Digicom Repair Center Evaluator

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Service Center

• Are all e-tickets compliant?

  Yes

  No

  N/A

• Do all e-tickets have the correct notes?

  Yes

  No

  N/A

• Do all e-tickets have a data preservation form attached to them?

  Yes

  No

  N/A

• Is this location meeting it's AE budget?

  Yes

  No

  N/A

• Does this location have adequate parts?

  Yes

  No

  N/A

• Is the service center neat and organized?

  Yes

  No

  N/A

• Are all AE being sent back on time?

  Yes

  No

  N/A

• Is this location on any DBR reports within the last 3 months?

  Yes

  No

  N/A

Repair Area Appearance

• Are the employees following the sprint appearance standards?

  Yes

  No

  N/A

• Does this location have a clean appearance overall?

  Yes

  No

  N/A

• Are the counters, phones, windows, glass free of any debris or fingerprints?

  Yes

  No

  N/A

What was talked about with the store staff?

What was talked about with the manager on duty?

What areas does this location need to improve on?

Any issues this location might have that need to be addressed immediately?

When will the next re-audit/evaluation take place?

• Store Manager/Manager on Duty

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• District Manger

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