Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Part 145.A.15 (Application)
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AMC 145.A.15<br>Has an application for the issue or variation of an approval been made to the authority in their required format?
Part 145.A.20 (Terms of approval)
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AMC 145.A.20<br>(1) Does the table contained in Appendix IV to Annex I (Part M) coincide with the scope of work?
Part 145.A.25 (Facilities required)
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AMC 145.A.25(a)1. Q. Is there proof of tenancy?
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AMC 145.A.25(a)2. Q. Is the hangar protected from the normal prevailing weather elements expected in a 12 month period?
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AMC 145.A.25(a)3. Q. For line maintenance of aircraft, can it be demonstrated that there is access to hangar facilities if required?
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AMC 145.A.25(a)4. Q. Do maintenance staff have a sufficient area to access maintenance instructions and complete paperwork?
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AMC 145.A.25(b)c)1. Q. Is the working environment temperature controlled?
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AMC 145.A.25(b)c)2. Q. Is the working environment free from dust and other airborne contamination?
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AMC 145.A.25(b)c)3. Q. Is the working environment sufficiently illuminated?
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AMC 145.A.25(b)c)4. Q. Are staff supplied with ear protection if noise is distracting?
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AMC 145.A.25(b)c)5. Q. Are specific environmental conditions provided for those tasks that require different conditions to the norm?
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AMC 145.A.25(c)6. Q. Can line maintenance be carried out without distraction?
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AMC 145.A.25(d)1. Q. Are storage areas for serviceable aircraft components clean, well ventilated and maintained at a constant dry temperature?
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AMC 145.A.25(d)1. Q. Are manufacturer's storage recommendations followed, if they exist?
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AMC 145.A.25(d)2. Q. Are the storage racks used in the area strong enough for the intended job?
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AMC 145.A.25(d)3. Q. Are all aircraft components packaged in protective material to minimise damage and corrosion during storage, if practicable?
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EC requirements: check the convenience for maintenance activities; hangars, workshops, warehouses and offices requirements; and working conditions (temperature, dust and contamination protection, lightening, noise protection).
Part 145.A.30 (personnel requirements)
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AMC 145.A.30(a) Q. Is there a formally issued and publicly available organisational chart reflecting responsible managers for maintenance?
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AMC 145.A.30(b)2. Q. Are people filling roles and/or responsibilities for Base Maintenance Manager, Line Maintenance Manager, Workshop Manager and Quality Manager (titles may be different)?
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AMC 145.A.30(b)7. Q. Has the competent authority been notified of the titles and persons chosen to carry out these functions: Base Maintenance Manager, Line Maintenance Manager, Workshop Manager and Quality Manager?
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Part 145.A.30(b)2. Q. Have the credentials of the nominated people in the roles stated above been submitted to the competent authority?
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Part 145.A.30(b)3. Q. Can people nominated demonstrate relevant knowledge, background, satisfactory experience and a knowledge of Part 145?
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Part 145.A.30(b)4. Q. Is it documented who deputises for any particular person in the case of a lengthy absence?
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Part 145.A.30(d) Q. Is there a maintenance man-hour plan?
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AMC 145.A.30(d)1. Q. Are at least 50% of staff fully employed by the organization?
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AMC 1 145.A.30(e) Q. Have staff been evaluated for competence by checking on-the-job performance, testing of knowledge, training records and experience records?
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AMC 2 145.A.30(e) Q. Have staff received initial and continuation training on human factors?
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AMC 3 145.A.30(e) Q. Have staff received fuel tank safety training?
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AMC 4 145.A.30(e) Q. Have staff received EWIS training?
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AMC 145.A.30(g) Q. Are any staff task trained (A license) and if so does there scope of work coincide with the list mentioned in AMC 145.A.30(g)?
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EC requirements: Organization chart; Roles and responsibilities and competencies of managers; Staff skills and competencies managements; Workload Vs. staff number management.<br><br>For some training and qualifications, it can be accepted on a case by case basis that only some technicians are trained and qualified by EUROCOPTER or by a PART 147 approved training center. They can be considered as primo instructors able to train back other technicians of the center provide that:<br>- Those primo instructors qualification is valid<br>- The center formally recognized them as trainers after they receive a “train the trainer” course.<br>Training aids (manuals and parts) are similar to original training center ones.
Part 145.A.35 (Certifying staff and support staff)
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Part 145.A.35b) Q. Do certifying staff hold company certification authorizations? Are they valid? Are certifying staff current (6 months of actual relevant aircraft maintenance in any consecutive 2 year period?
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Part 145.A.35d) Q. Have certifying staff received continuation training every 2 years, this training will include up to date knowledge of relevant technology, organization procedures and human factor issues.
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AMC 145.A.35(j)1. Q. Are all staff records up to date? Ref Part 145.A.35(j) also.
Part 145.A.40 (Equipment, tools and material)
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AMC 145.A.40(a) Q. Is tooling readily available?
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Part 145.A.40. (a).1 Q. Are manufacturer tooling or equipment requirements being observed, and if not then is there agreement from the competent authority to use alternative tooling or equipment?
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AMC 145.A.40(b) Q. Are all calibrated tools and test equipment controlled for calibration with the records and register up to date?
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AMC 145.A.40(b) Q. Are all calibrated tools and test equipment labelled correctly with the next due calibration?
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EC requirements: Tools and equipment availability; Tools and equipment calibration and checks; Identification; Equivalent or substitution tools
Part 145.A.42 (Acceptance of components)
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Part 145.A.42a) Q. Are all components segregated as satisfactory, unserviceable (maintainable), unserviceable (non-repairable or reached life limit), unsalvageable, standard parts, raw and consumable parts?
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AMC 145.A.42(b) Q. Spot check of EASA form 1 to check for correctness, condition of part etc?
Part 145.A.45 (Maintenance data)
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Part 145.A.45 Q. Does the contracted 145 organization have access to approved data and is it up to date?
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EC requirements: Maintenance data are all the manuals provided by EUROCOPTER to maintain and repair aircrafts (technical publications) and any specific document such as but not limited to, Service bulletin, “Consigne de navigabilité” applicable to EUROCOPTER aircrafts and related to keep conformity to EUROCOPTER design and to assure the continuing activity. The Service Center shall subscribe to EC all the basic technical publications necessary to perform maintenance activities. The service center shall procure maintenance data only to EUROCOPTER or a EUROCOPTER subsidiary.<br><br>The Service Center shall have a distribution process for the Technical publications reliable enough to guaranty that all the relevant technical publications are received by the final users (internal or external workshops). <br>The main steps of this distribution process shall be as follow:<br><br>RECEIVING Technical publications subscribed FROM EC<br>A detailed list of the subscribed Technical publications shall be available; valid subscription contracts shall be available.<br>The expiry dates of each subscription shall be managed in order to request EC to renew the subscription before the expiration.<br>The delivery note sent by EC with all the technical publication shall be returned to EC, signed by addressee, as an acknowledgement receipt.<br><br>UPDATING & CHECKING PROCESS<br>The Service Center shall have a reliable process to guarantee that the maintenance data used in the workshops are continually available, updated, legible and complete. <br>With a reasonable frequency, the Service Center shall recurrently check maintenance data used in the workshops<br>Distribution, updates and checks of every maintenance data has to be recorded <br>A yearly Sample checking is requested. Each checking shall be recorded<br><br>COPYING THE TECHNICAL PUBLICATIONS<br>The documentation is protected by a copyright; it shall not be duplicated without authorization of EC.<br>The translation of the technical Publication can only be performed and/or validated by EC.<br>The center is authorized to copy (duplicate) the technical publications only if it subscribes to “master copies” which will be considered as original documents to be reproduced. Those master copies shall be archived by the center.<br><br><br>Each maintenance task shall be carried out as per EUROCOPTER maintenance data. Any deviation is not allowed except if it is a written authorization from EUROCOPTER exists.
Part 145.A.47 (Production planning)
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AMC 145.A.47(a) Q. Does the part 145 organization have a production plan?
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AMC 145.A.47(c) Q. Does the part 145 organization have a shift handover?
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EC requirements: To make sure of the availability of:<br>- required human resources skilled and qualified for the requested tasks<br>- tools<br>- equipment<br>- materials and spare parts<br>- maintenance data<br>To control the handover of the works in order to complete <br>To take into account human performances limitations<br>To prepare work packages to be used in the workshops making sure that given instructions are fully compliant with EUROCOPTER ones.<br>To schedule works to secure the compliance with committed delivery date.<br>
Part 145.A.50 (Certification of maintenance)
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Part 145.A.50 Q. Does the part 145 organization have a procedure for the issuance of an EASA form 1?
Part 145.A.55 (Maintenance records)
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Part 145.A.55c) Q. Does the part 145 organization hold records of maintenance performed on the operators aircraft?
Part 145.A.60 (Occurrence reporting)
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Part 145.A.60b) Q. Does the part 145 organization have a procedure in place and evidence of reporting?
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EC requirements: what and when shall be reported to EUROCOPTER; methods used?<br>
Part 145.A.65 (Safety and quality policy, maintenance procedures and quality system)
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Part 145.A.65a) Q. Does the part 145 organization have a safety and quality policy?
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EC requirements: Description of safety and quality policy<br>Related procedures of the center<br>Description of quality system<br><br>i. Internal audits<br><br>In order to continuously check the compliance with the EUROCOPTER requirements, the center shall carry out internal audits using this document as a reference.<br>Such internal audits shall take place at least every year.<br><br>For each internal audit, a report shall be issued, recording among other things, the findings, the relevant corrective actions and lead times for implementation.<br><br>The corrective actions coming from those audits shall be managed to ensure the on time implementation as well as their efficiency.<br><br>The audits reports shall be archived and available to the EUROCOPTER auditors, on request.<br><br>ii. F.O.D. : Foreign Object Debris / Foreign Object Damage<br><br>Foreign object debris is a substance, debris or article alien to a helicopter or component which would potentially cause damage or malfunction.<br><br>Foreign object damage is any damage or malfunction attributed to a foreign object (i.e. any object that is not part of the helicopter or component) that can be expressed in physical or economic terms and may or may not degrade the product's required safety or performance characteristics. FOD is an acronym often used in aviation to describe both the damage done to aircraft by foreign objects, and the foreign objects themselves.<br><br>Center shall have a clearly defined procedure to prevent any risk for such an alien matter to stay on board or within a component after it has been released to service. As a minimum, but not limited to, it’s required to have: <br>- Workshops rated as restricted areas<br>- Recurring information campaigns towards technical staff and to every personnel authorized to enter workshops.<br>- Warning signs in workshops <br>- Tools and spares parts counting stops<br>- Daily tools physical inventory<br><br>iii. Human factors<br><br>All personnel working directly or not on helicopters or components (workshops and engineering departments) shall recurrently receive a specific training related to human factors, risks and prevention.<br><br>Managers shall be able to identify any disturbed personnel (temporarily or permanently) in order to entrust him with not touchy tasks regarding safety. <br><br>iv. Customer monitoring<br><br>Customer satisfaction - Centre shall continuously measure and monitor customer satisfaction level based on relevant KPIs. In case of KPI deterioration, center will carry out a root cause analysis and undertake relevant actions.<br><br>Customer complains - Center shall have a procedure to receive, record, process and answer customer complains. Answers shall be provided in a period of time as short as possible with highest relevancy level. <br><br>v. Personnel safety<br><br>Center shall pay a special attention for personnel safety i.e. to have secured premises and layouts, innocuous equipment / tools / chemicals / processes. In case of hazardous equipment / tools / chemicals / processes, safety or protection equipment shall be available, maintained and used.<br>
Part 145.A.70 (Maintenance organisation exposition)
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EC requirements:<br>Each center shall have an EACE (EUROCOPTER Approved Center Exposition). This manual, validated by EUROCOPTER issued by the center, describes how these document requirements are enforced.<br><br>In the case of the Center is approved by EASA or by an authority recognized by EASA, a lighten EACE related to EUROCOPTER specific requirement can be accepted as a complement to the center MOE.<br>In case of the center is approved by an authority not recognized by EASA, the center shall have to write up a full EACE.<br><br>A center not approved by an authority cannot be approved by EUROCOPTER.