Dirty Burgers

• Document No.

• Conducted on

  Date

• Prepared by

• Location
  Address

• Manager on duty

• Chef on duty

Your restaurant

• Were you acknowledged on arrival?

  Yes

  No

  N/A

• What was your initial impression of customer areas on entering? Take a picture (include basement areas if applicable)

  Media

• Have loo checks been completed up until current time?

  Fantastic

  Need some love 😕

The Burger/Dog/Sandwich

• What did you order?

• How long did it take to arrive?

  Less than 15 mins

  15 to 25 mins

  25 mins or more

• Take a picture of the meal and drink

  Media

• Was your burger cooked as requested?

  Select Perfect pink as requested Well done as requested and still juicy Close but not perfect Overcooked Undercooked

  • Perfect pink as requested
  • Well done as requested and still juicy
  • Close but not perfect
  • Overcooked
  • Undercooked

• Rate seasoning

  Fantastic

  Need some love 😕

• Were other ingredients in line with spec?

  Fantastic

  Need some love 😕

• Rate presentation of the food

• Was your burger cloched correctly?

  Absolutely awesome

  Not today

• Enter any feedback here

The Side Order (or part of meal deal)

• Which side did you order?

• Rate taste

• Rate presentation

• Rate temperature

• Enter any feedback here

The Drink

• Which drink did you order?

• Was glassware clean and sparkling?

  Fantastic

  Need some love 😕

• Was your drink to standard?

  Fantastic

  Need some love 😕

The Challenge!

• Ask a Chef portion what temperature the chicken fryer should be set at - did they get it right?

  Star player answer - well done

  Hmmm - take a peek at spec book and better luck next time

• Did any member of the Team wow you today?

  Absolutely awesome

  Not today

• If yes, who and why?