Daily PM-Operations Inspection Checklist

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Personal Hygiene/ Proper Grooming

• Uniforms are complete, neat and well-pressed.

  Yes

  No

  N/A

• Accessories are complete. (Nameplate (all), pearl earrings and chained belt (ladies).

  Yes

  No

  N/A

• Shoes are clean and polished.

  Yes

  No

  N/A

• Make-up and hair style should be followed according to standards.

  Yes

  No

  N/A

• Corkscrew, matches, Sofitel pen, order-slip are on hand for each individual Ambassador.

  Yes

  No

  N/A

Attendance

• Absentees:

• Tardy:

Communications

• Check Communication Logbook for all emdorsement.

  Yes

  No

  N/A

• Inform OIC Asst. Manager/ Supervisor and Captains for special reservations, VIP's, etc.

  Yes

  No

  N/A

• Mainstay knows which table is reserved and available.

  Yes

  No

  N/A

• Out-of-Stock items (Food)

• Out-of-Stock items (Beverage)

Reception Area

• Clean and organized Reception Area.

  Yes

  No

  N/A

• Operational wireless telephone.

  Yes

  No

  N/A

• All-Day LED menu are fully charged, drink lists, Voyage du Vin are in good condition.

  Yes

  No

  N/A

• Discard poor quality menu and requests for replacement.

  Yes

  No

  N/A

• Signage stand is available.

  Yes

  No

  N/A

General Needs

• Credit card terminals are working.

  Yes

  No

  N/A

• Television is turned off.

  Yes

  No

  N/A

• Collaterals, flyers and inserts are available.

  Yes

  No

  N/A

• Pillows are complete and clean for every station.

  Yes

  No

  N/A

• Number of clean and condemned napkins received:

Mise en Scene

• Centerpiece are fresh and with water.

  Yes

  No

  N/A

• High Tea display is removed.

  Yes

  No

  N/A

• Infused Herbal Tea display is set-up.

  Yes

  No

  N/A

• Set-up Wine Trolley near reception area.

  Yes

  No

  N/A

Galette

• Cakes & pastry display is properly placed in showcase 1 & 2.

  Yes

  No

  N/A

• Labels are clean, correct spelling, and displayed properly.

  Yes

  No

  N/A

• Showcase glasses are clean, stain free and sanitized.

  Yes

  No

  N/A

Cleanliness

• Tables, chairs, sofa, floor and divider are clean. (Candle droplets free)

  Yes

  No

  N/A

• Windows are clean.

  Yes

  No

  N/A

Operations

• Reservation signage are placed.

  Yes

  No

  N/A

• Oil pourers are filled with caps per station.

  Yes

  No

  N/A

• Plates, condiments, and cutleries are clean.

  Yes

  No

  N/A

• Folded napkins for dinner are available.

  Yes

  No

  N/A

• Water goblets and glasses are clean and well polished.

  Yes

  No

  N/A

• Cheese grater with parmesan cheese is ready.

  Yes

  No

  N/A

• Two (2) pepper mills are filled and available.

  Yes

  No

  N/A

Reports

• Ordering Galette and Bar stocks through MC.

  Yes

  No

  N/A

• Engineering works. (Busted lights, furnitures to be fixed must be reported to HotSOS)

  Yes

  No

  N/A

• Micros computers that need to be fixed should be reported to IT Department.

  Yes

  No

  N/A