Information

Pre-audit of Airwork Helicopter Engine Overhaul business unit (Ardmore) EASA Part 145 Approval. Ratings: B1 Turbine C6 Equipment C10 Helicopter - Rotors C11 Helicopter - Trans D1 Non Destructive Testing Process Owner: Head of Overhaul Report findings The finding severity is classified in one of three types: • Level 1 (Critical) – a finding in this area has a flight safety implication. Action shall be taken as soon as practical and within 72 hours. • Level 2 (Major) – a finding of this type requires the action to be completed within 30 days. • Level 3 (Minor or Observation) – a finding of this type requires the action to be completed within 60 days. Note this is an audit checklist to provide guidance to assess whether the organisation meets the applicable requirements.

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EASA Annex I (Part-M) Audit Questions

  • M.A.501 Classification and installation of Components

  • M.A.501(a)(1) Serviceable - Is the status of all servicable components clearly identified with a Form 1 or equivalent?

  • M.A.501(a)(2) Unserviceable - Is the status of all unservicable materials and components clearly identified with a tag and/or documentation that includes information related to: in-service times, maintenance status, preservation status, failures, defects or malfunctions reported or detected, exposure to adverse environmental conditions, and whether the component was installed on an aircraft that was involved in an accident or incident?

  • M.A.501(a)(3) Unsalvageable - Is the status of all scrap materials and components clearly identified?

  • M.A.501(a)(4) Standard Parts - Does the documentation that accompanies standard parts clearly relate to the particular parts and contain a conformity statement plus both the manufacturing and supplier source?

  • M.A.501(a)(5) Material - Does the documentation that accompanies materials (both raw and consumable) clearly relate to them and contain a conformity statement plus both the manufacturing and supplier source, together with any special conditions, such as storage conditions or life limitation, etc?

  • M.A.501(b) Installation - Prior to installing any part or component, does the person carrying out the work varify:<br>(1) the general condition of the components and their packaging in relation to damages that could affect their integrity;<br>(2) that the shelf life of the component has not expired;<br>(3) that the items are received in the appropriate package in respect of the type of the component: e.g. correct ATA 300 or electrostatic sensitive devices packaging, when necessary;<br>(4) that the component has all plugs and caps appropriately installed to prevent damage or internal contamination;<br>(5) that they are specified in the applicable maintenance data (i.e. IPC, SB, AMM, CMM, etc.).

  • M.A.504 - Segregation of components

  • M.A.504(a) Are unserviceable components identified and stored in a separate secure location (a location that is managed by the approved maintenance organisation that prevents the component from being reused or tampered with) until a decision is made on the future status of such components?

  • M.A.504(b) Are Unsalvageable components retained in a secure location referred to in paragraph (a) until arrangements are made for the component to be mutilated in a manner that ensures that it cannot be restored for use, or marked indicating that it is unsalvageable?

EASA Annex II (Part-145) Audit Questions

  • 145.A.20 - Terms of Approval

  • 145.A.20 Does the organisation's exposition clearly define its scope of approval? (Appendix IV to Annex I (Part-M) contains a table of all classes and ratings).

  • 145.A.25 - Facility Requirements

  • 145.A.25(a) Are adequate facilities provided for all planned work, ensuring in particular, protection from weather. Are any specialised workshops and bays segregated and floors sealed to ensure that environmental and work area contamination is unlikely to occur?

  • 145.A.25(b) Is office accommodation provided for the management of the planned work referred to in (a), and so that certifying staff may study maintenance instructions and complete maintenance records in a proper manner?

  • 145.A.25(c) Is the working environment, including component workshops and office accommodation, appropriate for the tasks carried out? <br>The following conditions should be reviewed:<br>Temperature<br>Dust and other airborne contaminants<br>Lighting<br>Noise<br>Absence of undue distractions<br>Strength and suitability of any racking<br>and that any required specific environmental conditions are met.

  • 145.A.25(d) Are secure (restricted to authorised personnel) storage facilities provided for components, equipment, tools and material that segregates serviceable components and material from unserviceable aircraft components, material, equipment and tools.

  • 145.A.30 - Personnel requirements

  • 145.A.30(a) Has the organisation appointed an accountable manager (normally the CEO) who has corporate authority for ensuring that all maintenance required by the customer can be financed and carried out to the standard required and:<br>1. can ensure that all necessary resources are available to accomplish that maintenance.<br>2. can establish and promote the safety and quality policy specified in the MOE (para 1.2).<br>3. can demonstrate a basic understanding of the requirements of Part 145.

  • 145.A.30(b) 1. & 2. Has the organisation nominated a Senior Person or Persons (Workshop Manager & Quality Manager), whose responsibilities include ensuring that the organisation complies with this Part?

  • 145.A.30(b) 3. Can the Senior Persons identified in (b) 1. demonstrate relevant knowledge, background and satisfactory experience related to component maintenance and demonstrate a working knowledge of this Part?

  • 145.A.30(b) 4. Has the organisation clearly identified who deputises for any particular Senior Person in the case of lengthy absence of the said person?

  • 145.A.30(b) AMC: Does the workshop manager's responsibilities stated in MOE para 1.4 include corrective actions for audit findings?

  • 145.A.30(c) Has the accountable manager under point (a) appointed a person with responsibility for monitoring the quality system? Does this person have direct access to the Accountable Manager?

  • 145.A.30(d) Does the organisation have a maintenance man-hour plan showing that the organisation has sufficient staff to plan, perform, supervise, inspect and quality monitor the organisation in accordance with the approval? The plan must include work outside the Part 145 approval, annual leave and training, be reviewed at least 3 monthly and include a procedure to reassess work intended to be carried out when actual staff availability is less than the planned staffing level for any particular work shift or period.

  • 145.A.30(d) 1. Are at least 50% of the manpower resources employees?

  • 145.A.30(e) Does the organisation establish and control the competence of personnel involved in any maintenance, development of maintenance programmes, airworthiness reviews, management and/or quality audits in accordance with a procedure and to an agreed standard?

  • 145.A.30(e) Are there job descriptions that include competency requirements for each role?

  • 145.A.30(e) Does this include initial and recurrent Human Factors and Human Performance training?

  • 145.A.30(e) Are there records of competency assessment and copies of all qualifications on file?

  • 145.A.30(f) Does the organisation ensure that personnel who carry out and/or control a continued airworthiness non-destructive test of aircraft components, are appropriately qualified for the particular non-destructive test in accordance with the European or equivalent standard recognised by the Agency?

  • 145.A.30(i) Does the organisation have appropriate aircraft component certifying staff to support the organisation's scope of work?

  • 145.A.35 - Certifying Staff and Category B1/B2 Support Staff

  • 145.A.35(c) Does the organisation ensure that all certifying staff and support staff are involved in at least six months of actual relevant component maintenance experience (ie worked in a component maintenance environment and has exercised the privileges of the certification authorisation) in any consecutive two year period?

  • 145.A.35(d) Does the organisation ensure that all certifying staff and support staff receive sufficient continuation training in each two year period to ensure that such staff have up-to-date knowledge of relevant technology, organisation procedures and human factor issues?

  • 145.A.35(d) Is the continuation training given relevant in duration and content to the person's function?

  • 145.A.35(e) Does the organisation have a programme to ensure certification authorisations are not issued unless para (d) is complied with?

  • 145.A.35(e) AMC: Does the organisation have a programme for continuation training that lists all staff, when the training will take place, the elements of the training and whether the training took place?

  • 145.A.35(h) Can the scope of any certifying staff's authorisation be clearly ascertained by inspection (ie are all codes or limitations explained)?

  • 145.A.35(i) Does the person responsible for the quality system (or their delegate) issue or revoke all certification authorisations on behalf of the organisation in accordance with a procedure as specified in the exposition?

  • 145.A.35(j) Does the organisation maintain a secure record of all certifying and support staff? Info to include:<br>Name<br>DoB<br>Basic training<br>Type training<br>Continuation training<br>Experience<br>Relevant qualifications<br>Scope of authorisation<br>Date first issued<br>Expiry date<br>Authorisation number

  • 145.A.35(j) Does the organisation maintain a record of staff with limited or one-off certification authorisations?

  • 145.A.35(j) Does the organisation retain records of all certifying and support staff for at least three years after the staff members have ceased employment with the organisation?

  • 145.A.35(k) Does the organisation provide certifying staff with a copy of their certification authorisation in either a documented or electronic format?

  • 145.A.35(l) Can certifying staff produce their certification authorisation to any authorised person within 24 hours?

  • 145.A.35(m) Is the minimum age for certifying staff 21 years?

  • 145.A.40 - Equipment, tools and material

  • 145.A.40(a) Does the organisation have available and use the manufacturers' specified equipment, tools and material to perform the approved scope of work, or approved alternative tooling or equipment?

  • 145.A.40(b) The organisation shall ensure that all tools, equipment and particularly test equipment, as appropriate, are controlled and calibrated according to an officially recognised standard at a frequency to ensure serviceability and accuracy. Records of such calibrations and traceability to the standard used shall be kept by the organisation.

  • 145.A.40(b) AMC: Are the tools clearly identified, controlled using a register, serviced and calibrated?

  • 145.A.42 - Acceptance of components

  • 145.A.42(a) Are all components classified and clearly identified as:<br>Serviceable<br>Unserviceable<br>Unsalvageable<br>Standard parts<br>Material (either raw or consumable)?

  • 145.A.42(b) (i) Does the organisation have procedures for accepting components, standard parts and materials?

  • 145.A.42(b) (ii) Does the organisation have procedures to ensure only correct, servicable components are installed that are in satisfactory condition?

  • 145.A.42(c) Are components and materials described in (a) segregated and held in secure locations?

  • 145.A.45 - Maintenance Data

  • 145.A.45(a) & (b) Does the organisation hold and use applicable current maintenance data in the performance of maintenance, including modifications and repairs? Such data includes the appropriate sections of the engine/APU maintenance and repair manual, service bulletins, service letters, modification leaflets, non-destructive testing (NDT) manual, parts catalogue, type certificate data sheet and any other specific document issued by the type certificate holder as maintenance data.

  • 145.A.45(c) Does the organisation record and notify the author of any inaccurate, incomplete or ambiguous procedure, practice, information or maintenance instruction contained in the maintenance data used by maintenance personnel? (Process should be detailed in MOE and records kept of any issues raised.)

  • 145.A.45(d) Does the organisation have a process to modify maintenance instructions (how to carry out the particular maintenance task) that will result in equivalent or improved maintenance standards and then to inform the type-certificate holder of such changes?

  • 145.A.45(e) Does the organisation provide a common work card or worksheet system that accurately details the maintenance data contained in paragraphs (b) and (d), to be used throughout relevant parts of the organisation?

  • 145.A.45(f) Is all applicable maintenance data readily available for use when required by maintenance personnel?

  • 145.A.45(g) Does the organisation have a procedure to ensure that maintenance data it controls is kept up to date. In the case of operator/customer controlled and provided maintenance data, the organisation shall be able to show that either it has written <br>confirmation from the operator/customer that all such maintenance data is up to date or it has work orders specifying the amendment status of the maintenance data to be used or it can show that it is on the operator/customer maintenance data <br>amendment list.

  • 145.A.45(g) For operator/customer controlled and provided maintenance data, can the organisation show that either it has written <br>confirmation from the operator/customer that all such maintenance data is up to date or it has work orders specifying the amendment status of the maintenance data to be used, or can show that it is on the operator/customer maintenance data amendment list?

  • 145.A.47 - Production Planning

  • 145.A.47(a) Does the organisation have a system to plan the availability of all necessary personnel, tools, equipment, material, maintenance data and facilities in order to ensure the safe completion of the maintenance work?

  • 145.A.47(b) Does the planning of maintenance tasks, and the organising of shifts, take into account human performance limitations?

  • 145.A.47(c) Does the organisation have a formalised process for exchanging information between outgoing and incoming persons and a planned shift overlap and a place for such exchanges to take place?

  • 145.A.48 - Performance of maintenance

  • 145.A.48(a) Does the organisation have procedures to ensure that after completion of maintenance, a general verification is carried out to ensure that the or component is clear of all tools, equipment and any extraneous parts or material, and that all access panels removed have been refitted?

  • 145.A.48(b) Does the organisation have procedures to capture maintenance errors after critical maintenance tasks (tasks that may affect the control of the aircraft flight path and attitude, such as tasks that may affect the propulsive force of the aircraft, including aircraft engines and rotors; and overhaul, calibration or rigging of engines, transmissions and gearboxes) have been performed?

  • 145.A.48(c) Does the organisation have procedures to ensure the risk of multiple errors during maintenance and the risk of errors being repeated in identical maintenance tasks are minimised?

  • 145.A.48(d) Does the organisation have procedures to ensure damage is assessed and modifications and repairs are carried out using approved data?

  • 145.A.50 - Certification of Maintenance

  • 145.A.50(a) Does the organisation have procedures to ensure that a certificate of release to service is issued by appropriately authorised certifying staff on behalf of the organisation when it has been verified that all maintenance ordered has been properly carried out by the organisation in accordance with approved procedures and maintenance data, and that there are no non-compliances which are known to endanger flight safety (where safe operation could not be assured or which could lead to an unsafe condition).

  • 145.A.50(d) Does the organisation have procedures to ensure that a certificate of release to service (EASA Form 1) is issued at the completion of any maintenance on a component whilst off the aircraft?

  • 145.A.50(e) Does the organisation have procedures to ensure that a certificate of release to service (EASA Form 1) is issued when the organisation has been unable to complete all maintenance ordered, provided this is within the approved aircraft limitations? The organisation shall enter such fact in the aircraft certificate of release to service before the issue of such certificate.

  • 145.A.55 - Maintenance Records

  • 145.A.55(a) Does the organisation record all details of maintenance work carried out and retain records necessary to prove that all requirements have been met for issuance of the certificate of release to service, including subcontractor’s release documents?

  • 145.A.55(b) Does the organisation provide a copy of each certificate of release to service to the aircraft operator, together with a copy of any specific approved repair/modification data used for repairs/modifications carried out?

  • 145.A.55(c) Does the organisation retain a copy of all detailed maintenance records and any associated maintenance data for three years from the date the aircraft or component to which the work relates was released from the organisation?

  • 145.A.55(c) AMC: Do the records in (c) include the revision status of the data used?

  • 145.A.60 - Occurrence Reporting

  • 145.A.60 (a) Does the organisation have procedures to report to the competent authority, the state of registry and the organisation responsible for the design of the aircraft or component any condition of the aircraft or component identified by the organisation that has resulted or may result in an unsafe condition that hazards seriously the flight safety?

  • 145.A.60 (b) Does the organisation have an internal occurrence reporting system, as detailed in the exposition, to enable the collection and evaluation of such reports, including the assessment and extraction of those occurrences to be reported under paragraph (a)?

  • 145.A.60 (b) AMC: Does the organisation implement a 'just and fair' safety culture?

  • 145.A.60 (c) Does the organisation make such reports in a form and manner established by the Agency and ensure that they contain all pertinent information about the condition and evaluation results known to the organisation?

  • 145.A.60 (d) Where the organisation is contracted by a commercial operator to carry out maintenance, does the organisation also report to the operator any such condition affecting the operator’s aircraft or component?

  • 145.A.60 (e) Does the organisation have procedures and resources to produce and submit such reports as soon as practicable but in any case within 72 hours of the organisation identifying the condition to which the report relates?

  • 145.A.65 - Safety and quality policy, maintenance procedures and quality system

  • 145.A.65 (a) Has the organisation established a safety and quality policy in its exposition that includes a statement committing the organisation to:<br>Recognise safety as a prime consideration at all times<br>Apply Human Factors principles<br>Encourage personnel to report maintenance related errors/incidents.<br>Recognise that compliance with procedures, quality standards, safety standards and regulations is the duty of all personnel.<br>Recognise the need for all personnel to cooperate with the quality auditors.

  • 145.A.65 (b) Has the organisation established procedures (taking into account human factors and human performance) that will ensure that a clear work order or contract has been agreed between the organisation and the organisation requesting maintenance to clearly establish the maintenance to be carried out and the provision and control of specialised services and lay down the standards to which the organisation intends to work?

  • 145.A.65 (b) AMC (1): Is there a reporting system for maintenance personnel to report discrepancies with procedures and maintenance instructions and are these addressed in a timely manner?

  • 145.A.65 (b) AMC (2): Are procedure changes reviewed and approved before publication by a person knowledgeable in the subject matter and with the appropriate authority?

  • 145.A.65 (c) (1) As part of its quality system, has the organisation established a system of independent audits in order to monitor compliance with required aircraft/aircraft component standards and adequacy of the procedures to ensure that such procedures invoke good maintenance practices and airworthy aircraft/aircraft components?

  • 145.A.65 (c)(1) AMC (2): Is the Quality department and it's personnel independent of production?

  • 145.A.65 (c)(1) AMC (3): Does the quality audit programme include a percentage of surprise audits and night shifts if applicable?

  • 145.A.65 (c)(1) AMC (4): Does the quality audit programme include all aspects of Part 145 compliance every 12 months and increase this frequency if there are findings?

  • 145.A.65 (c)(1) AMC (5): Does the quality audit programme include product sample audits for each product line identified on the certificate of approval every 12 months?

  • 145.A.65 (c)(1) AMC (10): Are audit reports produced for each audit describing what was checked and resulting findings against applicable requirements, procedures and products?

  • 145.A.65 (c)(1) GM: Does the audit programme identified in (c)(1) meet the scope guidelines in this section?

  • 145.A.65 (c)(2) Does the organisation's quality system include feedback reporting to the accountable manager that ensures proper and timely corrective action is taken in response to reports resulting from the independent audits established to meet point (c)(1)?

  • 145.A.65 (c)(2) AMC (2): Is there a statement in the MOE para 3.3 that the quality feedback system (reports and findings) cannot be contracted to outside personnel?

  • 145.A.65 (c)(2) AMC (3): Are audit reports and findings distributed to responsible managers with agreed target dates and corrective actions taken fed back to the auditor?

  • 145.A.65 (c)(2) AMC (4): Does the Accountable Manager hold meetings with maintenance/quality managers to review progress on rectification of findings?

  • 145.A.65 (c)(2) AMC (4): Does the Accountable Manager hold meetings (at least twice per year) with senior staff to review the overall performance of the quality system including a half-yearly summary report of audit findings for the period?

  • 145.A.65 (c)(2) AMC (5): Are audit records retained for a period of 2 years after the date of clearance of the finding to which they refer?

  • 145.A.70 - Maintenance Organisation Exposition

  • 145.A.70(a)(1) Does the MOE contain a statement signed by the accountable manager confirming that the maintenance organisation exposition and any referenced associated manuals define the organisation's compliance with this Annex (Part-145) and will be complied with at all times? (If this person is not the CEO then the CEO must countersign the statement.)

  • 145.A.70(a)(1) GM: Does the accountable manager's statement meet the intent of the following:<br>This exposition and any associated referenced manuals define the organisation and procedures upon which the EASA Part-145 approval is based as required by 145.A.70. These procedures are approved by the undersigned and should be complied with, as applicable, when work orders are being progressed under the terms of the Part-145 approval.<br>It is accepted that these procedures do not override the necessity of complying with any new or amended regulation published by EASA from time to time where these new or amended regulations are in conflict with these procedures.<br>It is understood that EASA will approve this organisation whilst EASA is satisfied that the procedures are being followed and work standards maintained. It is further understood that EASA reserves the right to suspend, limit or revoke the approval of the organisation if EASA has evidence that procedures are not followed or standards not upheld.<br>Signed ........................................<br>Dated ..........................................<br>Accountable Manager and...... (quote position)........................<br>For and on behalf of Airwork Group

  • 145.A.70(a)(2) Does the MOE contain the organisation's safety and quality policy?

  • 145.A.70(a)(3) Does the MOE contain the title(s) and name(s) of the Senior Persons nominated under point 145.A.30(b)?

  • 145.A.70(a)(4) Does the MOE the identify the duties and responsibilities of the Senior Persons in (3), including matters on which they may deal directly with the competent authority on behalf of the organisation?

  • 145.A.70(a)(5) Does the MOE contain an organisation chart showing associated chains of responsibility between the Senior Persons?

  • 145.A.70(a)(6) Does the MOE contain a list of certifying staff and support staff with their scope of approval (can be a seperate document)?

  • 145.A.70(a)(7) Does the MOE contain general description of manpower resources?

  • 145.A.70(a)(8) Does the MOE contain a general description of the facilities located at each address specified in the organisation's approval certificate?

  • 145.A.70(a)(9) Does the MOE contain specification of the organisation's scope of work relevant to the extent of approval?

  • 145.A.70(a)(10) Does the MOE contain procedures to notify the regulator of any changes to:<br>1. the name of the organisation;<br>2. the main location of the organisation;<br>3. additional locations of the organisation;<br>4. the accountable manager;<br>5. any of the Senior Persons nominated under point 145.A.30(b);<br>6. the facilities, equipment, tools, material, procedures, work scope and certifying staff that could affect the approval.

  • 145.A.70(a)(11) Does the MOE contain the maintenance organisation exposition amendment procedure?

  • 145.A.70(a)(12) Does the MOE contain the procedures and quality system established by the organisation under points 145.A.25 to 145.A.90 and any additional procedure followed in accordance with Annex I (Part-M)?

  • 145.A.70(a)(16) Does the MOE contain a list of contracted organisations?

  • 145.A.70(b) Is there a procedure for amendments to the exposition that includes the requirements for such amendments to be approved by the competent authority?

  • 145.A.70(c) Is there a procedure to make minor amendments to the exposition?

  • 145.A.80 - Limitations on the organisation

  • 145.A.80 Does the organisation have procedures in place to ensure maintenance is only performed on components for which it is approved when all the necessary facilities, equipment, tooling, material, maintenance data and certifying staff are available?

  • 145.A.85 - Changes to the Organisation

  • 145.A.85 Is there a procedure to notify the regulator of any proposal to carry out any of the following changes before such changes take place to enable the competent authority to determine continued compliance with this Part and to amend, if necessary, the approval certificate, except that in the case of proposed changes in personnel not known to the management beforehand, these changes must be notified at the earliest opportunity:<br>1. the name of the organisation;<br>2. the main location of the organisation;<br>3. additional locations of the organisation;<br>4. the accountable manager;<br>5. any of the persons nominated under 145.A.30(b);<br>6. the facilities, equipment, tools, material, procedures, work scope or certifying staff that could affect the approval.

  • 145.A.95 - Findings

  • 145.A.95(c) Does the organisation have a procedure to ensure that after receipt of notification of findings from this audit, the holder of the maintenance organisation approval shall define a corrective action plan and demonstrate corrective action to the satisfaction of the competent authority within a period agreed with this authority?

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