Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Personal Hygiene/ Proper Grooming
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Uniforms are complete, neat and well-pressed.
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Accessories are complete. (Nameplate (all), pearl earrings and chained belt (ladies).
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Shoes are clean and polished.
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Make-up and hair style should be followed according to standards.
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Corkscrew, matches, Sofitel pen, order-slip are on hand for each individual Ambassador.
Attendance
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Absentees:
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Tardy:
Communications
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Check Communication Logbook for all emdorsement.
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Inform OIC Asst. Manager/ Supervisor and Captains for special reservations, VIP's, etc.
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Mainstay knows which table is reserved and available.
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Ordering Galette and Bar stocks through MC.
Reception Area
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Get the daily newspapers and magazines.
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Clean and organized Reception Area.
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Operational wireless telephone.
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All-Day LED menu are fully charged, drink lists, Voyage du Vin are in good condition.
General Needs
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Credit card terminals are working.
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Collaterals, flyers and inserts are available.
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Pillows are complete and clean for every station.
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Number of clean and condemned napkins received:
Mise en Scene
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Centerpiece are fresh and with water.
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Infused Herbal Tea display is set-up.
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Wine trolley display beside the piano.
Galette
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Cakes & pastry display is properly placed in showcase 1 & 2.
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Cookie/ Candy/ Mallow jars are filled.
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Labels are clean, correct spelling, and displayed properly.
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Showcase glasses are clean, stain free and sanitized.
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Cookies/ Mallows/ Candies and Chocolate Price Signage is visible.
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Sandwich and salad set-up is ready.
Cleanliness
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Tables, chairs, sofa, floor and divider are clean. (Candle droplets free)
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Windows are clean.
Operations
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Reservation signage are placed.
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Oil pourers are filled with caps per station.
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Chinaware, silverware, and glassware in proper station for par-stocking.
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Plates, condiments, and cutleries are clean.
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Folded napkins for lunch are available.
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Water goblets and glasses are clean and well polished.
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Cheese grater with parmesan cheese is ready.
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Two (2) pepper mills are filled and available.