Damage Report

• Conducted on

  Date

• Inspection title

  Damage Report

• HAWB#

• MAWB #

• Arrival Date & TIme

  Date

• DN # / MM #

• Origin of the freight (DC)

  Select AMS HKG JFK MNL PDX PEN PHX SEA SEL SFO SHA SJO TYO

  • AMS
  • HKG
  • JFK
  • MNL
  • PDX
  • PEN
  • PHX
  • SEA
  • SEL
  • SFO
  • SHA
  • SJO
  • TYO

• Destination of the freight (Country/Carrier)

  Select Argentina Australia Austria Belgium Bosnia Brazil Bulgaria Canada Chile China Colombia Costa Rica Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hong Kong Hungary India Ireland Israel Italy Japan Kazakhstan Kenya Latvia Lebanon Lithuania Malaysia Marocco Mexico Netherlands New Zealand Norway Pakistan Philippines Poland Portugal Puerto Rico Rep. of Korea Romania Russia Serbia Singapore Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey UAE Ukraine United Kingdom USA Venezuela Vietnam

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Bosnia
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Ireland
  • Israel
  • Italy
  • Japan
  • Kazakhstan
  • Kenya
  • Latvia
  • Lebanon
  • Lithuania
  • Malaysia
  • Marocco
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Pakistan
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Rep. of Korea
  • Romania
  • Russia
  • Serbia
  • Singapore
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • UAE
  • Ukraine
  • United Kingdom
  • USA
  • Venezuela
  • Vietnam

• Customer name

• Damage notification by carrier before freight delivery (Field should be filled in by CS or GC)

  Yes

  No

  N/A

Box/Carton Details

• a very small damage
  b cosmetic outer box damage
  c heavy damage product likely to be damaged
  z very heavy damage for which products will definitely be damaged

• ID

  MM#

  SO#

  PO#

  None

• ID Number / Code:

• Box 1:

• Damage Box 1:

  Select 1a Scuff 1b Torn 1c Hole 1z Hole 2a Dent 2b Dent 2c Crushed 2z Crushed 3a Stain 3b Wet 3c Wet 3z Wet

  • 1a Scuff
  • 1b Torn
  • 1c Hole
  • 1z Hole
  • 2a Dent
  • 2b Dent
  • 2c Crushed
  • 2z Crushed
  • 3a Stain
  • 3b Wet
  • 3c Wet
  • 3z Wet

• Quantity in Box 1:

• Weight of box 1:

• MICRO PICTURES - Close up photos of the damage (please include product label number with MM# / CPN# or product description

  Media

• Box 2:

• Damage Box 2:

  Select 1a Scuff 1b Torn 1c Hole 1z Hole 2a Dent 2b Dent 2c Crushed 2z Crushed 3a Stain 3b Wet 3c Wet 3z Wet

  • 1a Scuff
  • 1b Torn
  • 1c Hole
  • 1z Hole
  • 2a Dent
  • 2b Dent
  • 2c Crushed
  • 2z Crushed
  • 3a Stain
  • 3b Wet
  • 3c Wet
  • 3z Wet

• Quantity Box 2:

• Weight of box 2:

• MICRO PICTURES - Close up photos of the damage (please include product label number with MM# / CPN# or product description

  Media

• Box 3:

• Damage Box 3:

  Select 1a Scuff 1b Torn 1c Hole 1z Hole 2a Dent 2b Dent 2c Crushed 2z Crushed 3a Stain 3b Wet 3c Wet 3z Wet

  • 1a Scuff
  • 1b Torn
  • 1c Hole
  • 1z Hole
  • 2a Dent
  • 2b Dent
  • 2c Crushed
  • 2z Crushed
  • 3a Stain
  • 3b Wet
  • 3c Wet
  • 3z Wet

• Quantity Box 3:

• Weight of box 3:

• MICRO PICTURES - Close up photos of the damage (please include product label number with MM# / CPN# or product description

  Media

• Box 4:

• Damage Box 4:

  Select 1a Scuff 1b Torn 1c Hole 1z Hole 2a Dent 2b Dent 2c Crushed 2z Crushed 3a Stain 3b Wet 3c Wet 3z Wet

  • 1a Scuff
  • 1b Torn
  • 1c Hole
  • 1z Hole
  • 2a Dent
  • 2b Dent
  • 2c Crushed
  • 2z Crushed
  • 3a Stain
  • 3b Wet
  • 3c Wet
  • 3z Wet

• Quantity Box 4:

• Weight of box 4:

• MICRO PICTURES - Close up photos of the damage (please include product label number with MM# / CPN# or product description

  Media

• Box 5:

• Damage Box 5:

  Select 1a Scuff 1b Torn 1c Hole 1z Hole 2a Dent 2b Dent 2c Crushed 2z Crushed 3a Stain 3b Wet 3c Wet 3z Wet

  • 1a Scuff
  • 1b Torn
  • 1c Hole
  • 1z Hole
  • 2a Dent
  • 2b Dent
  • 2c Crushed
  • 2z Crushed
  • 3a Stain
  • 3b Wet
  • 3c Wet
  • 3z Wet

• Quantity Box 5:

• Weight of box 5:

• MICRO PICTURES - Close up photos of the damage (please include product label number with MM# / CPN# or product description

  Media

• Box 6:

• Damage Box 6:

  Select 1a Scuff 1b Torn 1c Hole 1z Hole 2a Dent 2b Dent 2c Crushed 2z Crushed 3a Stain 3b Wet 3c Wet 3z Wet

  • 1a Scuff
  • 1b Torn
  • 1c Hole
  • 1z Hole
  • 2a Dent
  • 2b Dent
  • 2c Crushed
  • 2z Crushed
  • 3a Stain
  • 3b Wet
  • 3c Wet
  • 3z Wet

• Quantity Box 6:

• Weight of box 6:

• MICRO PICTURES - Close up photos of the damage (please include product label number with MM# / CPN# or product description

  Media

Pallet / Skid / Container, Break bulk, and Packaging

• Freight palletisation classification

  Select AKE ULD SKID Airline pallet plastic pallet carton pallet not palletized wooden pallet

  • AKE
  • ULD
  • SKID
  • Airline pallet
  • plastic pallet
  • carton pallet
  • not palletized
  • wooden pallet

• Was the damage visible at receipt? (unloaded but not yet processed)<br>Protective wrapping still over freight

  Yes

  No

  N/A

• Was damage identified before or after skid breakdown? Protective wrapping has been removed

  Before Skid Break Down

  After Skid Break Down

• MACRO PICTURES (General view of damage on pallet / ULD level, location of the box on the pallet)

  Media

• Were remarks noted on the inbound POD<br>Carrier paperwork

  Yes

  No

  N/A

• Where was the damage box located on the pallets? Choose what best applies to the box's location

  Select Top-Corner Top-Side Top-Centre Bottom-Corner Bottom-Side Bottom-Centre Side-Other Corner-Other Middle of Pallet (Non Visible) Other (e.g. loose box)

  • Top-Corner
  • Top-Side
  • Top-Centre
  • Bottom-Corner
  • Bottom-Side
  • Bottom-Centre
  • Side-Other
  • Corner-Other
  • Middle of Pallet (Non Visible)
  • Other (e.g. loose box)

• Was the pallet shrink wrapped to appropriate standards? (if freight was palletised)

  Yes

  No

  N/A

• Were the Corner Posts surrounded according to spec?

  Yes

  No

  N/A

• Damage caused by X-Dock

  Yes

  No

  N/A

Damage cartons specification of packing

• Is the box repacked?

  Yes

  No

  N/A

• Has the box been repaired?

  Yes

  No

  N/A

• Are the contents visibly ok?

  Yes

  No

  N/A

• Did the shipment depart?

  Yes

  No

  N/A

• X-Dock Security label applied?

  Yes

  No

  N/A

• Pictures provided / captured

  Only Micro Pictures

  Only Macro Pictures

  Both

• Damage Detected By (name)

• Remarks (Please add MM# / CPN # or product description)