• Policies post and clearly communicated to Employees, Customers and/or Vendors

  • Illness reporting protocol in place and communicated to Employees at the location or scheduled to work.

  • Communication protocol and channels are in place

  • Sanitation protocols are up to date and communicated to each facility

  • Hand sanitizing and human contact/distancing protocols communicated for all relevant scenarios at location.


  • Adequate Social distancing signage and floor markings being used properly

  • There is 14-day supply of Sanitizing solution/disinfectant per facility

  • 14-day supply of single-use absorbent towels.

PPE - Inventory of PPE and sanitization supplies updated daily and sent to Level 3 as part of closing checklist

  • On Hand, issued to employees by manager & (logged Daily including distribution quantity and recipient)

  • Face Covering (preferably with the Enterprise Logo)

  • Protective Gloves as needed

  • Hand sanitizer

  • Access to Soap, running water and single-use absorbent towels.

Sanitation and Cleaning Protocols

  • Facility sanitation protocols are posted in employee areas, are up to date and accessible

  • Sanitization responsibilities are scheduled and assigned to designated employees.

  • Self-Certification document on file for each returning employee prior to arrival including digital temp.

  • Pre-shift Employee Temperature Log is Completed and Signed

  • COVID-19 symptoms and prevention information is posted, up to date, and accessible to all employees in multiple languages/reading level is appropriate for audience.

Customer Contact Spaces

  • Self-sanitizing options, such as hand sanitizer and wipes, are available.

  • Self-service areas have proper hygiene equipment like gloves in place or have been eliminated

  • Proper Signage to direct customers upon arrival including in person protocols and expectations

  • Adequate queuing area including clearly visible 6ft separation designators and anti-congregating flow.

Employee areas and Shared equipment are properly sanitized

  • Phone Keypads and Handsets

  • Counters and Workstations (Computer Screens, Keyboards and Mouse)

  • Tablets and credit card readers

  • Tablet and Handheld device charging stations

  • General office equipment<br>• Printers<br>• Pens<br>

  • Backrooms and separate office/workspaces

  • Keys & Key Boxes / Safes

  • Any paper logs or Clipboards

  • Breakroom tables

  • Chairs

  • Refrigerators

  • microwaves

  • Alarm Panel

Public areas that are frequently touched are properly sanitized

  •  Door & appliance handles

  •  Display surfaces

  •  Counters & Tables

  •  Kiosk and any Self Check-out tools

  •  Chairs including adjustment levers

  •  Glass & Window covering adjustments

  • Any Self-Service Vending machine equipment


  • Door Handles

  • sink faucets & toilet handles

  • Towel Dispenser Handle or Activation knob

  • Soap Dispenser Push Plate

  • Baby Changing Station

  • Trash receptacle touch points

  • Cleaning Tools

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