
Dotcom
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Safer Driving report reviewed and signed by Duty
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Dotcom trolleys and trays are in good condition and clean
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Vans are clean and tidy?
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CDAs and C&C assistants are dressed for service?
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Click and Collect area is clean and tidy?
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Pick finish time? Deadline 11.30am
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Estimated Pick finish time?
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Current store availability & time
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Additional next steps
Price and Point of Sale
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No more than 8 missing SEL across shop floor?
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Workload screen cleared by 8am?
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Bus stop and motorway signs are correct and in right place?
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POS displayed as per POS brochure - detailed review required on Monday
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Promotional ends have 1 piece of POS and they are align in centre?
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Additional next steps
Our People
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Uniform is clean, ironed and shirt tucked in?
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Name badges worn on left side of uniform?
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Shoes are clean and polished?
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Jewellery are worn as per guidelines?
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High Visibility jackets are worn in carpark/yard?
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Safety shoes are worn where appropriate?
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contractors are dressed for service?
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Additional next steps
Colleague Areas
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Cups, cutlery and plates are available?
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Hot drink machine, toaster, fridge, microwave and water cooler are clear and working?
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Clockrooms are clean and tidy?
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Posters and notices are up to date?
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Additional next steps
cafe
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Crockery and cutlery are spotlessly clean
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Walls and windows clean, no sellotape or bluetac
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No damage floor seen
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Floor swept, clean and shinny
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All tables and chairs are clean in good conditions
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Next steps