Information
Please add as much information to this form when completing to justify your actions as to why a job has been cancelled. Please make sure you add which Cancellation champion has confirmed cancellation and which TM this has been discussed with. Please remember that a cancellation has a massive effect on your customer and our business so please follow the cancellation hierarchy you have been given by your team manager.
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Prepared by
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Select date
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Job number
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Conducted on
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Location
Regional cancellation champions. Please utilise nearest champions if your team has none in on the day. East 0201 Sam Carvell 07917882781 Andy Brown 07824432993, Simon Jelfs 07801211588 East 0202 Jason Goodlad 07825105517 Timothy Matthews 07833441132, Tony Kay 07824373633. East 0203 Aaron Hadley 07801678015 Gary Plant 07713264137 , Paul Bunn 07715032697 East 0204 Karl Bunce Rob Jones 07715033368, Pete Bridge 07801210904, Daniel Murphy 07917882378 East 0205 Damian O'Callaghan 07843363092 Thomas Stevenson 07740180781, Dave Greensall 07801211538 East 0206 Richard Newell 07841368456 Marcus Carnevale 07713330109, Lawrence Smith 07841293345, Ray Simmonds 07718215387 East 0207 Mark Kelly 07801211861 Keith Brown 07715715748, Richard Darwin 07825938347
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Cancellation hierarchy
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What is the reason for the cancellation? (NLOS, Building work etc) Please add as much information as possible to justify all actions taken to ensure all was done for the customer. In the event of NLOS, SAT, H&S impossible this document must be completed by a cancellation champion and sent to the TM!
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Please add as many relevant pictures as possible.
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2nd opinion by? (Please name) ( please add times and any info regarding 2nd opinion)
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Select date
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Rebooked for SAT? ( Why is the job unable to be completed on the day by any regional SE team?)
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Discussed with Team Manager / champion before cancelling? (Please name and what time the call was made and any other relevant information)
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Select date
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Add signature
